InvoiceCloud, Inc.’s Post

This 4th of July, we reflect on the courage and commitment of those who have defended our liberty. We extend our deepest gratitude and best wishes for a happy and safe #IndependenceDay.

"InvoiceCloud's research offers valuable insights not just for payment processors, but also for a wide range of businesses that rely on collecting payments from customers. The key takeaway? Building trust and addressing anxieties is paramount. This can be achieved through clear communication, user-friendly interfaces, and a commitment to data security. By bridging the gap between convenience and confidence, we can usher in a future where the bill collector truly becomes an anachronism. The digital moat separating generations of bill payers may not be fully bridged yet, but InvoiceCloud's report provides a valuable roadmap for narrowing the distance." Thank you Finance Magnates for the feature on our latest report into digitally reluctant bill payers’ payment preferences and behaviors - read more here: https://ow.ly/I1cK50SuMg0

With the evolving digital expectations of policyholders & agents, #insurance orgs must prioritize the ultimate #customerexperience. Check out InvoiceCloud’s Kyle Evancoe in Digital Insurance for more on how to not only streamline & personalize #CX, but to anticipate customer needs. https://ow.ly/Cfka50StZBv

New Hanover County transformed their payment processes with InvoiceCloud’s user-friendly payment solution, and the benefits are clear! ➡️ Increased digital engagement ➡️ Enhanced collection efficiencies ➡️ Satisfied customers with easy, convenient options ➡️ Seamless integration with existing systems Want to know more? Dive into our latest case study to see how a streamlined payment experience is driving customer satisfaction and operational success: https://ow.ly/xsb150StRMK

Transforming #utilities with minimal disruption is achievable by focusing on optimizing #billing and #payment systems, rather than overhauling entire systems. This approach can enhance customer experience, streamline operations, and reduce resource burdens. For instance, San Jose Water successfully improved their customer satisfaction and operational efficiency through a joint implementation with InvoiceCloud, highlighting the benefits of targeted digital transformation without extensive downtime or costs. Read more here: https://ow.ly/JGOs50StfTn

The 2024 Sapiens Customer Summit is sure to be an epic event full of engaging, educational, and entertaining activities! Join us this September in #Austin! 🎸

We're proud to present the fifth and final installment of our video series celebrating the #LGBTQIA+ community! Representing the letter "E" in PRIDE for #Education, members of our incredible LGBTQIA+ #ERG share some of their favorite go-to resources to help educate employees and professionals about the LGBTQIA+ community. Discover the tools that can foster understanding and support inclusivity in the workplace and beyond: 🌈 The Trevor Project: Focuses on suicide prevention efforts among LGBTQIA+ youth. https://lnkd.in/gSG_Ckx 🌈 LGBTQIA+ Workplace Guide: A comprehensive resource for creating inclusive workplaces. https://lnkd.in/dxCR-Xd 🌈 GLAAD: Advances LGBTQIA+ acceptance through fair, accurate, and inclusive representation. https://glaad.org/ 🌈 Human Rights Campaign: Fights to make equality, equity, and liberation a reality for all LGBTQIA+ people. https://www.hrc.org/ 🌈 Garden State Equality: New Jersey’s largest LGBTQIA+ advocacy and education organization. https://lnkd.in/gFWgJmD 🌈 MassEquality: Works to ensure everyone in Massachusetts can thrive without discrimination. https://massequality.org/ 🌈 PFLAG National: Supports, educates, and advocates for LGBTQIA+ people and those who love them. https://pflag.org/ 🌈 Out & Equal: Works exclusively on LGBTQIA+ workplace equality. https://outandequal.org/ 🌈 Pride at Work: Represents LGBTQIA+ union members and their allies. https://lnkd.in/gCseq4NU At InvoiceCloud, we embrace diversity and inclusivity, supporting every voice in our workplace. Join us in spreading love, acceptance, and joy as we #CelebrateWithPride together! 🏳️🌈🏳️⚧️ #PrideMonth #Inclusivity #Diversity Diana Fry, Norma Arocha, Tessa Newell, Nicholas Ghazarian

Our InvoiceCloud/PSN crew wrapped up a productive three days at the Central Service Association/Professional Computer Solutions, LLC #AUEC User Conference: "Celebrating Service with a Purpose"! From educational sessions on the latest CSA offerings to insightful peer-to-peer networking, the conference was a valuable experience. 💡

Look's like time well spent in Washington! ��� #countytax #WSACA #WSACT