Intercom’s Post

View organization page for Intercom, graphic

123,954 followers

Beauty is in the AI of the beholder 👁️ When it comes to adding the latest automation to your support tech stack there's no magic, one-size-fits-all solution. Andrew Louder spoke about this on a recent episode of our #InsideIntercom podcast. And as the founder and CEO of Louder Co., a consultancy that helps businesses develop AI strategies and processes he know's a thing or two about the subject. Andrew likened it to recommending a car to a friend - you want to understand what they need the car to do before you give them advice. Do they have a family? Do they want to go fast? Do they need to tow things? The answers to these questions help determine what's right for their specific needs. Coincidentally, that's why we created the '𝔹𝕠𝕥 𝔹𝕦𝕪𝕖𝕣𝕤 𝔾𝕦𝕚𝕕𝕖' which you can download, no email required - the link is in the comments. It has all of the questions you need to ask yourself when considering the AI chatbots on the market. But for the record, we want to go fast – REALLY fast – like, as fast as we ship product updates ⚡️ (See what we did there 😏) #humblebrag #podcast #insideintercom #customerservice #customersupport #customerexperience #ai #aichatbots #chatbots #fin #aireadiness #aistrategy #botbuyersguide

To view or add a comment, sign in

Explore topics