Expedia Group’s Post

My dog really wants to go play. I hate having to tell her no, but she doesn’t understand that it’s work time. For a limited time only: Drop me a referral of a PR company that specializes in #hotels or #hospitality, or a PR firm you’ve used in the past, and you can give a dog like Cece the play time she deserves. #hospitalitymarketing #hotelmarketing #publicrelations #hotels #hotelnews #marketing

Introducing EVOLVE by Gathercraft “Design is not just what it looks like and feels like. Design is how it works.” ~ Steve Jobs Super excited for this new collaboration that allows us to solve a common problem for outdoor hospitality! For too long, the Outdoor Hospitality industry has taken a 'let's just give them something to sit on' approach to outdoor living spaces. Poor quality furniture bought cheaply doesn't reflect all you've done to provide a great guest experience! That's why we have aligned with Gathercraft, a premier provider of Outdoor Furniture, in the EVOLVE catalog of products. We believe the outdoor living spaces at your property deserve thoughtful treatment - and we can do this MUCH more affordably than you would imagine. Before you default to some of the typical online retailers, let's talk! https://lnkd.in/gPTpXBz7 https://lnkd.in/gbJuJgpc #rvresorts #outdoorhospitality #guestexperience #outdoorfurniture #outdoorliving #evolvelodging Randy Hendrickson Charlie Boyne Michelle OliverNiki Benedict

🌟 Elevating the VIP Experience 🌟 Excited to share some essential tips to create an unforgettable experience for VIP guests. Here's how to make them feel truly special during their stay: 1️⃣ Personalized Welcome: Start their visit with a warm, personalized welcome note that showcases their importance. 2️⃣ Dedicated Concierge: Provide VIPs with a dedicated concierge or staff member, ensuring prompt and personalized attention. 3️⃣ Exclusive Amenities: Spoil them with exclusive amenities, from customized welcome baskets to access to special facilities. 4️⃣ Preferred Room Features: Tailor their stay by accommodating preferences, whether it's room location, bedding, or additional amenities. 5️⃣ Seamless Check-in/Check-out: Streamline processes for a hassle-free experience, respecting their time and ensuring efficiency. 6️⃣ Digital Personalization: Take the extra step by researching their professional interests on LinkedIn or personal hobbies on platforms like Facebook. Incorporate these insights for a more tailored experience. 7️⃣ Pet-Friendly Personalization: If they're bringing pets, integrate this information into your Property Management System (PMS) like Opera or Guesty. Greet their furry friends by name, ensuring a warm welcome for the entire family. #Hospitality #CustomerExperience #VIPService #LuxuryTravel #hotelmanagement

If you find yourself struggling with what content to capture while you’re traveling, we have one easy tip for you: think of your customer’s journey. Put yourself in their shoes (literally) and capture what an experience booked with you looks like. And we’re not just talking about the obvious moments (lobby scapes, hotel key opening room door, a suite tour, etc)… Make sure to capture the little moments that make a stay memorable: ✨ Sipping coffee watching the first sunrise ✨ Savoring your favorite room service order ✨ Slipping into those comfy hotel slippers and plush robe That’s how you truly capture the essence of UGC-style content and tell a story authentically. #ImJustACreative

I'm Just A Creative is back and ready to hit the ground running. One of the most common questions I get about my life as a hospitality social media content creator is: "How do you come up with so much content?" Well, let me tell you, there's a lot that goes into what I like to call my secret content sauce. The not-so-secret ingredient? My extensive life and career experience in this industry. But we can dive deeper into that later. Beyond experience, my number one tip is to always think about your customer's journey. Put yourself in their shoes—literally—and you'll discover the small, memorable moments that make a stay unforgettable. Travel agents and hospitality professionals are experts in understanding what their customers want and seek. Use that knowledge to your advantage when creating content. Stay tuned for more insights and tips over on I'm Just A Creative

How do you create authentic content that resonates with travelers? The secret (that isn't so much of a secret) lies in putting yourself in the customer's shoes. Think about what the guest journey look like — and capture that. Think beyond the lobby-scapes and arrival. Instead, focus on the personalized touches and little moments that make an experience memorable. The first sip of hot coffee from your suite balcony. Your favorite room service order. Slipping into a plush robe and comfy hotel slippers. Using the light dimmer to set the mood in your room. UGC-style content doesn't have to be complicated. #contentcreation #socialmediatips #hospitality #travelandtourism #socialmediamarketing #customerjourney #contenttips

😁 Getting the Most Out of Your Hotel Film and Video Production!  🏖 No matter the season, strategic planning can maximise your video production efforts. With just a dash of foresight, you can create captivating video shorts that showcase your hotel's special events throughout the year.  🏞 Who says you can't film Christmas magic in the heart of summer?  Imagine capturing the festive spirit early, so your audience can feel the excitement before the holiday season even arrives! Yes we've filmed Christmas in the middle of summer many times! 💯 Ignite romance by setting up a dreamy Valentine's scene. Don't wait for February, add it to your shot list! Even if your video production is in November. ✔ And don't forget capturing setups to promote Mother's Day and Thanksgiving! You can create touching videos that celebrate these special occasions well ahead of time. 🍤 Collaborate with your talented chefs to unveil sneak peeks of the upcoming seasonal menus. Whet your viewers' appetites by giving them a tantalising taste of the culinary delights that await them on their next visit. 🎦 Lights, camera, engagement! By planning ahead and capturing the essence of each event, your hotel's video productions will become cost effective treasures that draw guests in, no matter the time of year. #HotelHospitality #VideoProductionMagic #StrategicStorytelling #YearRoundEngagement /watch?v=GViV5giRrdw

Have you contemplated the power of local culture in augmenting your hotel's visual narrative? By infusing the core elements of your locale into your imagery, we provide guests with an authentic sense of place. This effectively integrates your hotel into the destination's grand narrative. Which elements of the local milieu do you believe strike a chord with guests? Let's engage in a dialogue to inspire one another and elevate our craft. #VisualStorytelling #HotelMarketing #LocalCulture

If you offer a great breakfast, make it obvious! I've stayed at so many hotels who offer a brilliant breakfast but a lot of the time it comes as a pleasant surprise rather than a reason to book. Whether you're on a work trip or a holiday, breakfast sets the tone for your day so we're all more likely to choose somewhere with a great offering, aren't we? Here's what to do: 👉 Put the menu on your website and make it easy to find 👉 Let people know the times it's served 👉 Take great photos and rave about it on your social media channels Make it obvious! #foodphotographer #foodphotography #hotelmarketing

“I consider it a living brand. It’s something that I’m always growing and we’re always evolving.” Prisciall Sharun gets the power of community, not just for a town, but for her brand too. Always drawn to accommodations reflecting local spirit, she dreamt of her own hotel. Enter Crash Hotel - a lively boutique spot, offering guests a unique experience. Discover how their brand community flourishes alongside Squamish's in the full video: https://loom.ly/jIG6azw Grow Your Brand, Not a Marketplace. 🌲 #growyourbrandnotamarketplace #yourbrand #brandgrowth #shareyourstory #growyourbrand