we love to bash the shitty status quo of user assistance, but some products consistently get it right. one of the best parts on working on a UX-related company is you can justify spending a lot of time poking around other products in the name of learning. a lot are bad, but we try to help our customers get closer to the good ones. Loom is one of those should-be-copied products when it comes to in-product comms. on May 16 Finn Lobsien is going to break down what we think is copy-worthy in their onboarding flow. https://lnkd.in/g6_ddtPH
James Evans’ Post
More Relevant Posts
-
📢 Calling all Growth & Product Development enthusiasts!🚀 I’m thrilled to announce the launch of the research project we’ve been working on with Viktoria Kharlamova to dive deeper into the User Onboarding Experience. Together we’ve been collecting knowledge on Product-led growth and Onboarding experience for more than 6 years. Now we would like to expand this knowledge even further, and most importantly — share the insights with all of you. Our main goal is to understand the challenges product teams face while working on User Onboarding Experience and the strategies they employ to address them 🚀 We truly value everyone’s input, and as a token of appreciation, participants will receive: 👉 A summary of survey results 👉 One lucky product will get a personalized onboarding check-up from us The survey takes only 15 minutes. Please click the link to participate: https://lnkd.in/gP_z9Ci5 We would also appreciate your help in spreading the word — please share it with your colleagues and friends in product development. It will help us gather even more valuable insights together to enhance User Onboarding Experience 🗣️👥 #useronboarding #growthstrategy #productledgrowth #surveyresearch #productdevelopment #productinnovation
User Onboarding Survey
https://typeform.com
To view or add a comment, sign in
-
Just a week ago, we hosted a webinar where we delved into the Top Growth Mistakes from the perspective of User Onboarding together with Kate Syuma and Matt Woods (ex-Coda). Here are 5 main insights and learnings from the webinar, conveniently packaged in a carousel for you to explore. This content is particularly valuable for: 🔹 Product Managers 🔹 Product Designers 🔹 Growth Marketers 🔹 Founders ...and anyone else involved in Product Growth, especially in the User Onboarding part. ♻ Feel free to share these insights with your colleagues and repost to extend the value to our community. ______________________ ✨ If you're eager to dive deeper into the topic of User Onboarding with Kate Syuma and me - we are launching Self-Serve User Onboarding course on Maven, starting April 15th. Learn more about the course in the first comment below. 🚀 #plg #useronboarding #industryinsights #onboarding #productgrowth
To view or add a comment, sign in
-
https://lnkd.in/dniwWNYz "My sixth project: Crafting a user-friendly registration page! Excited to streamline the sign-up process, making it simple and efficient. Let's create a smooth onboarding experience for users! "
To view or add a comment, sign in
-
-
📢 Together with Kate Syuma we are thrilled to announce the launch of our survey and research project on user onboarding! 🚀 Our primary objective is to gain a comprehensive understanding of the key challenges faced by product teams when working on User Onboarding Experience, as well as the strategies they employ to overcome them. For over 6 years, we've been accumulating knowledge on Product-Led Growth and User Onboarding experience. Now, we're eager to take this knowledge to new heights and, most importantly, share these valuable insights with all of you. Your input and experience are invaluable to us! As a token of our appreciation, all participants will receive: 👉 a summary of the research results 👉 we will choose one product for a personalized onboarding check-up from us. The survey will only take 15 minutes to complete. Click on the link below to participate: https://lnkd.in/g7fH2dzA Feel free to share the survey link with your colleagues and friends. Together, let's gather more insights to enhance User Onboarding Experience! 🗣️👥 #useronboarding #research #userexperience #productgrowth #productledgrowth #surveyresearch
User Onboarding Survey
https://typeform.com
To view or add a comment, sign in
-
Author of Product-Led Onboarding (+30K copies sold) | First Round Fast Track Mentor | Content Director at Appcues.
One of the most impactful tool to improve your onboarding experience is the user journey map. Creating one has so many benefits, including: - Visualizing what user success looks like. - Helping you identify bottlenecks. - Building empathy for users. It's why I'm doing a free workshop this week at 12:30 pm ET with Eric Keating. I'll be walking you through how to create a simple user journey map to reduce your time-to-value. Then we'll review onboarding experiences live! Join us and save your seat for the workshop via the link in the comments. 👇 #useronboarding
To view or add a comment, sign in
-
🪓 App Teardown Guy™ | I reveal 'onboarding & paywall' secrets behind profitable mobile subscription apps | Helping mobile app founders fix leaky bucket with in-app experimentations
I just finished watching Adapty.io's webinar on crafting wallet-opening onboarding experiences. Lorenzo Rossi dropped so many valuable gems on the dos and don'ts of an effective onboarding strategy. Watch the webinar to find out if you're welcoming users — with a punch in the face or not 😅 P.S: If you're an app founder, struggling to design wallet-opening onboarding experiences all by yourself, DM me 'fix my onboarding' to work 1:1 with me. I have 2 spots open for Fractional Design work this April. ---- Hi, I'm Rahat. 👋 I show up on your feed with mobile UI/UX Teardowns. If you're an iOS app publisher wanting to sell more subscriptions — without paid acquisition, visit my website → roastmyapp.co
Revenue boosting strategies for onboarding flows
https://www.youtube.com/
To view or add a comment, sign in
-
Onboarding users is one of the biggest challenges a technical product faces. We spoke to Segment's CS & Experience team lead about how persona-based onboarding can help technical and non-technical users alike get into a new product and find value fast ⚡️
How Segment avoids user onboarding drag for its technical product - Mixpanel
mixpanel.com
To view or add a comment, sign in
-
After releasing our (fifth) annual benchmarks study, we extracted some *tactical takeaways* on improving user onboarding... and here's the first one: 1️⃣ CUT THE TS! 🤐 (TS = Tour Steps) Watch the video to see how dramatic the fall-off is for users that get hit with a product tour that's longer than 4 steps 😵 Yes there's a lot to share with new users... so here are some strategies: ⭐️ Break down your onboarding product tour into multiple, that begin at different points or places in the user journey. ⭐️ Give people the chance to snooze or pause a tour so they can take a breath and absorb what you just showed off, or try it out, and cement their learnings ⭐️ Let people opt-in to the tour, so they're more willing to spend time with it 🌟(my fave) Set people a challenge or pose a question, instead of giving them the answer (e.g. "Try doing X yourself") ⭐️ Remove any/all filler content, and make your content really scannable. Ensure no steps are wasting time and ensure each is conveying something highly valuable. I'll be sharing more bitesized 🍩 snippets over the next week; thanks to Kirsty for the great tips! Would appreciate you liking or resharing to help your network create better user onboarding experiences! 💚
To view or add a comment, sign in
-
Our benchmark report showed that if you launch a product tour with more than four steps, the completion rate will dip by 50% once you add that fifth step. Get a quick win in the bag by chopping up your tours into smaller, more digestible chunks of learning 🧀
After releasing our (fifth) annual benchmarks study, we extracted some *tactical takeaways* on improving user onboarding... and here's the first one: 1️⃣ CUT THE TS! 🤐 (TS = Tour Steps) Watch the video to see how dramatic the fall-off is for users that get hit with a product tour that's longer than 4 steps 😵 Yes there's a lot to share with new users... so here are some strategies: ⭐️ Break down your onboarding product tour into multiple, that begin at different points or places in the user journey. ⭐️ Give people the chance to snooze or pause a tour so they can take a breath and absorb what you just showed off, or try it out, and cement their learnings ⭐️ Let people opt-in to the tour, so they're more willing to spend time with it 🌟(my fave) Set people a challenge or pose a question, instead of giving them the answer (e.g. "Try doing X yourself") ⭐️ Remove any/all filler content, and make your content really scannable. Ensure no steps are wasting time and ensure each is conveying something highly valuable. I'll be sharing more bitesized 🍩 snippets over the next week; thanks to Kirsty for the great tips! Would appreciate you liking or resharing to help your network create better user onboarding experiences! 💚
To view or add a comment, sign in
-
User Engagement Journey in four Phases : 1-Onboarding: Say hello and make users feel welcome. 2-Feature adoption and discovery: Get users excited about the latest and greatest features. 3-Help and troubleshooting: Support users with minimally disruptive, relevant content. 4-Deeper learning: Help users learn more about complex concepts or tasks.
To view or add a comment, sign in