Foundation for Amazon Sustainability’s Post

“Before, we had to travel to the city of Manacapuru to schedule an appointment for our family. To get there, it takes a three and a half hour journey, with a simple appointment. With the telehealth system, everything has become much better, it has made this process much easier, as we no longer need to travel all that distance.” This is the story of Marizangela Damasceno Sales, 31 years old, resident of the Betel community, located in the Piranha Sustainable Development Reserve (RDS), in the rural area of Manacapuru. She is one of hundreds of users benefiting from the telehealth project, carried out by FAS, in partnership with the Ambassade de France au Brésil, which brings telehealth services to riverside communities in the state. Until June this year, there were 255 medical, psychological and nursing tele-consultations, in addition to 242 tele-orientations carried out through connectivity points installed in the communities of Betel, in the RDS of Piranha, and Nossa Senhora do Perpétuo Socorro and Terra Preta, both in the RDS of Rio Negro. In addition to teleservices for community members, the project also promotes the qualification of Community Health Agents who work in the region. In total, there were 61 web lectures aimed at these professionals. “The telehealth system came to improve the population, especially with nursing care, as the community does not have a health center. As a professional, I also learned more. Since receiving support from FAS, I have met incredible nurses and psychologists. Telehealth is extremely important for the community, I am very grateful”, says Community Health Agent, Erotildes de Couto Braga, who works in the Bethel community. Telehealth care takes place at connectivity points installed by the FAS and the French Embassy within the communities. Each point has its own photovoltaic energy generation and high-speed satellite internet in remote locations. The telehealth project promotes expanded access to healthcare, transmission of medical data and virtual consultations for traditional populations in the Amazon, in addition to ongoing education for healthcare professionals. Currently, the project offers teleconsultations in psychology and nursing. To do this, it has the support of Community Health Agents, who actively search within the communities. Residents' demands are passed on to the telehealth team, which welcomes and triages the patient. The user is referred to teleservice with a healthcare professional. Photo: Rodolfo Pongelupe

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