A new and improved Foot Locker debuted at a New Jersey mall on Wednesday as the #sneaker #retailer looks to reverse a sales slump, keep brand partners loyal and win back Wall Street’s confidence by revamping the footprint for its all-important stores. The new concept Foot Locker bills as its “store of the future” turns the retailer’s tired #mall format on its head through a streamlined layout that’s more immersive than the typical format, which tends to be two walls of shoes with a middle section used for trying on sneakers. The new format also includes a “drop zone” that shows off new sneaker releases, a communal try-on area, elevated brand product displays and a “sneaker hub” for customized options like specialized lacing. Even the Striper uniform, the iconic black and white striped outfit worn by Foot Locker’s store associates, is getting a refresh, Frank Bracken, Foot Locker’s chief commercial officer, told CNBC in an interview. As the retailer draws about 80% of its revenue from its more than 2,500 physical locations, CEO Mary Dillon has focused on revitalizing Foot Locker’s store footprint since she took over in September 2022. She’s working to build new, off-mall locations, close underperforming stores and refresh existing locations. Dillon and her team are betting that the new store designs will bring in customers who are shopping outside of malls and give sneakerheads a reason to come to its shops rather than go directly to a brand’s website or store. Will Foot Locker be able to turn things around? How will the new store design land with the public and brand partners? Read more at the link below and tell me what you think in the comments! https://lnkd.in/dESwpgzH
So appreciative of your coverage, Gabrielle Fonrouge! We’re thrilled to unveil this new concept and transform our customer journey to propel Foot Locker forward for the next 50 years of growth!
Thank you for sharing our story so eloquently, Gabrielle Fonrouge! It was such a pleasure working with you, as always.
This reminds me of the intense retail competition years back between Target, K-Mart, and Walmart. Consumers could not figure out why to shop at one retailer over the other while their appearance appeared subpar and equivalent to one other and had similar prices points with products. Target decided to invest millions-billions on store redesign and more of a captivating look to the consumer to differentiate itself from the competition. Then we saw Walmart follow this same concept. As they say, competition yields innovation!! Thanks for sharing Gabrielle Fonrouge!!
They just need to cheapen their middleman positioning so the prices are more fair
My biggest issue with Foot Locker has always been the service, never the design. Staff always seem barely interested in helping shoppers.
overpriced
Love this. Go Dana!
Chief Commercial Officer at Foot Locker Inc. P&L, Digital Transformation, Consumer Development, E-commerce, Digital Marketing, Data & Insights, Innovation, M&A, Change Management.
3moThank you Gabrielle Fonrouge for highlighting our Foot Locker Lace Up progress and shining a light on our ‘store of the future’. I enjoyed our discussion and look forward to sharing updates as we continue our journey!