Faizan Ahmed Hashmi’s Post

If you are starting or growing your audience / product Keep trying to solve your customers problem (be careful if you are building SaaS, you need to prioritise- most asked vs what gives best retention for you) When you find patterns - Automate those processes / build feature and release You can start any day on any product, but keep listening to your customer and let the data speak There is a good chance that your initially assumptions may be wrong but can still end up in good direction by getting more real time feedback It’s a slow and longprocess, but keep at it. #saas #growth #customerdiscovery

Raaft.io helps SaaS businesses reduce churn with 3 strategies 👇 1️⃣ Before Cancellation —> Identifying users likely to cancel 2️⃣ During Cancellation —> Retaining users at the moment of cancellation 3️⃣ After Cancellation —> Understanding user churn with deep churn analytics On average SaaS companies save 20% of users from churning. #saas #churn #cancellationflow

The Hero Customer Journey (HCJ) and the Bow Tie Model both are go-to-market (GTM) frameworks for a recurring business like SaaS. However, they are based on different perspectives. The Bow Tie model is company centric, focusing on the company’s actions to acquire and expand customers, while the HCJ is customer centric, focusing on the needs and aspirations of the champion persona. Read more on how these two models work together to advance your company's GTM framework.

I've been executing ABM for a while, and I just found a new idea for SaaS Check out places like Product Hunt, G2, and more. 1️⃣ Look at the lowest-rated reviews. 2️⃣ Read them – get the problem they are facing currently 3️⃣ Can you fix those issues? Understand what users want = Offer a better solution! Learn from reviews, and make your product stand out! 🚀💼 #SaaS #GrowthHack #biztips

Are you looking to build a successful SaaS product? Here are 7 steps to get you started: 1. Validate the problem by talking to potential customers and getting their feedback. Use tools like Product Hunt to validate demand. Remember, a successful SaaS product starts with identifying and solving a real problem. #SaaS #ProductDevelopment #StartupTips

You’ve all had customers who loved you, and loved your product, and yet still unexpectedly canceled. Maybe too many? Why is that? Surprise churn exists because it's actually pretty hard to get customers to realize value, and it's important to understand why that is. #customerexperience #customersuccess #saas

Simple = Appealing I love simple ideas. And who doesn't? Our brains are always looking for shortcuts. We want to understand things at a glance without thinking too much about it. Maybe SaaS founders and developers will disagree with me. Because I know they're proud of the complexity of their product. But the prospects couldn't care less. They want to understand in one sentence what benefit they get from using it. What their life will be like with the solution the product provides. Make it simple! It’s all about the message. And the perfect message is the sweet spot between: Market ⟲↺ Product Make the complex simple to understand. That’s where you’ll meet your prospects. #Productmarketing #SaaS #Valueproposition

#customersuccess in most #SaaS companies maps out the #customerjourney using the LAER model (Land, Adopt, Expand, Renew). Ok, cool, but... How many customers tell you they want to be "landed" or "expanded" on? Sounds pretty uncomfortable if you ask me. Start your customer journey map from your customer's point of view, and validate it with them. That way, you'll be tracking to *their* goals. When you have that understanding and alignment, you'll be able to deliver more value, making the expansion and renewal much more likely.

Are you ready to unlock the secret to product success? The key lies in new user retention! Retaining your users effectively is crucial to making the most out of the resources spent on their acquisition. Our guide explores strategies for improving this key metric and keeping your SaaS users engaged and satisfied. #SaaS #userretention #userengagement #usersatisfaction

Confidence is key when it comes to presenting my SaaS product with conviction and pride. I believe in the value and innovation that my product offers, and I'm committed to delivering exceptional service and building strong relationships with my customers. With each new presentation, I'm one step closer to achieving my goals and making a positive impact in the world. #Confidence #SaaSproduct #ExceptionalService #StrongRelationships #PositiveImpact #SaaS #SaaSMint