Experts of Experience’s Post

No matter your industry, you should be wary of #NPS. It might look “good” but what truly matters is if your customers give you permission to grow. I loved this insight from Karen Wood-Maris, VP of Revenue Operations and CX at SoftBank Robotics America. In this week’s episode of Experts of Experience, we dive into the transformative power of robotics and automation on customer experience and the critical role of revenue operations in driving customer success. If you're curious to learn more about the role of robots and AI, this episode is for you! Key Takeaways: 🤖 The impact of robotics and automation on enhancing customer experience 💼 How revenue operations and customer success work in tandem 📊 Using data to drive growth and customer satisfaction 🧠 AI's role in revolutionizing data processing and customer interactions 🔧 The potential of robotics to elevate human roles, making them more meaningful 📈 The importance of health metrics in tracking and improving customer success And so many more valuable insights on how technology and human touch can work together to create exceptional customer experiences! Links in comments 🎧 #CustomerExperience #Robotics #RevenueOperations #DataDriven #AI #CustomerSuccess #Podcast

In today's rapidly evolving tech landscape, measuring the ROI of Intelligent Automation is crucial. 📈 Here are some key ways to evaluate the impact: 1️⃣ Cost Savings: Reduced operational costs through automation. 2️⃣ Efficiency Gains: Faster processes and improved productivity. 3️⃣ Accuracy: Fewer errors and higher quality outcomes. 4️⃣ Scalability: Seamless expansion without proportional cost increase. 5️⃣ Customer Satisfaction: Enhanced user experience and faster service delivery. Curious to dive deeper? Click the link to explore these methods in detail and discover how Intelligent Automation can transform your business! 🌟 https://lnkd.in/gteq2bY8 #IntelligentAutomation #Centelli #UiPath #ROI #Automation #TechInnovation #BusinessGrowth #Efficiency #CostSavings #Scalability #CustomerSatisfaction #DigitalTransformation #ProcessOptimization #FutureOfWork #Innovation #AI #MachineLearning #TechTrends #Robotics #EnterpriseTech #Productivity #TechSolutions #AutomationROI

𝐀𝐈 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 in client operations transforms efficiency by streamlining workflows, ensuring accuracy through advanced analytics, and scaling capabilities to meet growing demands, ultimately driving enhanced client satisfaction and operational cost savings. #AI #ArtificialIntelligence #MachineLearning #DeepLearning #DataScience #AIForGood #AIethics #AIinBusiness #Automation #TechTrends #Robotics #AIDevelopment #AIApplications #NaturalLanguageProcessing #ComputerVision

This integration of AI, AR, and robotics in retail is mind-blowing! It's like stepping into the future while shopping. The personalized assistance, virtual try-on experiences, and automated tasks are reshaping the entire retail landscape. It's not just about convenience. It's about creating memorable and efficient shopping experiences that leave customers in awe. This innovation is redefining how we interact with brands and products, setting a new standard for retail excellence. #ai #ar #robots #retailtech #futureofretail #aichatbots #virtualtryon #inventorymanagement #customersatisfaction. Tavishi Jain

Get ready for a major shift in the local moving services industry in the next decade! 📦🚀 Technological advancements like AI and robotics are set to automate packing and moving processes, increasing efficiency and reducing costs. 🤖💡 Not only will this speed up the moving process, but it will also create a more personalized and seamless service, boosting customer satisfaction. 🚚💨 In short, we're about to witness a revolution in operations and a redefinition of customer experience in the moving services industry. 🌐🔄 #MovingIndustry #TechAdvancements #AI #Robotics #Innovation #CustomerExperience #Efficiency #Revolution #FutureOfMoving

In today's retail landscape, the integration of AI, AR, and robotics is transforming the shopping experience. AI-powered chatbots provide personalized assistance, while AR enhances virtual try-on experiences. Robotics automate tasks like inventory management and order fulfillment, streamlining operations. Together, these technologies optimize efficiency, reduce costs, and elevate customer satisfaction, ushering in a new era of retail innovation. From virtual shopping assistants to automated warehouses, the future of retail is marked by seamless integration of AI, AR, and robotics, revolutionizing how consumers interact with brands and products. #ai #ar #robots #retailtech #futureofretail #aichatbots #virtualtryon #inventorymanagement #customersatisfaction

🤖 As highly advanced humanoid robots, just like Aura (stationed at #sphere in #LasVegas) seamlessly integrate into various service tasks, their efficiency and precision revolutionize industries. However, despite their unparalleled technical capabilities, Aura struggles to bridge the emotional gap with customers, missing the nuanced connections humans naturally create (see video). This limitation becomes apparent as customers seek not only streamlined services but also genuine emotional interactions. The challenge lies in enhancing these robots to understand and respond to human emotions, ensuring a holistic and fulfilling customer experience. Striking the balance between technical proficiency and emotional intelligence becomes a key frontier in the quest for the ultimate customer service. What are you thoughts on how Robots like Aura will be able to take over end-to-end customer management in the future and create lasting and unforgettable customer experiences? #Aura #robot #ai #cx

Confused about finding out customers' favorite products? Use this tool! AI for Customer Profiling from Widya Robotics can detect customer habits such as expression, age, gender and others practically and efficiently. So companies can easily find out which products customers like most without having to bother analyzing the customers who come one by one. Get AI for Customer Profiling now by contacting us via the contact listed in the bio link! #aicustomerprofiling #artificialintelligence #realtime #retail #mall #customers #visionintelligence #customerbehavior #supermarkets

Industries using chatbots aids in lowering support costs, increasing conversion rates, boosting customer loyalty, accelerating sales cycles and generating more leads. We’ve seen a lot of different industries using chatbots for different use-cases. So we’ve decided to identify the Top Five industrial adopters of chatbots applications. And use-cases of companies that use chatbots. There are also customized chatbots for different industries. . . . . . . . . . #AIChatbot #Chatbot #ArtificialIntelligence #MachineLearning #VirtualAssistant #Automation #AIautomation #ConversationalAI #CustomerExperience #DigitalTransformation #SmartTechnology #TechAgency #AIAgency #Innovation #Robotics #TechTrends #DeepLearning #BusinessAutomation #FutureTech

In this video, I demonstrate how you can harness the power of RPA to automate your business processes. 🚀 From data entry to report generation, this revolutionary technology can streamline your workflows and boost productivity like never before! 📈 The video showcases the incredible power of Robotic Process Automation (RPA) in automating the KRA PIN validation process, saving time and ensuring accuracy! 🤖💼 #KRA #RPA #Automation #PowerAutomate #BusinessProcess #ProductivityBoost #DigitalTransformation #MicrosoftPowerAutomate #Efficiency #AI #Robotics #LinkedInLearning