Did you know that shipments with late pickups are almost 35% more likely to be delayed on delivery? This statistic underscores the critical need for precision in measuring the service reliability of your carrier partners. Tackle this issue head-on by using service scores to anticipate and mitigate delays before they happen.
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Shippers: which email quote are you picking?
Brokers: Having trouble with email quote win rates? Giving some context is a simple but effective way to differentiate and boost win rates.
ISO makes it foolproof. https://lnkd.in/gXcmA97Q
Wishing you a relaxing, headache-free, "on-time and in-full" 4th of July weekend from the ISO family! Here's to your ISO Score being 100 all weekend long.
Happy Independence Day!
As we head into summer, the market is still very challenging.
Your data can be your differentiator in a down market, and unlock the doors to:
- Operational efficiency and accountability
- Better margins
- Sustainable, strength-based growth
But what if you don't have the data of the $billion brokers? You're not alone.
Fortunately technology can accelerate your visibility well beyond your four walls. Have you rethought how data consortiums can give you a competitive advantage in this market?
https://lnkd.in/gK4RTVcm
Looking to boost your freight brokerage's growth through smarter carrier selection? Discover how ISO's Power Lane feature can revolutionize your approach. Power Lane enables you to strategically grow your network by providing instant access to a comprehensive database of carriers along with their performance scores. This tool allows you to identify reliable carriers efficiently, ensuring you're not just choosing the cheapest option but the most effective one.
Read more about the advantages of strategic sourcing with ISO’s Power Lane and how it can protect your margins at https://lnkd.in/g-XUdWut.
Most brokers wish they did more of their own performance scorecarding, but think they will have to build it to make it happen.
And that means using PowerBI, Tableau, or even worse…. Excel to generate scorecards or KPIs for your carrier network.
Do you only provide scorecards for your “strategic” carriers because manually generating 10,000+ scorecards would take a literal TEAM to distribute on a monthly basis.
ISO is scorecarding. Our platform generates dynamic and SHAREABLE scorecards for all of your carriers and all of your customers. Oh, and they come equipped with industry service benchmarks as well.
Make service performance the forefront of your carrier relationship and drive change to delight your customers and grow your carrier base the right way.
iso.io
"Cost to serve" is often mistakenly thought of solely as the rate paid to a carrier. In reality, there’s more to a cost-per-load metric than that.
It's essential for freight brokerages to gain an understanding of the total, all-in cost of serving their customers on every load.
Do you factor the trickle down costs of poor service into your cost per load?
https://lnkd.in/g26cfkPv
This article emphasizes the critical role of performance data in differentiating freight brokers in a challenging market. It outlines strategies for leveraging data to enhance service-level performance understanding, compare against industry benchmarks, and develop strength-based sales strategies.
A data-driven approach, supported by tools like ISO's scorecards, can help brokers manage better in recessions by making informed decisions that improve operational efficiency and customer satisfaction. Read more at https://lnkd.in/gK4RTVcm.
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