Helping busy product leaders build more effective team cultures via product consulting | Follow for tips on improving product operations
Setting a vision for your product culture is not easy. But 32 people have their next steps. This is just a sample of what they committed to doing after our discussion in the first session of my Product Ops & Infrastructure course on Reforge. Here are some of the key takeaways: 1️⃣ Product Operations is product managing the product management experience. What is the product mindset that underlies the product culture you want to build? You need to decide this before making broad infrastructure changes. 2️⃣ There isn’t one flavor of product culture, it comes in many forms. Figuring out how to talk about it helps clarify your activities and can have additional benefits around recruiting and inspiring employees. 3️⃣ Interviews and surveys are different tools that serve different purposes to inform your product operations research and prioritization. They’re best when they build upon each other. 4️⃣ Product leaders tend to want an “everything” product culture: data-driven, collaborative, cross-functional, user-centered, etc. But in reality they need to prioritize between these. - What product culture do you currently have? - How do you find out? - How do you communicate your findings? - What product culture do you want to have? 5️⃣ Product ops helps teams grow in a healthy direction. To get everyone on the same page, stay focused on the future culture that you want. 6️⃣ Incremental improvements are better than nothing at all. Use your Product Culture Blueprint as the vision as the why, so that you can grow your team towards success! If you’re interested in joining our next session (Thursday) with Sanchan S Saxena to talk about product operations strategy, drop a note here and I’ll help you get signed up. Thank you to everyone who participated in today’s session – this is going to be a great cohort!
