James Kellett’s Post

View profile for James Kellett, graphic

Founder & CEO of Spot Ship, the Future of Shipping | Entrepreneur, Angel Investor and Speaker | 40 under 40 in Shipping

Hyperoptimisation from a product that works perfectly well seems to be incredibly value destructive for all concerned. Not sure why it happens so much in tech I learned today that something coming up imminently on our engineering road map is updating all our lambdas to be compatible with new AWS standards. Apparently this is something that will happen every 18 months or so forever and GCP is apparently even worse. If we don’t do this by the time AWS deprecates this functionality Spot Ship will stop working. However doing it will lead to zero improvement in functionality for us. AWS has literally spent money on engineering that has had no effect but to waste our engineers time and subsequently p*ss me off. They are not alone. There comes a time in a product life cycle where it feels engineering dollars are being spent for the sake of it. Why not either downsize workforce, or give the guys and girls a very long very well paid holiday (if trying to keep them out of competitor hands)??? While our product has got so much better over the last year (primarily by ticking off the most crucial of existing paying customer asks), I want to stay aware that at some point it will be essentially “done”. Any further “improvement” will just annoy clients. Engineers love to say SAAS is alive and never “done”…but I think this may be largely talking their book I’ve seen it a lot in consumer (e.g. having to update the Uber app when you just want to get a car back from the pub once every two weeks…despite them having added no noticeable new functionality for 10 years). This is the first time I’ve noticed it so clearly in B2B. #shipsandshipping #maritime #founder #vc

Adam Clamp

Senior Infrastructure Consultant | Optimising public cloud adoption and security for my customers | All of my views and opinions are my own.

1mo

I'm sorry to disagree in the most humble way James. Whilst you may consider at some point that the product is done, there is always room for improvement. You only have to look at Woolworths and all the other big name high street shops to realise there will be something else next. The key will be staying ahead of your competitors and providing functionality that disrupts the market.

Like
Reply
Alex Donger

Founder at ClearVoyage - I make software for ship owners and operators. Sometimes I talk about startups and shipping too

1mo

Where do you draw the line James? When the customers stop requesting crucial tasks?

The AI will fix it

See more comments

To view or add a comment, sign in

Explore topics