Our CEO Jennifer Daniel Aument recently sat down with Airport Experience News Editor-in-Chief Carol Ward to talk about our vision for the customer experience at our transformational new terminal. Learn more in Jenn's Q&A with Carol:
The New Terminal One at JFK’s Post
More Relevant Posts
-
The Customer Experience Tool must have tool for your Airport - to better understand your passenger expectations
🌟 Enhance Airport Customer Experience! 🌟 #AirportCX Watch our video and discover ACI’s full suite of solution for airport customer experience.🛫✨ Learn how this tablet-based survey captures real-time traveler feedback, fuels improvements, enables benchmarking, and wins awards. Boost satisfaction and non-aeronautical business performance today! Learn more 👉 aci.aero/asq Luis Felipe de Oliveira Michael Rossell Antoine Rostworowski Veronique Demers Dimitri Coll Thomas Romig Dominic Têtu Slava Cheglatonyev Diederik Meijerink Alexandre Galiana André Bolduc, CPA, MBA Arison Rajasingam Byungwook Kang Chloé Hequet Diego G. Ortiz, MBA Francis Charette Krystyna Pokholchuk Naomi Nangis Rheza Astra Adizora Shauna Hsu Silvana Gomez Thépira SON Valérie St-James yoona kwon
-
Bring Joy to #CX with #Five9. End the customer experience nightmares, and move your #ContactCenter to the Five9 Intelligent CX Platform. Learn more: http://spr.ly/6043umHct. #Five9Joy
-
"🛫 Elevating the Airline Experience: Harnessing the Power of #PowerApps to streamline operations, enhance customer satisfaction, and redefine the future of in-flight services. Dive in to discover how the digital sky is the limit! 🌐 #DigitalSkyways #AirlineInnovation #AirlineDigitalTransformation #PowerAppsInFlight #FlightPolicyRevolution #PowerAppsIntegration #AirlinesGoDigital #SmartAirlineSolutions #AirlineAppRevolution #PolicyManagementRedefined #PowerAppsForAirlines #FutureOfFlyingWithPowerApps
-
Fly[XYZ].com—The digital assets that simplify your online presence and amplify customer engagement. Transform your airport's digital customer experience! Start a business, build a brand or improve your online presence with a Fly[XYZ].com — Follow the leaders. Simplify to amplify! #Aviation #AdvancedAirMobility #Vertiports
-
-
In our latest version of Verbatim, I talk airlines with my colleague Jeff Forman!
📣 This week on Verbatim - Jason Barro and Jeffrey Forman talk CX for airlines - including the best way to mitigate negative customer sentiment amid flight and schedule disruptions. ✈ Check it out 👉 https://lnkd.in/e8j28tWE Did you know a flight delay leads to a 16 point NPS drop for airlines? Read more: 📚 https://lnkd.in/eK6CkEvR #cx #cxmetrics #cxmeasurement #customerinsights #nps #npsprism #airlinecx
-
Transforming Urban Mobility: A Customer Experience Revolution! 🌟 Ever wondered what sits at the heart of business growth in the electric mobility sector? Numr and a leading urban commute innovator cracked the code by embedding AI-driven RNPS insights directly into their strategic operations. The result? A dramatic uplift in customer satisfaction and a direct boost to revenue streams. Dive into our case study to explore how strategic enhancements, informed by real customer insights, are setting new industry benchmarks. Read: https://lnkd.in/gDX_4S_Y
-
-
We know you've got a great product, but are you giving your customers a great experience? Without mentioning any airlines by name, we all know that a poor customer experience can really make people think twice about spending their time and money with you. 🛬 We've set out how an IT Service Management system can give you more fanfare and your customers less of a bumpy ride.🥳 #Xcession #ITSM #CustomerExperience
-
Talks About: #SAAS #CXM #NPS #PoliticalMarketing #SEO #Branding #Marketing #Organic #PaidMarketing #TeamManagement #InfluencerMarketing
📊 From customer feedback to market lead! Our case study highlights the journey of revolutionizing #UrbanCommute with AI-driven insights. Join the movement! 🌍 #TechInnovation Read now! https://bit.ly/48h39S4
Transforming Urban Mobility: A Customer Experience Revolution! 🌟 Ever wondered what sits at the heart of business growth in the electric mobility sector? Numr and a leading urban commute innovator cracked the code by embedding AI-driven RNPS insights directly into their strategic operations. The result? A dramatic uplift in customer satisfaction and a direct boost to revenue streams. Dive into our case study to explore how strategic enhancements, informed by real customer insights, are setting new industry benchmarks. Read: https://lnkd.in/gDX_4S_Y
-
-
Discover how Speed Queen Insights is transforming the way we manage laundromats. This innovative technology allows owners to track machine usage, streamline operations, and offer personalized customer experiences. With real-time data at your fingertips, running a laundromat has never been more efficient or customer-friendly. #SpeedQueenInsights #LaundryRevolution
-
