Gateway Fiber’s Post

Home of the free, because of the brave. Happy 4th of July folks, celebrate well and celebrate safely. 🇺🇸 🎆 As a reminder, our offices in Minnesota and Missouri will be CLOSED July 4th. We will reopen again with normal business hours on July 5th.

It might not seem like much, but this is one of our first reviews EVER from Minnesota! 🤩 We're building an amazing team of stellar people, and reviews like this prove it. #gatewayfiber #minnesota #fiberinternet

We know how to do internet well, and we also know how to have fun! 😸 Last week, our marketing team faced off at the Game Show Battle Room. They tested their skills at games themed after popular shows like Jeopardy, Minute to Win It, and more! 🎉 Congrats again to the Fiesta Felines team for their hard-earned win. 😉

About this weekend... 🤩 We had so much fun with the neighbors at Dardenne Landing and at the Lake St. Louis concert chatting with folks. It was a hot one, but snow cones from Kona Ice St. Charles County made it all worth it. 🍧 #gatewayfiber #dardenneprairie #lakestlouis #events #fiberinternet

We have plenty of happy business customers, like the Thai Kitchen Wentzville. Fiber keeps small businesses like theirs up and running, but cybersecurity measures keep them safe, and thriving. What security measures is your business taking? If the answer is none, get some ideas on what you can do as a small business owner to enhance your cybersecurity here: https://bit.ly/3L1vUsL #gatewayfiber #cybersecurity #smallbusiness #smallbizcybersecurity

Today was a special day. ✂️ Scroll to see the before, the after, and the after-after. 😉 Randy, our Inside Plant Manager in Missouri, has been growing his luscious locks for the last two years to donate to Wigs for Kids. Over the last month, we've been collecting donations from our team for Wigs for Kids. At their nonprofit, 100% of the proceeds go directly towards creating a custom wig for a child battling cancer. Not only did we surpass our $1,000 goal, but with a match from Gateway Fiber, we're able to donate $2,600 AND all of the hair to make a wig. 👏 😮 As an incentive to donate, five random contributors from the company were selected to chop off one of Randy's braids at our monthly get-together. Thank you to EVERYONE who participated, and an even bigger thank you to Randy for donating his hair to such a wonderful cause!

Our Minnesota crew is reppin' one of our favorite Minnesota-born and-raised brands, UNRL. Who said we couldn't be stylish while we work? 😉

⏰ Average wait time to talk to someone from your cable internet provider: Hours. If you even get a real person. ⏰ Average wait time to talk to a REAL person at Gateway Fiber: Between 28 and 45 seconds. No, that's not an exaggeration. Those are our actual statistics. Real support, from real people, always. #gatewayfiber #fiberinternet #customerservice

We've got QUITE the crew to welcome onboard this month! 🤩 Say hello to Tiffany and Jackson, our new Customer Service Representatives, Pattie, our Quality Analyst, Kaitlyn, our Order Management Representative, Hannah, one of our Schedulers, Lauren, our Workforce Management Coordinator in Minnesota, and Dustin, our Drop Coordinator. These seven new friendly faces have joined our customer service team to help YOU! We're confident they will do amazing work on this team. 🙌