Flexibility, competitive pricing, superior performance, and unmatched quality are paramount for today's customers. Delve together with Franco Messori, Chief Strategic Officer at Infovista, into effective ways to increase customer satisfaction, highlighting: ⮕ How AI is revolutionizing real-time decision-making. ⮕ The critical role of automation in managing complex networks. ⮕ The regional necessity for robust supplier partnerships, continuous innovation, and bold experimentation in the telecom industry. 📺 Watch the full interview now on our website: https://lnkd.in/ddZfKi-x #ServiceAssurance #AI #Automation #CustomerExperience
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Limitless questionnaires with ConVox Voice Bot means endless customer engagement possibilities! Check out the latest AI-powered call center solution offered by Deepija Telecom. Follow the carousel to know more about the ConVox Voice Bot and how it can revolutionize your business. #deepijatelUAE #deepijatelME #convox #callcentersolution #artificialintelligence #callcenter #business #technology #telecom #voicebot #ai
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According to a recent study by Gartner, a research and advisory firm. The study found that businesses that adopt AI and automation in their call centers can expect to improve customer satisfaction by 30% and reduce costs by 20% #artificialintelligence #artificialintelligenceforbusiness #gartner #researchanddevelopment #customerexperience #customersatisfaction #callcenter #callcenterservices
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🚀 Reduce the User Annoyance Factor with Flexday! 🎥 Discover how our AI engine, #speciphicConnect, significantly reduces the User Annoyance Factor (UAF) in call and contact centers. Providing 24/7 AI-driven responses across 20+ channels, it ensures customers receive timely and accurate answers, allowing your agents to focus on more complex tasks. 📈 Elevate Your Brand: Save Time: Streamline operations to let your teams focus on what truly matters. Drive Sales: Improve customer satisfaction and boost agent retention. 🔗 Experience the Difference: Visit www.flexday.ai to learn how our flexible, AI-powered engine can seamlessly integrate within your customer support infrastructure in as little as 2 weeks. #FlexdayAI #CustomerSupport #AI #CallCenter #TechInnovation #ReduceUAF #GenAI #MachineLearning
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Customer self-serve adoption remains at 31%, frustrating CX leaders who want to lower costs and improve contact center efficiency. CieloCX develops self-serve resolutions that incorporate AI around specific journeys, rather than broad, generalized issues. We eliminate customer dissatisfaction by ensuring the applications can access the information needed to deliver higher completion rates. We show you how to plug them directly into your voice channel, reducing friction and boosting agent efficiencies. Self-serve journeys that don't answer specific issues and lack integration often fail, leaving your customers calling back into your contact center. Our mission is to assist CX leaders in implementing precise self-serve journeys that not only cut costs and enhance contact center efficiency but also leave your customers satisfied. #contactcenters #contactcentersoftware #efficiency #customerservice #customerjourneys #callcenter
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🌐 Industry Evolution: From Traditional to SmartBots’ AI-Agent Say goodbye to long wait times and confusing phone systems in customer support! SmartBots’ AI-Agent is here to revolutionize the telecom industry. 🌟Traditional Customer Support Customers are often left frustrated while waiting in queues and navigating complex phone systems. 🌟 Enter SmartBots’ AI-Agent With automated call routing, personalized responses, and quick issue resolution, SmartBots is elevating the customer experience. 📞 Automated Call Routing: No more waiting—calls connect seamlessly. 🤖 Personalized Responses: SmartBots knows you by name and history. ⚡ Quick Issue Resolution: Problems vanish like magic. 🌟 Conclusion: Efficiency and Customer Experience Efficiency, personalization, and satisfaction define the new era of customer support. SmartBots is leading the way in this telecom evolution. Join us in revolutionizing customer service with SmartBots! 🌐🤖✨ #SmartBots.AI #TelecomEvolution #AI #CustomerExperience #USATech #AIinUSA #TelecomUSA.🙌
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Service centers are the heart of an organization, on the frontline of customer connection, creating empathy, providing solutions, and inspiring loyalty. However, customer expectations have outpaced the adoption of technology solutions, leading to challenges in delivering exceptional service. By leveraging #data and #AI innovations, service leaders have a unique opportunity to fundamentally change how they serve customers and reinforce customer loyalty and satisfaction. Read to learn more!
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🤔 What happens when Generative AI meets Customer Support? 🚀 Speed up Time to Resolution 💰 Reduce Support Costs ⏰ Provide 24/7 Support 🤩 Improve Customer Satisfaction 🌎 Offer Multi-Language Support These benefits are massive! 👀 We've detailed the specifics of how GenAI applications boost these #customerservice metrics and outlined our 3 top use cases to seamlessly integrate #GenAI technology into your support operations. Check out our insights here ➡️ https://lnkd.in/gVhYYabA
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Say hello to the future of customer service! Gartner predicts that AI chatbots will be handling 25% of customer interactions by 2027. Are you ready to optimise your customer support strategy? #AIChatbots #CustomerService #FutureOfSupport #OptimizeSupport #GartnerPredictions #CustomerInteractions #2027Trends #SupportStrategy #AIFuture #TechInCustomerService #ChatbotRevolution #CustomerExperience #AIinBusiness #TechTrends2027 #ServiceInnovation #AIinSupport #BusinessOptimization #FutureTech #CustomerSupportAI #ChatbotIntegration #TeleCMI
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How AI Can Transform Your Business | A Journey to Embrace the Future Discover how AI can revolutionize your business and keep you ahead of the competition. Learn why it's crucial to leverage AI for improved productivity and customer satisfaction. Join us on this journey to embrace the future of technology. #AIinBusiness #DigitalTransformation #EmbraceTheFuture #ProductivityBoost #CustomerSatisfaction #BusinessGrowth #Innovation #AIAdvancements #TechnologyIntegration #StayAhead
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Service centers are the heart of an organization, on the frontline of customer connection, creating empathy, providing solutions, and inspiring loyalty. However, customer expectations have outpaced the adoption of technology solutions, leading to challenges in delivering exceptional service. By leveraging #data and #AI innovations, service leaders have a unique opportunity to fundamentally change how they serve customers and reinforce customer loyalty and satisfaction. Read to learn more!
Reinventing the business of customer service with data and AI
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