Heather Grunkemeier’s Post

This month, Dave Byrne and I had the pleasure of hosting two workshops at the Marketplace Risk Annual Conference #MRMC24 in San Francisco. Our workshops aimed to equip attendees with tools and practical strategies, illustrated by real-world examples, to empower them to get more support for and investment in their Trust and Safety initiatives. This effort spun off the back of a comprehensive survey that was conducted across a wide range of Trust and Safety professionals (we received responses from 43 companies). From this survey, two fundamental themes emerged as critical drivers of success: 1) Storytelling: The skill to effectively communicate your narrative to key stakeholders across the organization - including Product, Sales & Finance teams. 2) Metrics Mapping: The ability to transform Trust and Safety from a cost center into a profit center through strategic measurement and analysis. Dave and I bring decades of collective experience in storytelling and metrics-driven narratives, honed through our backgrounds in product management, marketing, and strategic partnerships, and refined in both large and small organizational contexts. Our mission is to empower you to foster cross-functional support and drive transformative change in your Trust and Safety initiatives. We offer half-day and full-day workshops, as well as tailored consulting support. Want to learn more? Reach out to us! p.s. thank you Jeremy H. Gottschalk Max Pinnau Martina Matthews for providing us with this opportunity and everything you to do make technology a safer place for all. 🙏 And thank you Nancy Stone for being there for support.

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Nancy Stone

Marriage and Family Therapy Graduate Student

1mo

You were both amazing!

Larry J Snyder

CEO (Chief Everything Officer) FOCUS Income Group, Inc

1mo

Well done Heather!

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