Great to be back at Cannes this year! It is hard to believe I have been at H&R Block for 2 years! I continue to learn and be so inspired by our teams and how passionate they are about creating delightful experiences for our clients. My role encompasses Customer Experience, Marketing and Communnications! This fireside chat with Nuno Leal as part of a discussion on AI for Brand Marketers was an opportunity to share how we started with the customer and worked across the enterprise to build our AI Tax Assist experience into our digital product, the journey we created as well as the comms and marketing to drive awareness and trial. A truly integrated approach with great results! Cannes Lions International Festival of Creativity #BISummit #CustomerExperience #Marketing #Communications
Greetings from the French Riviera! Thousands of marketers have arrived at Cannes Lions International Festival of Creativity and EY's Nuno Leal is sharing his perspective from a panel session with Jill Cress. #BISummit #CannesLions Brand Innovators
Speaker / Author / Strategic Relationship Advisor... Straight Talk
3wGo get it... #NoLetUp!👊🏻