Helix Energy Solutions Group’s Post

Opportunity

Desktop Support, IT Desktop Support, Desktop Engineer, IT Desktop Specialist, Computer Support Engineer, PC Technician, Computer Technician... #JobRoles Can someone explain to me the difference when all these are the same... -Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems -Utilize and maintain helpdesk tracking software -Document internal procedures -Assist with onboarding of new users -Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment -Install, test and configure new workstations, peripheral equipment and software -Maintain inventory of all equipment, software and software licenses -Manage PC setup and deployment for new employees using standard hardware, images and software -Assign users and computers to proper groups in Active Directory -Perform timely workstation hardware and software upgrades as required What role does this pertain too? #helpme #burnedout #computerquestions #ITrelated I am tired of applying an getting the "not a good fit" default template emails

Mission Control NOC and Helpdesk: EXPLOSIVE SUCCESS in Your MSP Business! Here's the strategy: 24/7 Support: Our NOC and Helpdesk operate round the clock, ensuring your clients receive timely assistance at all times. Whether it’s a critical issue or routine maintenance, we’ve got you covered. Scalability: As your business grows, so do your clients' support needs. Mission Control scales effortlessly and without training, adapting to your evolving requirements. No more worries about staffing constraints. Expertise: Our technicians are seasoned professionals. From handling complex network configurations to troubleshooting end-user problems, we bring expertise to your table. Peace of Mind: Imagine having a dedicated team that proactively monitors your systems, detects anomalies, and resolves issues before they impact your clients. That’s the peace of mind we offer. White-Label Services: Mission Control operates seamlessly as an extension of your brand. Your clients won’t even know the difference—they’ll experience top-notch support without interruption. Ready to take your MSP to new heights? #MSPSupport #NOCandHelpdesk #ITExcellence #InvestInSuccess

Mission Control NOC and Helpdesk: EXPLOSIVE SUCCESS in Your MSP Business! Here's the strategy: 24/7 Support: Our NOC and Helpdesk operate round the clock, ensuring your clients receive timely assistance at all times. Whether it’s a critical issue or routine maintenance, we’ve got you covered. Scalability: As your business grows, so do your clients' support needs. Mission Control scales effortlessly and without training, adapting to your evolving requirements. No more worries about staffing constraints. Expertise: Our technicians are seasoned professionals. From handling complex network configurations to troubleshooting end-user problems, we bring expertise to your table. Peace of Mind: Imagine having a dedicated team that proactively monitors your systems, detects anomalies, and resolves issues before they impact your clients. That’s the peace of mind we offer. White-Label Services: Mission Control operates seamlessly as an extension of your brand. Your clients won’t even know the difference—they’ll experience top-notch support without interruption. Ready to take your MSP to new heights? #MSPSupport #NOCandHelpdesk #ITExcellence #InvestInSuccess

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Businesses can rely on us to improve the efficiency and performance of IT infrastructure. We have a team of IT Service Desk Engineers and Help Desk Engineers ready to be deployed, waiting to secure your systems and perform troubleshooting tasks. To know more get in touch with us- #joyitsolutions #professionalservices #technicalservices #softwaredevelopers #resources #resourcemanagement #itservicedeskengineer #helpdeskengineer

#sysadminjobs #helpdeskjobs Check out the opportunities below. Tip of the hat to Juan Taveras who for the first 6 months or so of Covid was the only coworker I saw in person because of his efforts to collect clothing and get it into the hands of people who could benefit from it. We call that a "mensch" Mr. Taveras!!! #spreadtothenetwork #sharetothenetwork #helpthenetwork #here2help

#hiring MS PC Maintenance Technician I, Baltimore, United States, fulltime #jobs #jobseekers #careers #Baltimorejobs #Marylandjobs #Engineering Apply: https://lnkd.in/dTUfRuEG Job Description General Summary Under direct supervision, performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment located throughout the organization. Maintains a spare parts inventory of systems, subsystems, and component parts used in repair work, with guidance. Updates progress reports for all work performed. Receives work direction from supervisor on work priorities and daily assignments. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Assists with installation or relocation of computer equipment, such as PCs, thin client terminals, printers, and other associated hardware at user locations ensuring access to electricity, network in accordance with departmental procedures, technical, operating and assembling manuals. Provides first level problem analysis. Masters base knowledge of assigned applications, hardware and network to support clinical and business environments. Resolves or escalates service requests when necessary. Performs technical downloads and PC configurations with some guidance. Uses Helpdesk Call Tracking application to log all service and update requests accurately and detailed. Collects data from customers to aid problem determination / resolution of request. Provides information to the Helpdesk for on-going follow up to customers until resolution of issue. Assists customers to identify and specify the nature of the request or problem. Uses guidance from Senior Technicians as required. Troubleshoots simple issues and assists customers with various systems issues including Microsoft, Novell, PC/Laptop/Mobile, printer, software, hardware, and network connectivity issues with some direction. Provides assistance in IT Tiered support teams by obtaining and providing appropriate information for escalated issues. Provides assistance in maintaining an inventory of parts used and needed to re-order, including testing parts received for stock to ensure an effective level of service. Provides assistance in maintaining an inventory for all equipment installed and oversees or performs documentation of all system configurations in a database as directed. Provides assistance to coordinates activities, times, schedules, with suppliers and contractors in regard to the installation, operation, maintenance and evaluation of user locations for data equipment ensuring problems are addressed appropriately and timely with UMMS standards and procedures. Assists in collection and analysis of real-time trendi

#hiring PC Maintenance Technician I, Baltimore, United States, fulltime #jobs #jobseekers #careers #Baltimorejobs #Marylandjobs #Engineering Apply: https://lnkd.in/g7dnJgbS Job Description General Summary Under direct supervision, performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment located throughout the organization. Maintains a spare parts inventory of systems, subsystems, and component parts used in repair work, with guidance. Updates progress reports for all work performed. Receives work direction from supervisor on work priorities and daily assignments. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Assists with installation or relocation of computer equipment, such as PCs, thin client terminals, printers, and other associated hardware at user locations ensuring access to electricity, network in accordance with departmental procedures, technical, operating and assembling manuals. Provides first level problem analysis. Masters base knowledge of assigned applications, hardware and network to support clinical and business environments. Resolves or escalates service requests when necessary. Performs technical downloads and PC configurations with some guidance. Uses Helpdesk Call Tracking application to log all service and update requests accurately and detailed. Collects data from customers to aid problem determination / resolution of request. Provides information to the Helpdesk for on-going follow up to customers until resolution of issue. Assists customers to identify and specify the nature of the request or problem. Uses guidance from Senior Technicians as required. Troubleshoots simple issues and assists customers with various systems issues including Microsoft, Novell, PC/Laptop/Mobile, printer, software, hardware, and network connectivity issues with some direction. Provides assistance in IT Tiered support teams by obtaining and providing appropriate information for escalated issues. Provides assistance in maintaining an inventory of parts used and needed to re-order, including testing parts received for stock to ensure an effective level of service. Provides assistance in maintaining an inventory for all equipment installed and oversees or performs documentation of all system configurations in a database as directed. Provides assistance to coordinates activities, times, schedules, with suppliers and contractors in regard to the installation, operation, maintenance and evaluation of user locations for data equipment ensuring problems are addressed appropriately and timely with UMMS standards and procedures. Assists in collection and analysis of real-time trending inf

In the world of recruitment, finding the perfect candidate can often feel like searching for a needle in a haystack. But what happens when you're faced with the opposite challenge and have too many qualified candidates for a particular role? Our latest video discusses the process of narrowing down candidates when looking for a Senior Help Desk Technician. Check it out here: https://lnkd.in/eepbtaEH