Harry Campbell’s Post

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Harry Campbell Harry Campbell is an Influencer

Owner at The Rideshare Guy

I’ve done several investor calls over the past month and also gotten a few inquiries from public market investors on all of the normal topics (driver supply, Uber vs Lyft, incentives, etc). But one new topic that EVERY single investor has asked me about lately is insurance (I’m also seeing at least 1 or 2 questions on every earnings call being asked about insurance these days). Uber provides liability insurance to their drivers and limited collision coverage, and builds that into their pricing. Both personal and commercial auto have seen large increases due to inflation so that’s one reason. Uber is also a big target for lawyers but I think the real reason for this huge cost increase is that there are just a lot of accidents/claims because of unsafe driving. Driver supply is up over the past two years, and thus hourly earnings are down, so there’s more incentive than ever for drivers to do more trips per hour to increase their utilization and earn more. If you speed through a yellow light and get to your destination faster, you’re actually increasing your earnings but obviously not driving as safely. So what's Uber doing about it? 🎤 📷 On the product side, they’ve rolled out a number of safety features like audio and video recording which help reduce liability in the event of an incident.  🤝 On the partnership side, we covered their big announcement last week that they would be launching a ‘safe driving score’ with Cambridge Mobile Telematics. This is probably the area I’m most excited about because the best way to get drivers to drive safely, is to reward them financially for doing so. I’ve heard that Lyft gives priority dispatch to safer drivers. 🗺️ More alerts, less left turns, etc when drivers use Uber’s in app navigation. Most drivers used and preferred waze/google maps in the past but Uber’s maps have gotten a LOT better and xyz a majority of drivers now say they use it. 🏛️Both companies are working on a number of state by state insurance reform/spending lots of $$ here on lobbying/etc. What do you think about Uber and Lyft’s insurance costs?

Andrew Miles

VP of Strategic Projects at Joyride | Builder of Sustainable Micromobility Markets 🛴 🛵 🚲

3w

it would also be nice if we could address the source of the problem: wildly ridiculous claims payouts. The nature of the US ambulance chasing system has been out of control for years. There is very little pragmatic justification for jury and judicial monetary awards in many of the big cases, and just like the real estate market, each one creates a new comp; and we never seem to have a "market" correction to normalcy. So, the standard floor on litigated and pled out awards is far exceeding the true value, and that all gets passed on to the consumers through insurers and service providers.

Nicolas Fodor

I built SetNet, the first Internet software company in 1992. I now design and maintain setip.io, an alternative to apps and code deployments, without clouds...

3w

Harry just by refusing the worse rides drivers will make way more than the 5% extra Uber plan to provide the slowest drivers to save on insurance. The business model is to squeeze the riders, anyway you put it.

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