CCO | Author | CX Visionary | CCW Advisory Board Member | ICMI Top 25 CX Thought Leader | CX Hall Of Fame awardee | CX Lead Advisory Board Member
At the core of interactive dashboards lies their ability to display key #callcenter metrics in real-time, providing an unparalleled level of visibility into agent performance. Get more insights into the proven ways how interactive dashboards are improving call center agent’s performance in this great read by my friend and Etech Global Services' VP Corporate Strategy, Amit Kachhawa. #interactivedashboard #AI #Auotmation #AgentEmpowerment
