After a couple of dedicated years trying to revolutionize the way physical retail works, we've made the tough decision to close our doors.
I won't delve deep into a full post-mortem, but I think it's important to shed light on a few circumstances that led us to this point.
Over the past year, we have devoted ourselves to crafting a technological product that combined advanced algorithms with compact cameras, a perhaps overly ambitious infrastructure designed to handle immense data loads, and a user-friendly front-end for customers. While this was the tech side of our journey, there was another crucial aspect we should've prioritized sooner: engaging with potential customers. By Christmas, it became clear that customer interaction needed more of our focus. By February, we launched our pilot, and though it required tweaks here and there, we were live and running.
We were acutely aware of the challenging economic landscape. We adopted every bootstrap tactic we knew — slashing salaries, curbing spending, and even offering consulting services — all to minimize our expenditure.
While I firmly believe in the power of pivoting for startups, it started to feel like we were avoiding a fundamental truth: maybe we weren't solving a genuine problem, or at least not in a manner that would let us scale.
By summer, we found ourselves at a crossroads, questioning our next steps. While "time off" might be an overstatement, we did step away from the office for a bit, using the time to reflect and reassess. Ultimately, this led us to the decision we're now facing.
The adage often thrown around in start-up circles is "never give up." But I think that sentiment carries with it a degree of survivorship bias. In our case, I genuinely feel we made the right call to cease operations when we did. This decision allowed us to return almost half of the investment to our friends and family who believed in our vision. While it's not the return we all dreamt of, it's a testament to our commitment to act responsibly.
I'd like to extend my profound gratitude to everyone who invested both their time and resources into this venture. Special shout-outs to Vinh Nguyen, Håkon Høgetveit, and Cathrine Ødegaard for their invaluable guidance as key advisors and board members, and to all our investors who stood by us, even though the outcome wasn’t as hoped.
Lastly, a massive thank you to Brede Bjørhovd, Henning Andre Åsgård, Jonas Faizi, Anders Kvalvik Kvernberg, and Erik Lange. Sharing this journey with such an incredible team has been a privilege. If I had to go through all the highs and lows again, I wouldn’t want anyone else by my side❤️
As for the next chapter:
Brede and I have decided to launch a passion project that we have talked about for many years, we are launching a newsletter/blog about investing and finance with our unique touch. We'd be thrilled if you check out our substack at 'thedojigazette' and consider subscribing to our newsletter (link in comment).
Strategic Communications Advisor | Crisis & Litigation | Managing Director at August
1moLove the name!