GlossGenius’ Post

Today, we're showcasing a visual transformation! 🌟 We've revamped our standalone checkout page with a fresh, visually appealing look. Compare the design from 3 months ago vs. today. Your feedback matters! Please feel free to comment below with your thoughts on the new design. We're keen to hear your insights as we continue refining our craft. Here's to the art of creating visually stunning experiences! 🚀✨ #DesignTransformation #UserFeedback #ZyratechDesign"

Watch for 5 MINUTES, and I promise you will: 1) Interiorize once and for all what customer journey means. 2) Understand how thoughtful design for customer experience can profoundly impact your business. And your life. 3) .. probably also learn a thing or two about choosing the right bike!

At Enliven Designers, we have our customers/clients as our highest priority. #customerserviceweek #ClientJourney #EnlivenDesigners #ClientAppreciation #ExceptionalService #DesignSolutions #Gratitude #CustomerExperience #BuildingRelationships

For organizations asking, ‘how do we put customer experience at the heart of everything we do?’ The answer lies in connecting all these areas at once — driving an experience that prioritizes customer and employee experiences simultaneously — to the benefit of the customer.

Learn about how to test your site redesign in our guest blog from Holly Ingram at REO. Holly goes in to detail on how incremental steps help you isolate changes and accurately measure their impact. Looking at an evidence based process in order to reduce risk - AB Tasty's 5 easy steps include: 🎓Conducting customer research to inform your redeign ⚖️Prioritising areas that need to be focused on 👩🏻✈️Pilot your redesign through prototypes 👯♀️AB Test your redesign to get certainty 📊Evaluate your research to see how the redesign performs Read more below!

Just completed another workshop for a Brand Blueprint! (We're helping a new tourism campaign for North Dakota that I can't wait to share more on in coming weeks.) I love these in-depth workshops because they... 1. Get all the key stakeholders in the same room to internally cast the vision of the brand and get the core team on the same page. No more communication gaps. 2. Remove a lot of effort for the client. We don't need to request "homework" items to be completed before beginning the project... instead we do it together during the workshop and get to ask clarifying questions to develop a deeper understanding. 3. Save a ton of time. There's no need to email questions back-n-forth, wait for "homework" items, or pause to get stakeholder approval. We can just go, go, go by taking care of it all within 2-3 hours together. It might be nerdy but I love figuring out ways (like this) to improve our client experience. What's a simple thing you've done that has greatly improved the customer experience? Would love to hear!

Building self-belief in your brand involves creating a strong, authentic identity, delivering consistent value, and fostering positive customer experiences. Confidence in your brand often stems from a genuine connection with your audience and a commitment to quality and reliability.

I'm excited to introduce the sign-up and sign-in screens for Coffee Talk! ☕ Coffee Talk aims to bring together coffee enthusiasts to engage and connect over their shared passion for coffee. I believe this design will resonate with individuals who appreciate the significance of coffee in their daily lives. #UXDesign #CoffeeLovers #UserExperience #DesignInspiration

Don't Complain If Our 📦 Shipping Is 🐢 Slow, We Warned You 😲 I've come across my fair share of strange UX issues, but this one has me stumped. If you try and buy something on Dagne Dover they force you to acknowledge (i.e. check a disclaimer checkbox) that: "processing, shipping and supply chain delays may affect the shipping and delivery dates of my order" before you can checkout. Wow - I thought the eComm UX 101 handbook was quite explicit not to add unnecessary fields or checkboxes into the checkout as they hurt conversion. So what Dagne Dover are saying (I think) is please buy from us, but we take no responsibility for when your order might arrive. Not exactly a great customer experience. If you persevere to the checkout then a little red text message appears above the shipping methods that says "We are currently experiencing processing and carrier delays of 3-5 business days". To make matters worse, there is no SLA provided for standard shipping. So as a consumer: ➡ I'm made to click a disclaimer that shipping might be slow ➡ There is no information on how long standard shipping takes ➡ I should expect standard shipping to take 3-5 business days longer than usual Gosh - what a mess. I was so intrigued I dug deeper and in their FAQ's there's a lot of excuses about processing and carrier delays during the holidays.... But it's mid January, surely they are not still having issues ? I feel sorry for this merchant, whatever problems they have going on at their warehouse / 3PL and/or with the carrier(s) they use must be hurting sales pretty badly.

🚀🌌 Elevate Your Organization with OST's Experience Research & Design (XRD) Team! 🌌🚀 Discover the groundbreaking insights from InVision's study on the transformative impact of design on business performance. Our XRD Team at OST can lead your organization to new heights by leveraging the celestial power of design. 📊 Ascending to Industry Dominance 🏆 InVision's study has uncovered a pivotal connection between design practices and industry leadership. Those organizations that prioritize design and treat the screen as the center of their success are emerging as true industry dominators. 💰 Guided by Stellar Benefits 💼 Through our XRD Team's expertise, your organization can harness the tremendous benefits of design maturity. Prepare to experience cost savings, revenue growth, and elevated brand visibility and market positioning - all made possible by investing in exceptional design. 📈 A Constellation of Insights 🔍 With data collected from over 2,200 designers worldwide, InVision's study provides a comprehensive constellation of insights. 🌎 Propelling Efficiency and Satisfaction ✨ By collaborating with our XRD Team, your organization can propel efficiency, profitability, and customer satisfaction through strategic design implementation. The study reveals that design-focused companies have seen significant improvements in customer satisfaction and usability. 🔗 Embark on a Galactic Journey 🚀 Embark on a transformative journey with OST's Experience Research & Design (XRD) Team. For more information, please visit: https://lnkd.in/g9nGBtK6 For the full report, visit: https://lnkd.in/gt-mEruy