H&R Retail’s Post

Check out the latest episode of The FMCG Guys where they interview Tom Langley, a dunnhumby alum (a designation shared with our very own Peter V.S. Bond) who now leads #RetailMedia at John Lewis & Partners!

⛳ Augusta, GA Spotlight Analysis ⛽ Looking at a year over year comparison of the top 10 brands that this week's golfers may be filling up at in Augusta, GA, you can get start to get an idea of the market share trade within these operators over the past year. This leaderboard shows the difference in performance metrics based on 2024 year to date vs same time in 2023. Like other areas of the country, #Costco, #Walmart, and #SamsClub have increased their #marketshare and efficiency, while more traditional #conveniencestores have seen declines. We believe that the #consumer is gravitating more toward member club savings on grocery items as well as at the pump. Understanding how your brand is #performing vs rest of market is crucial for developing a winning #strategy. If you are curious as to what #retailinsights OPIS, A Dow Jones Company can provide in your state or MSA for volume or margin, feel free to check out the link below! https://lnkd.in/esczij8d

🚀 Recap from DFW CPG's in-person event on Exploring Non-Traditional Retail in Alternative Markets 🚀 A big thank you to our sponsors for making this event possible! Your support is invaluable. We delved into the world of non-traditional markets, which encompass everything outside of grocery, including hotels, cruise lines, airlines, casinos, and corporate campuses. These markets can be game-changers for CPGs, offering unique opportunities and challenges. ✨ Corporate Campuses: Companies like JPMorgan Chase & Co., LinkedIn, Meta, Southwest Airlines, and more are looking to match their corporate values with the products they offer their employees. Building relationships with these entities is vital to success. 💼 Using Brokers or Food Management Companies: These can be instrumental in accessing non-traditional channels, providing insights and connections that can make all the difference. 💰 Better Margins: Unlike grocery channels, non-traditional markets can offer better margins. This is a significant advantage, but it's crucial to understand the margin structure and ensure a healthy bottom line. 🛒 Competitive Entry: While competitive to enter, once you establish a presence and consumers embrace your products, the rewards can be long-lasting. 📈 Know Your Numbers: Understanding your costs, pricing, and margins is essential for success in these markets. It's a different game, but with the right strategy, you can thrive. DFW CPG events are an excellent resource for education and networking, providing valuable insights and connections. Thank you to DFW CPG for hosting such an insightful event! Let's continue exploring new avenues and building solid partnerships. #CPG #NonTraditionalRetail #DFWCPG

Helen Dickinson and Mark Robinson have been serving as CEO of the British Retail Consortium (BRC) and Chair of the High Street Task Forces, respectively. However, it has become evident that their performance and effectiveness in these roles have been lacking, and it is time for them to resign. One of the main reasons for their ineffectiveness is their inability to adapt to the changing retail landscape. The retail industry has been undergoing significant transformations in recent years, with the rise of e-commerce and changing consumer behaviours. However, under Dickinson's leadership, the BRC has failed to effectively address these challenges and provide innovative solutions for retailers. Similarly, Robinson has been unable to offer effective strategies to revitalize high streets and ensure their sustainability in the face of changing consumer preferences. Furthermore, Dickinson and Robinson have shown a lack of vision and strategic thinking. They have failed to inspire confidence in the industry and provide a clear roadmap for the future. Their inability to anticipate emerging trends and devise proactive measures has left the retail sector unprepared and struggling to compete in a rapidly evolving market. Additionally, their leadership has been marked by a lack of effective communication and collaboration with key stakeholders. Dickinson and Robinson have not fostered strong relationships with retailers, government bodies, or industry experts. This has resulted in a disconnect between the BRC and the retail community, hindering their ability to effectively advocate for the sector's needs and drive positive change. Moreover, Dickinson and Robinson have been unable to effectively address the pressing issues facing the retail industry, such as business rates, high rents, and the impact of Brexit. These critical issues require strong leadership, strategic thinking, and effective lobbying efforts, which have been notably absent under their tenure. In conclusion, Helen Dickinson and Mark Robinson's performance as CEO of the BRC and Chair of the High Street Task Forces has been ineffective and lacking in several key areas. Their inability to adapt to the changing retail landscape, lack of vision, poor communication, and failure to address critical industry issues make it clear that their resignation is necessary for the betterment of the retail sector. It is time for new leadership that can bring fresh ideas, innovative solutions, and effective advocacy to ensure the future success of the retail industry. They talk the talk , however, do not walk the walk

An afternoon of positivity about the retail sector at this Profile Network discussion. Footfall and spend in physical retail recovering, new uses, new brands, new concepts. Although still not easy, there was a sense of recovery that the sector has been through the worst, which has forced all stakeholders - investors, managers, operators, local authorities - to completely re-think what works. Can't help feeling that the office sector has still to go through the pain needed to force a similar reboot? #cre #realestate #builtenvironment

The Palomar Group is ready to help our clients make money after a successful trip to the ICSC conference in Vegas. Here are some key takeaways from the event: Unanchored street retail centers are stealing the spotlight post-Covid, drawing both investors and shoppers alike. With hybrid work schedules becoming the norm, people are flocking to strip centers near their homes more frequently. Traditionally the domain of mom-and-pop owners, this sector is now witnessing a surge of institutional capital infusion. And guess what? Consumers are loving the in-store shopping experience, even as store sizes shrink. Across the US, retail vacancy rates have plummeted to historic lows, while new construction has hit rock bottom. Why? Blame it on skyrocketing construction costs linked to higher capital expenses, wages, and overall construction costs. As long as construction costs stay high, the scarcity of supply will continue to be a key challenge for the retail sector in the foreseeable future. In other news, ALDI USA's acquisition of Southeastern Grocers, including Winn-Dixie and Harvey's, is making waves. With an eye-popping addition of 400 stores, Aldi is sprinting towards its goal of opening 800 new stores by 2028. Expect a phased approach to store conversions, with around 50 stores kicking off the transformation process in late 2024 and the bulk rebranding as Aldi in 2025. But fear not, a significant portion of Winn-Dixie and Harvey's will still fly their current banners. Here's an interesting tidbit: Spaces smaller than 2,500 square feet hogged more than two-thirds of executed leases in Q1 of 2024. And when it comes to the Quick-Service Restaurant (QSR) arena, heavyweights like McDonald's, Chipotle Mexican Grill, Wingstop Restaurants Inc., and Dutch Bros Coffee are on a serious expansion spree this year. Big Box leases (50,000 square feet and up) accounted for less than 1% of all new leases and less than 6% of space. But hey, don't underestimate the biggies like DICK'S Sporting Goods, BJ's Wholesale Club, Bosse Pickleball, and Chicken N Pickle—they're still in the game! What were some insights you had from the conference? Share your thoughts! #ICSC #Retail #WeGetRetailSold #VegasICSC #ICSCVegas

Our CEO and founder Christopher Kelly has just shared an inspiring video on his journey and the birth of Phoenix 2 Retail. In this video, he dives into the challenges, triumphs, and key moments that have shaped our company into what it is today. This is a must-watch for anyone interested in entrepreneurship, innovation, and the real stories behind a successful startup. Whether you’re a budding entrepreneur, a seasoned business leader, or just curious about the paths to success in the retail industry, there's valuable insight for everyone. What part of his story resonates with you the most? Share your thoughts and experiences in the comments below! #Phoenix2Retail #Entrepreneurship #BusinessSuccess #Startup #Innovation #Leadership #RetailIndustry #retail

June is a fantastic time of the year to plan your much-needed holiday. Whether it's relaxing on the beach, exploring new cultures or planning something high octane. June is a time for planning in Ascensos too, This is when we start planning peak for some of the UK's best loved and global brands including Aldi, Monsoon, John Lewis & Partners and DFS In 2022/23 Q4/Q1 ALDI enjoyed it's best peak period results ever ! ⏲ A reduction in the "average speed to answer" of 34 seconds. ⏲ A reduction in the "average handling time" of 55 seconds. ⬆ At the same time managing an increase in total customer voice contacts of more than 10,000. ⬇ All this combined to deliver a reduction in " cost per contact" greater than 50% vs the previous year. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝘂𝘀 𝗮𝘁 https://lnkd.in/etCDwvUD 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝗺𝗼𝗿𝗲, 𝗼𝗿 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝘂𝘀 𝗵𝗲𝗿𝗲 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝗻𝗲𝗲𝗱𝘀 𝗮𝗻𝗱 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀. #Alwaysonestepahead #strategy #retailpeak #customerexperience

Today, I was able to speak with a group of students within the University of South Carolina College of Hospitality, Retail and Sport Management. It is a wonderful feeling to be able to give back to a college that has supported so much of my career. Professors who truly care about the wellbeing of every student and their contribution to their field. The focus today was once again on networking and the impact of a Global Supply Chain. As once a student in the college, the importance of networking was not only highlighted but put into action by many networking events with industry leaders and alum. A practice that at its core is about relationships. Businesses don’t just increase profit margin by being robots, they are able to increase sales and margins from the building of relationships. From a supply chain/ purchasing perspective, networking is part of the negotiation process. Understanding the culture of a company that you are going to partner with and having a relationship with them that one can trust and build. As a graduate of the University and an alumni board member for HRSM it reiterates the importance of these conversations. Whether you work in a restaurant or work in a manufacturing facility, the foundation of the business improving is based on the relationships internally and externally. As always, a special thanks to cliff arthur Tina Weeks Weaver Kevin Ayres Mike Watson, Ed.D Who’s in your Network?!

🔊Sound On! 🔊 In this video, I'll cover: 1. **Record-Low Retail Vacancy:** Explore the unprecedented lows in retail vacancy rates and what it means for the market. 2. **Strong Retail Sales:** Unpack the robust performance of retail sales, indicating a resilient market. 3. **Growing Interest in Retail CRE:** Discuss the increasing exposure and interest in the retail Commercial Real Estate market. 4. **QSR Trends:** Analyze recent bankruptcies in the QSR sector while highlighting promising developments, including ambitious expansion plans from major players like McDonald's, Starbucks, Domino's, Chipotle, and Yum! Brands. 5. **Popeyes Expansion:** Dive into Popeyes' ambitious goal of opening 800 new locations by 2028 and what it means for the QSR landscape. 6. **Adaptation and Evolution:** Explore how QSR businesses are evolving with technology, leveraging social media, and staying abreast of industry trends to stay competitive. 7. **A preview into an incredible event next Thursday’s February 29th at 1:00 PM Central 2:00 PM Eastern put on by Buildout:** Helen Calvin and I will discuss how top CRE brokers are finding success. Don't miss out on this insightful discussion! Mark your calendars and join me next week on Thursday to gain valuable insights into technology and the brokerage world. Link to register in the comments below! 🔗 See you there! #Retail #QSR #IndustryInsights