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Starbucks Expands U.S. Delivery Options with Grubhub Partnership Starbucks has announced a new partnership with Grubhub to expand its delivery service in the United States. This collaboration will allow customers to order Starbucks beverages and food for delivery through the Grubhub app and website. Customers can track their orders and customize their selections within the Grubhub platform. Additionally, Grubhub+ members will benefit from free delivery on qualifying Starbucks orders. In a press release, Meg Mathes, Starbucks' Vice President of Digital Experiences, stated “Customer demand to get Starbucks delivered continues to increase, as evidenced by double-digit growth in the U.S. delivery business this past quarter, indicating that our customers continue to want convenience in their everyday lives.” Mathes continued, “Our new partnership with Grubhub will help fuel this growth by increasing availability of Starbucks products to Grubhub’s tens of millions of customers, via a leading delivery provider.” This partnership is part of Starbucks' ongoing effort to meet the growing demand for delivery. The company seeks to expand its delivery sales, which have been increasing despite flat overall sales. The partnership with Grubhub will initially launch in select markets within Pennsylvania, Colorado, and Illinois by June 2024. Nationwide availability is expected by the end of August 2024. In addition to Grubhub, Starbucks offers delivery services through Uber Eats and DoorDash in the U.S. Photo credit: Starbucks #starbucks #grubhub #doordash #ubereats #fooddelivery

"Starbucks used to be a “Third Place” that was a community hub where people could hang out. The interiors were nice and baristas interacted with their customers. The transition to mobile orders and grab ‘n go meant that store ambience mattered less. Customers cared about “how fast can I get out?” vs. “how long can I enjoy my time here?”. Somewhat ironically, everyone rushing to mobile orders for convenience creates long wait times. This added volume turns the work of a barista from that of a quasi-artisan into a McDonald’s-like assembly line worker. Even as the product commoditized and independent coffee shops offered the old Starbucks vibe, the current Starbucks keeps charging premium prices. Sir, I need caffeine in my dome immediately. Why am I paying $6 for a Grande Iced Coffee that I have to wait 13 minutes to get when I could grab a Red Bull from 7-11 in 2 seconds? Further, product innovation is no longer about improving the coffee but dreaming up ridiculous new drinks that look nice on the App and appeal to younger demos on social." https://lnkd.in/g_K29NQg

Starbucks is leading a growing #trend of #restaurant #chains bolstering #loyaltyprograms, industry #trade journals say. #Starbucks hit a record of 34M U.S. members in #Q1, the #coffee klatcher said this week. That's up 13% #YOY for the #quarter ending 31 Dec. Your #barista plans some #dataanalytics and #AI wonkery magic "to identify specific Rewards member cohorts to offer relevant shopping incentives," according to #CEO Laxman Narasimhan on the #earningscall. There is also some kind of #partnership ... brewing ... [sorry] ... with Bank of America. [Restaurant Dive] Einstein Bros Bagels has added "unlimited free coffee" [the limit sounds like one a day] for members of its Shmear Society #Rewards prog. [Fast Casual] sweetgreen launched its dealio last April, grew it by 25% in the latter bits of 2023, and is now adding an annual pass for a cool hundo [$100] ... does not seem to be a discount on the monthly rate; the Sweetpass+ set-up gets you three bucks off per day. [Restaurant Dive] https://lnkd.in/gk4s6bNX

DoorDash launched on-demand grocery delivery in 2020, empowering grocers with the tools and technology they need to reach new and loyal customers wherever and however they choose to shop. Millions of consumers shop in DoorDash’s convenience and grocery categories each month, and more new consumers to the online grocery industry start with DoorDash than any other platform. Today, we’re excited to announce multiple new grocery partners adding to the 100,000+ non-restaurant stores on DoorDash’s Marketplace and Drive platforms across North America––more than any other marketplace on the continent today. From the largest national grocery partners to beloved local favorites and specialty shops, DoorDash creates more opportunities for retailers of all sizes to reach consumers online. Read more about today’s announcement here: https://lnkd.in/gYinNcaz If you are attending Groceryshop 2023, DoorDash’s Fuad Hannon will share more on this news and how DoorDash is driving incremental growth for retailers while helping consumers stock up on groceries whenever and however is best for them. Check him out on-stage on Wednesday, September 20 at 4 p.m. We hope to see some of you there! #groceryshop2023

Canadians, fancy grabbing your Starbucks while picking up groceries at Save On Foods without leaving your car? 🇨🇦 The future might be closer than we think! Target’s “Drive Up” and Starbucks combo in the U.S. is a perfect showcase of how powerful and transformative API integration can be. We're talking about extending services, enhancing convenience, and elevating user experience. And while we wait for this to come to Canada, it makes me wonder: How many other services can benefit from such innovative integration? 🤖🛍 1,700 Target stores across the U.S. will soon be offering this feature. Imagine, grabbing your Target essentials and your favorite Starbucks drink without leaving your car. Convenience has never tasted this good! Here's how it works: 1. Place a curbside delivery order at a participating Target store. 2. Get a notification that it's ready.  3. Receive a prompt to place a Starbucks order, add, and pay. 4. Hit "I'm on my way" in the Target app. 5. Park in Target's "Drive Up" spaces and hit "I'm here". 6. A Target employee brings your Starbucks order to your car. Voila! Easy, right? #apipower #drivethrudreams #retailrevolution #starbucks #futureofretail #targetdriveup

This week in the retail sector: Taco Bell and Qdoba to open thousands of new stores, Target rolls out Starbucks curbside delivery, Amazon delivers orders with no extra packaging Bisnow: Taco Bell, Qdoba Plot Thousands of New Locations Across U.S. 🍽Taco Bell plans to operate 10.0k locations in the U.S. in the next few years, as compared to its current restaurant count of 7.2k. Separately, Qdoba Restaurant Corporation announced plans to double its store count over the next decade, aiming to operate 1.5k restaurants by YE’33 https://lnkd.in/eMZd6z67 Cision: Target Begins Nationwide Rollout of Drive Up with Starbucks ☕Target has expanded its partnership with Starbucks, rolling out curbside contactless delivery for customers who order Starbucks through the Target App. The service is beginning its chainwide rollout during Summer 2023 and is slated to be available at all 1.7k Target stores with Starbucks cafes and drive-up service by October 2023 https://lnkd.in/eCmNWmUX The Wall Street Journal: Amazon Wants to Deliver Your Order Without a Box 📦~11% of Amazon packages are now being delivered without any extra packaging, representing the company’s overhaul of its delivery processes to appeal to customers who prefer discarding a lower volume of Amazon-branded boxes https://lnkd.in/eFNs89Ec

Just last week, I was at a networking event and was in a conversation I often find myself in: someone finding out I work at DoorDash, telling me that people *must* be ordering less than they were at the height of the pandemic, and asking how the business is faring, as a result. It never ceases to amaze people (and bring me joy) when I tell them the facts: People are ordering more with DoorDash than they ever have before. We're growing. And we're improving our profitability. A big part of that is thanks to our investment in newer categories like #grocery, #convenience, and #retail. Thanks to Nancy Luna / Insider for chatting about our growth in these categories––and the ways it's paying off. "Restaurant delivery juggernaut DoorDash is leaning into its three-year-old grocery business and consumers are noticing."

DoorDash Looks to Improve Grocery Delivery Ahead of Instacart IPO! DoorDash CEO Tony Xu, recently spoke at the Goldman Sachs technology conference in San Francisco, addressing the challenges and opportunities in the grocery delivery sector. While DoorDash is primarily known for delivering restaurant food, the company also offers grocery delivery services. Xu highlighted the significant potential for growth in grocery delivery, describing it as an “underpenetrated” market. However, he noted that consumers often find the online grocery shopping experience to be inferior to the traditional in-store experience. “People have been working on this since the 1970s, and there is still a long way to go in grocery,” Xu stated during the conference. He emphasized the need to find the right product-market fit to encourage more consumers to embrace online grocery shopping fully. Xu’s comments reflect the ongoing challenges faced by grocery delivery services in providing a seamless and satisfactory experience for customers. While the convenience of online grocery shopping is appealing, ensuring that it matches or exceeds the in-store experience remains a significant hurdle for companies operating in this space. DoorDash is actively working to address the existing issues with grocery delivery services, although specific details about their initiatives were not provided during the conference. Tony Xu’s remarks underscore the competitive nature of the grocery delivery industry, with companies like Instacart also vying for market share. As consumer preferences continue to evolve, the race to create a superior online grocery shopping experience remains a key focus for these companies. Subscribe To Our Friday Takeaway Newsletter To Get More Industry Insights! Check Linktree In Bio 🍕 #foodtech #fooddelivery #grocerydelivery #fridaytakeaway

Food ordering and delivery marketplace Grubhub and Mercato, an online platform for independent grocery stores, have joined forces to bring Mercato’s inventory of 950-plus retailers across the United States to the Grubhub Marketplace. Customers can now order from hundreds of locations, with all retailers becoming available over the next few weeks. Through this first-ever third-party delivery partnership for Mercato, Grubhub is growing its Marketplace selection to offer grocery, convenience and alcohol retailers. Meanwhile, Mercato’s retailers can increase their business and e-commerce footprint with access to Grubhub’s millions of customers through the partnership. Mercato’s retailer partners span 38 states and 320-plus cities, including such major markets as New York City, Chicago, Los Angeles, Philadelphia and Boston. | Progressive Grocer https://lnkd.in/gWiAQn7c #retail #supermarkets #grocery #ecommerce #grocerydelivery #food

While technology might be advancing at a rapid rate, the fundamentals of what consumers need still stay the same. When daily commuters are your primary customers, the requirement of quality products without waiting in the queue becomes very important. Starbucks Q2 earning call emphasises the need for them to get back to their drawing board to revisit these fundamentals. With one out of seven orders getting abandoned because of long queues and the non-availability of some of the famous products in all the stores, they got a 2% hit on their net revenue. Efficient kitchen operations and supply availability remain the key here and after solving these problems for EasyEat merchants for close to four years, I am sure technology can solve both these problems as well. Interesting to note here is that these are not esoteric problems. These are simple problems and just require someone to solve one problem at a time for long periods https://lnkd.in/g6XXnATt