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Current mood: proud 😊 The Wall Street Journal called Greenlight its favorite debit card for kids and teens, thanks to our robust safety and educational features. See the full review: https://lnkd.in/gKwG4aYA

Why Greenlight’s Debit Card Is Our Favorite for Kids and Teens

Why Greenlight’s Debit Card Is Our Favorite for Kids and Teens

wsj.com

Scott Massey

Telecommunications Consultant at MassMutual

1y

Mr. Sheehan, I just wanted to attempt to make you aware of an issue with your company. Last week on July 5th I called to get a replacement card for my daughter and paid for the expedited shipping and was told I would receive the new card in 2-3 business days because my daughter is leaving for a 2 week trip on Monday 7/17 and was going to need her card. I called back today 7/13 because I never received the replacement card and was told that there is nothing Greenlight can do for me to be able to get her a new card before she leaves. They couldn't even give me the UPS tracking number to prove it was actually shipped. This is very poor customer service that there is no process for Greenlight management to override the automation to get a new card printed and overnighted so that I receive it tomorrow. I hope you see this and take the steps for continuous improvement at Greenlight so that this never happens again.

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Dennis Kemp

Enthusiastic sales representative with a passion for making positive impacts in family's lives.

1y

My kids love their cards - and so do we as parents.

Congratulations Jeffrey‼️

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