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Empowering businesses with sustainable growth through marketing consultancy, team leadership and recruitment | Fractional CMO

Should brands do good? 96% of Aussies think so 🤔 Earlier this year, Leo Burnett released their “What Good is Doing Good?” report in collaboration with The UTS Business School and Zenith Media. The report found that 96% of Aussies believe it’s important for brands to be doing some form of good in the world. So, does that mean brands should be rushing to ingrain some form of social, environmental or political cause into their overall strategy if they don’t already? Definitely not! Consumers gravitate towards brand authenticity.  The report also supports this. Adjusting your strategy to revolve around something that your brand doesn’t actually believe in - consumers see straight through it. Not a good look. I personally believe it’s important for brands to strive to do good, especially on an environmental, social and staff well-being front - even better if it’s genuinely at their core. But don’t go fakin’ it. Greenwashing… no thanks. Here’s the thing about doing good though. The report found that 90% of Aussies believe a brand is good if it treats people respectfully and fairly, and has positive financial integrity. This encompasses: → Treating staff & the public with respect → Paying employees and suppliers fairly  → Providing stable and fair employment → Paying the appropriate taxes So if brands are already doing the basics of business right, which they should be, they’re already perceived to be doing good. ~~~~~~~~~~ Want to see more thoughts, insights and advice on branding and marketing? Follow me for more - JYE BECKETT

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Sam Wood

GAICD | Board Member | Agency Advisor & Consultant

1mo

This sort of stat has bothered me for a while now. Maybe I’m overly cynical, but I struggle to reconcile the gap between agreement on a statement like this, and the reality of buying behaviour. Even before the current cost of living challenges, brands like Shein - brands that are pretty clearly having a negative impact from their supply chain and manufacturing through to the impact of fast fashion on waste - have grown like crazy. By selling to the same people who respond in the affirmative to statements like this one. What’re you thoughts on the gap between stated and actual behaviour for something like this?

Shabahat Ali

Spreading Rumors in B2B

1mo

I think a good they can do is have good customer policies and experiences post purchase, things like good customer support and easy refund policies, curious were these part of it?

Ben Norman

Building Unforgettable Brands | Strategy Director at Principles | mMBA in Marketing

1mo

I was very worried when I read the first line. Well played. I have a big axe to grind with the crap stats people use to justify crap decisions. Saying 96% of people want brands to do good is just saying 4% of people are knobs, which we already know!

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