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Looking to improve the CX? Focus on your EX. 💡 Here are 5 industry-agnostic basics to manage your #EX as a pro: 1. 🧑🏻💻 #Flexibility: 6 out of 10 employees prefer work flexibility over a salary increase. 2. 🎉#Recognition: This isn't one-size-fits-all. Use versatile solutions for personalized recognition across your organization. PerkUp💜 boosts engagement, retention, and culture, especially in diverse environments. Give it a try! 😉 3. 💪🏼#Culture: Build a strong, positive culture that makes your employees proud to be part of the company. 4. 🤓 #Development:  Ensure every position has a clear purpose and career path. 5. 🔜 #UpToDate:  Human talent management evolves rapidly, and employee expectations are higher than ever. Embrace innovation to retain and attract top talent, significantly impacting your customers #EX spills over to #CX; is it bliss or a miss? It’s up to you! 🙋🏻♀️ #Innovation #Management #CustomerExperience #CX #EmployeeExperience #EX #Corporate #Startups

Do Your Employees Believe in Your Mission? Here's Why It Matters More Than Skills. Jack Welch, former CEO of General Electric, knew a key to success: 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗯𝘂𝘆-𝗶𝗻. He discovered that skilled workers who didn't align with company values were actually a liability. This same principle applies across industries. IBM, built on a foundation of respect, customer service, and excellence, secured over 80% of the global computer market by 1980 through its values. Today's most admired companies (Lexus, Google) all have one thing in common: 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹, 𝘄𝗲𝗹𝗹-𝗱𝗲𝗳𝗶𝗻𝗲𝗱 𝘃𝗮𝗹𝘂𝗲𝘀. These values drive customer loyalty, attract top talent, and boost your bottom-line. The question is, do your employees truly believe in your mission? Here's your call to action: 📌 𝗔𝘂𝗱𝗶𝘁 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗰𝘂𝗹𝘁𝘂𝗿𝗲: Are your values clear, communicated effectively, and actively lived? 📌 𝗜𝗻𝘃𝗲𝘀𝘁 𝗶𝗻 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Help your team understand how their work contributes to the bigger picture. 📌 𝗛𝗶𝗿𝗲 𝗳𝗼𝗿 𝗰𝘂𝗹𝘁𝘂𝗿𝗮𝗹 𝗳𝗶𝘁: Skills can be learned, but passion for your company's mission is invaluable. By prioritizing a values-driven culture, you'll unlock a powerful competitive advantage. P.S. Ready to build a team that truly believes in what you do? DM me 'BUILD' to get started. I'm Ify Abasilim, dedicated to making your business thrive. #OrganizationalCulture #EmployeeEngagement #MissionAlignment #TheLinkedInEdgeChallengeWithInneh

🚀Motivation is essential in human resources because it drives employee behavior and performance. Motivated employees are more likely to be productive, engaged, and satisfied with their jobs. This leads to a number of benefits for the organization, including: Improved productivity: Motivated employees are more likely to put in their best effort and work hard to achieve their goals. This can lead to significant increases in productivity. Reduced absenteeism and turnover: Motivated employees are more likely to be happy and satisfied with their jobs, which can lead to reduced absenteeism and turnover. This can save the organization money and disruption. Increased innovation and creativity: Motivated employees are more likely to think outside the box and come up with new ideas. This can lead to increased innovation and creativity, which can help the organization to stay ahead of the competition. Improved customer service: Motivated employees are more likely to go the extra mile for customers. This can lead to improved customer service and satisfaction. Enhanced employer brand: A motivated workforce can help to enhance the organization's employer brand. This can make it easier to attract and retain top talent. In addition to these benefits, motivated employees are also more likely to be committed to the organization and its goals. This can lead to a more positive and productive work environment for everyone. some specific examples : A sales representative who is motivated by a commission structure is more likely to work hard to close deals. A software engineer who is motivated by the opportunity to work on challenging new projects is more likely to be creative and innovative. A customer service representative who is motivated by the satisfaction of helping customers is more likely to go the extra mile. #motivation #mitalschoolofbusiness

🔧 Have you been facing an issue with high employee churn rates in your teams? 🤔 Don't let it cost you valuable resources and time! Here are some tips to reduce churn: 👥 Foster relationships - Every team needs a sense of belonging to thrive, so make sure you and your team members are actively communicating and building relationships. 🤝 Promote a sense of purpose - Make sure your employees know why their work matters, and how it contributes to team and organizational goals. 🎯 Encourage employee career growth - Invest in professional development for your team members and create clear paths for their career advancement. Try these three tips in your organization to reduce churn and make your teams better! #EmployeeRetention #TeamBuilding #OrganizationalGrowth

With a huge increase in people considering changing jobs, Keith Gait MBA CCXP at the Customer Experience Foundation looks at how employers can help to break the "New Year, New Job" feeling, out today in theHRDIRECTOR magazine #EX #longevity #careers #CXFO #HR #people

🌟 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧'𝐬 𝐆𝐫𝐞𝐚𝐭𝐞𝐬𝐭 𝐀𝐬𝐬𝐞𝐭: 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬 🌟 In today’s fast-paced business world, it’s easy to get caught up in numbers and KPIs. However, the true heartbeat of any organization is its people. Investing in employee well-being and engagement isn't just a nice-to-have—it's a must-have for sustainable success. 𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐚 𝐟𝐞𝐰 𝐫𝐞𝐚𝐬𝐨𝐧𝐬 𝐰𝐡𝐲: 1. Enhanced Productivity: When employees feel valued and supported, their productivity soars. A positive work environment fosters creativity, innovation, and a sense of ownership. 2. Reduced Turnover: Happy employees are loyal employees. By prioritizing their well-being, we can reduce turnover rates, saving both time and resources on recruitment and training. 3. Better Customer Service: Engaged employees are more likely to go the extra mile for customers. Their satisfaction translates into better customer experiences, driving business growth. 4. Fostering Growth: Providing opportunities for professional development and growth shows employees that we are invested in their futures, not just their current roles. 5. Building a Positive Culture: A supportive and inclusive workplace culture attracts top talent and builds a strong company reputation. It’s a win-win for everyone involved. Let's make a commitment to prioritize employees' well-being. After all, the success of an organization is deeply intertwined with the success and satisfaction of its team members. Remember, 𝐡𝐚𝐩𝐩𝐲 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬 𝐥𝐞𝐚𝐝 𝐭𝐨 𝐡𝐚𝐩𝐩𝐲 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐚𝐧𝐝 𝐚 𝐭𝐡𝐫𝐢𝐯𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬. 💼✨ How does your organization prioritize employee well-being? Share your thoughts and experiences in the comments below! 👇 #EmployeeWellbeing #EmployeeEngagement #WorkplaceCulture #Leadership #HumanResources #BusinessSuccess #goswamitales

There is a proven correlation between employees' #trust in their employer and business results: companies that invest in the relationship with their workforce have a 3.3x return and increased resiliance (Great Place To Work US). But what is Trust? From an employee's point of view it is based on these elements: #respect > it includes aspects such as on work/life balance, recognition, authenticity, development, and growth. Respect it is employees' perception of being valued both as professionals and as invidivuals. #fairness > adequate compensation, diversity, and support are key elements that define how much employees feel everyone has equal opportunities to succeed and everyone is set up for success. #Credibility > reliability, transparency, and honesty as key aspects that determine how much employee can trust the management and how much managers are seen as competent andcredible. #pride > job satisfaction, excitment, and sense of achievement in the work and the contribution that everyone's work brings to the final outcome #Comraderie > sense of belonging, ability to connect with peers at both personal and professional levels. All 5 dimensions are equally important in creating a productive and effective workplace, leading to a successful and resilient company. And as we go through times of uncertainty, it is important for everyone, and even more so for #designops practitioners, to reflect on how to create an innovative and effective design team to ensure that competitive business advantage that in today's market can truly become a competitive advantage. To learn more, check out the article by Ted Kitterman below: https://lnkd.in/eXNqggYh (all typos and errors are my own, no AI has been involved in this LoL)

In today's rapidly changing world, employee retention has become more important than ever. Talented individuals are slipping through our fingers, causing organizations to scramble and deal with the costs of turnover. But we cannot ignore this any longer. Picture this: You've poured your heart and soul into building an amazing team, only to see key players flocking towards greener pastures, searching for more meaningful work and a stronger sense of belonging. It's time to take action and put a stop to this. The impact on your organization is immeasurable – decreased productivity, lost knowledge, and a major blow to morale. It's time to foster an environment where purpose thrives and employees feel valued, connected, and inspired. Here's how: 1️⃣ Get clear on your organization's purpose. Share it with your team and weave it into everything you do. Let purpose guide decision-making, and watch as employees align their personal goals with the greater mission. 2️⃣ Create an inclusive, collaborative environment. Encourage open communication, value diverse perspectives, and provide opportunities for growth and development. When employees feel valued and have room to grow, they're more likely to stay committed. 3️⃣ Recognize and reward exceptional contributions. Celebrate wins, big and small, and make sure you acknowledge their impact on achieving the organization's purpose. A little appreciation goes a long way. 4️⃣ Practice active listening and cultivate understanding. Make a conscious effort to truly listen to your employees' needs, concerns, and aspirations without judgment or interruption. Empathy starts with understanding their perspectives and what drives them on a deeper level. When your team feels heard, they'll be more inclined to stay and contribute to your shared purpose. It's time to create a purpose-driven workplace, where employees feel valued, connected, and inspired. You have the power to make a positive impact on your organization and the lives of those who work alongside you. Let's use it wisely and make a difference together. #PurposeDrivenBusiness #PeoplePowered #CompanyCulture #ThePurposeSummit

❌Frontline employees who feel #disconnected from their organization are less likely to stay with the company long-term, leading to higher attrition rates. They may also struggle with productivity, resulting in poorer interactions with customers (or service users) and negatively impacting the business. In this article, we discuss what to prioritize to effectively #connect #frontlineemployees and improve their overall #employeeexperience https://bit.ly/3V2Qo9p ⬅️ #Wyzetalk #comms #communication #employeeengagement #business #success