Hopefully this isn’t an unpopular opinion but there are still too few creatives running #businesses in communications, advertising, and marketing. This is what I mean when I talk about the business of creativity — it’s something I set out to do: to be “a creative” who transitioned to running a business and in doing so, carrying the burden of responsibility for the wellbeing and fulfillment of every person who chooses to work in commercial #creativity; spending their time making art for money (mostly for someone else). P&L management is not for everyone but we desperately need more creatives and strategists to acquire a taste for business operations. Why? Because other leaders underestimate the importance of psychological safety in cultivating the conditions for #creative bravery. Too many bosses are all stick, no carrot. Too many bosses have an enormous blindspot when it comes to what can massively demotivate creative folk and they seem utterly blind to attribution on creative output, and how that translates into commercial outcomes -- and sometimes unable to explain it to their own clients and customers. If you’re a senior creative, request a meeting with the finance person. It will be the best meeting of the week. I promise. Ask them to explain the business of the business — how you make money, what KPIs actually matter to the business, where you lose money; challenge and question the assumptions and the business model itself, even if it’s only so you fully understand what you’re working with. Do not rest until you can explain it to someone else in your life/on your team. I’m not suggesting all my creative friends shouldn’t be thrilled to bits to rise to the level of running a creative department, being an Executive or Chief Creative. But goodchrist we need more creatives to take an interest in taking the C-suite boss jobs so we can create better business environments, better rules, pull different levers, and infuse more human decision-making so creative teams can truly do their best work and make the case for creativity that matters.
Hi, I'm the creative, it's me. Am I doing Taylor Swift right? But for real, thanks for writing about this! It's a whole different world when you start to look under the hood (and have built the car, selling the car, repairing the car...). Maybe it could be like freaky friday and creatives swap with finance managers for a whole week. What hijinks would ensue???? I'll be here all week.
Best thing I ever did was to learn where the money comes from. And where it goes. Makes you a better creative leader, support and protect your people better, and make the work better. Profit will set you free. If you’re a creative, learn the business. Your clients, your people will thank you for it.
This is a great post--- the Finance people will absolutely support this and you'll be building allies among them. Also--- understanding the financial side of things helps the creative teams better understand how the clients think, and how the creative work fits into the overall marketing plans and revenue goals.
Amen. “Cultivating conditions for #creative bravery” is incredibly important and so often dismissed.
I feel heard. This is what I teach my Advertising/PR students at The University of Texas at Austin, Moody College of Communication.
My first thought was Liquid Death.
Yes. This. So much this. 👏
EVP @ Ringer Sciences | AI Analytics and Data Science
1moBeyond creatives, there’s been a broader shift in the workplace. More employees seem to be second guessing the value of becoming the “boss” ie the person who runs things. Covid and remote work seem to have accelerated this. Survey after survey tell us that many employees would rather work remotely even if it means they will forego promotion and career advancement. My own attitude about running the show changed when I attended the funeral of a friend and former colleague, whose career as a senior executive with all the stress that came with it—did their immune system no favors. Your point is valid: creatives need more representation in the C suite. But those who venture there will be making personal sacrifices along the way