Harrison National Employment’s Post

I have had a lot of honest conversations with candidates recently around the state of the market and what it means for them. Some candidates were referred to me, others have worked with us in the past and then there are those that have applied for new opportunities. The crux of it is, the market is candidate heavy at the moment. As employers, we once again find ourselves a bit spoilt for choice after having previously worked to the demands of candidates and what they want. This has meant when speaking with some candidates, their expectations for salary/hourly rates is through the roof... Like the market this will shift and we will hopefully find ourselves back at a happy (and reasonable) medium - soon. While the market is candidate heavy, it is still nice to see some awesome opportunities coming through from our clients. They're getting the pick of the bunch at the moment too - now is a great time to hire! For those in the market, its tough. No rainbows and butterflies are going to sugarcoat that. Hang in there, it will shift. You will find yourself with multiple opportunities on the table and decisions to be made. Be reasonable in your expectations while also retaining your worth so you don't cancel yourself out of opportunities. While you're at it, check out the roles below and get in touch with the team if any of them sound like a bit of you! All the best 😊 #recruitment #hiringnow #toughmarket #ITopportunities

#hiring Service Desk Analyst, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications Apply: https://lnkd.in/dT8kxxTc Service Desk AnalystHybrid - SATX US Citizenship RequiredSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete Job ResponsibilitiesPerforms a variety of advanced user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then act as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves advanced questions to problems associated with account administration, system navigation/functionality, access and FAQs. Compiles and regularly maintains a log of Frequently Asked Questions

📌 A Desktop Support Specialist plays a crucial role in contributing to your career growth and professional development in several ways: Technical Expertise✨ Working as a Desktop Support Specialist allows you to develop and enhance your technical skills. You become proficient in troubleshooting hardware and software issues, setting up and configuring systems, and managing network connectivity. These skills are transferable and can be valuable assets in various IT roles. Problem-Solving Abilities ✔ As a support specialist, you gain hands-on experience in diagnosing and resolving technical problems. This hones your problem-solving abilities and critical thinking skills, which are essential traits in any career, enabling you to address challenges creatively and efficiently. Customer Service Skills📍 Desktop Support Specialists often interact directly with end-users. This experience improves your communication and customer service skills, which are vital in any professional setting. Being able to understand and address user concerns effectively fosters positive interactions and teamwork. Time Management and Prioritization✨ Managing multiple support requests and tasks simultaneously teaches you how to prioritize and manage your time effectively. These skills translate well to any career where juggling responsibilities is necessary. In summary, a career as a Desktop Support Specialist equips you with technical skills, problem-solving abilities, customer service proficiency, and other essential qualities that contribute to your overall career growth. The experiences and knowledge gained in this role can serve as a solid foundation for pursuing more advanced roles in IT and related fields.📌 View our website 👇🏻 🌐 grandslam-it.com #technicalexpertise #problemsolvingskills #customerserviceproficiency #timemanagementskills #itcareerdevelopment #professionalgrowth #skillsforsuccess #careerinit #technicalproficiency #desktopsupportjourney

#hiring Service Desk Analyst, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications Apply: https://lnkd.in/dT8kxxTc Service Desk AnalystHybrid - SATX US Citizenship RequiredSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete Job ResponsibilitiesPerforms a variety of advanced user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then act as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves advanced questions to problems associated with account administration, system navigation/functionality, access and FAQs. Compiles and regularly maintains a log of Frequently Asked Questions

#hiring Senior Systems Engineer, Dallas, United States, fulltime #jobs #jobseekers #careers #Dallasjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/gt8RAssF This is a remote opportunity, with the ability to travel throughout the Texas market. As Senior Systems Engineer at United Musculoskeletal Partners, you'll be on a team building a national technology platform to support orthopedics groups across the country. This encompasses everything from architecture and design to implementation and ongoing maintenance and support of infrastructure systems and associated technologies including operating systems, storage, virtualization, networks and security in both on premise and cloud hosted environments. This includes performance of routine tasks including daily systems administration and backups as well as break/fix support across all of these areas. With minimal supervision, leads the implementation of enhancements, updates, upgrades and patches to ensure equipment is preventively maintained, running properly and protected from security threats. Ensures users are kept informed of changes on a timely basis. Develops and executes test plans to ensure updates are fully tested before going live. Performs spot checks in key areas/scenarios to ensure systems are up-to date as well as to minimize risk to ongoing operations.Monitors and reports on processes, uptime, performance, utilization and capacity of systems and technologies. Collects and analyzes key performance metrics in order to recommend improvements in those systems and technologies or their associated process.Executes and monitors equipment backups to ensure data and applications are safeguarded and can be restored to establish normal operation after an incident or disaster.Troubleshoots complex issues within and outside of the SME's domain. Provides or obtains their timely resolution. Analyzes failures, identifies root cause and implements and documents short and long-term corrective actions. Monitors infrastructure related licensing and maintenance and support contracts, including coordinating support from 3rd party service providers.Writes and maintains technical documentation related to networking and infrastructure and updates as appropriate. In areas of expertise, provides training and direction to other IT staff so that they may effectively perform their daily activities related to IT infrastructure.Adheres to company polices, regulations and industry standards on compliance, information security and confidentiality. Provides recommendations on products or processes within IT security to adhere to or improve compliance to current or future company policies, regulations or industry standards.Management may, at its discretion, assign or reassign responsibilities to this job at any time.In depth, up to date technical knowledge and hands on experience in most or all of the following areas: Microsoft Windows Server, Microsof

What a delightful moment to hear of, one that resonates with me personally. This value is one of a few that got me started in IT many moons ago. It continues today in my philosophies in moving forward to make the world a better place for humans through digital technologies. How are we inspiring our future technologists?

Technical support encompasses approximately 60% customer service and 40% technical expertise, requiring a clear mind and the ability to perform under pressure. It's crucial to understand that the focus lies on resolving issues always. Individuals with backgrounds in custormer relation and technology often possess excellent personalities for tech support roles, as they bring patience, empathy, and effective communication skills to the table. Success in IT support field hinges on setting accurate expectations, maintaining a positive attitude, and continuously learning and exploring new solutions because Every day in tech industry presents fresh challenges and learning opportunities. Technical Support department Is an environment where problem-solving is constant, making it an exciting space for developing both technical prowess and interpersonal skills. Furthermore, Technical support also offers some interesting development opportunities. The more expertise and references you acquire. #itadministrator #technicalsupport #itsupport

Hey LinkedIn fam! 👋 Today, I wanted to shed some light on an essential role within any organization's IT ecosystem: the Service Desk Engineer. As businesses increasingly rely on technology to drive their operations, the need for skilled IT support professionals like service desk engineers has never been greater. Service desk engineers are the unsung heroes of IT support, serving as the first line of defence against technical issues and providing invaluable assistance to end-users. They're the friendly faces behind the scenes who ensure that your technology works seamlessly, day in and day out. 1.Responding to user inquiries and technical support requests via various channels, including phone, email, or ticketing systems. 2.Troubleshooting hardware and software issues, diagnosing problems, and providing effective solutions or workarounds. 3.Performing remote desktop support to assist users with software installations, configurations, and system updates. 4.Documenting support activities and following up to ensure that issues are resolved promptly and efficiently. In conclusion, service desk engineers are the backbone of any organization's IT support infrastructure, ensuring that technology runs smoothly and users stay productive. If you're passionate about technology and helping others, this could be the perfect role for you! #ServiceDeskEngineer #ITSupport #TechCareers

#hiring Technology Architecture & Engineering Associate Executive Specialist, Irving, United States, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #Administration Apply: https://lnkd.in/dtbYYZBP About this role: Wells Fargo is seeking an Associate Executive Specialist to provide administrative support to a technology executive. Job duties consist of handling moderately complex to complex assignments as well as the routine day-to-day administrative tasks. In this role, you will: Calendaring - Calendar management/resolution of conflicts. Scheduling meetings, including video and conference calls. Seek to understand the purpose and priority of meetings being requested to be scheduled and work with leader to identify resources to include. Ensure that availability of schedules align for the meeting and if needed work to clear schedules based on importance. Use calendar tools or programs to organize and share meeting information with participants. Monitor leaders schedule on an ongoing basis and update as needed based on known appointments or meetings. Communication - Interact and act as a liaison with business partners, internal and external staff, and vendors. Reply to emails in a timely manner and by the end of the workday. Prioritize high-importance emails and respond to those first. Document Preparation -Print/copy/scan, and utilize systems of record to create/maintain business documents. Expenses - Process expense reports according to Wells Fargo policy, route/process invoices, and process check requests. Assist with budget planning and compile statistical data for financial planning. Intake/Routing - Manage intake and routing of special processes or requests including those received via shared email boxes or SharePoint sites. Negotiation - Negotiate time on executive and senior leadership calendars Manager Proxy - Act as proxy for managers on corporate systems where proxies are allowed. Meeting Logistics - Prepare meeting agendas, materials, presentations. Coordinate reservations for meeting space, equipment needs, and catering. Office Supplies - Place orders for supplies, business cards, and maintain supply rooms. Records Management - Maintain accurate and organized physical and electronic files in accordance with the Records and Information Management Policy. Travel - Make travel arrangements, adjustments as needed, create itineraries, and coordinate ground transportation. Visitor Logistics - Register guests with security, arrange for visitor/temporary badge access, reserve workspace, and act as primary point of contact for visitors including greeting and escorting them throughout the facility. Event Management and Offsite Preparation - C oordinate events such as Town Hall meetings, On site meetings, recognition events, etc. This should include the scheduling of confe

Are you looking to hire a System Administrator or a System Engineer? It can be a difficult choice, as the two roles have a lot of similarities - but also some key differences. Demand has grown for a variety of professions in the ever-expanding field of information technology, including systems administrators, engineers, and architects. Even though each of them calls for a distinct set of abilities to support distinct capabilities, their daily tasks frequently overlap, particularly in smaller businesses where the three aren't always distinguished from one another. Despite having different job descriptions, the terms "systems engineer" and "systems administrator" in particular are frequently used synonymously. In our blog, link in the comment section, we discuss the differences and similarities. #recruiting #systemsadministrators #systemengineers