EverCommerce’s Post

🌟 Embracing Excellence: The Core Values of Rock Commerce 🚀 At Rock Commerce, our values are more than just words on a page—they're the guiding principles that drive everything we do. As a leading player in the e-commerce space, we're committed to excellence in every aspect of our business. 🔍 Customer-Centricity: We put our customers at the heart of everything we do. By understanding their needs and exceeding their expectations, we build lasting relationships and drive customer loyalty. 🌐 Innovation: In a rapidly evolving digital landscape, innovation is key to staying ahead of the curve. We embrace creativity and out-of-the-box thinking to develop cutting-edge solutions that redefine the e-commerce experience. 💼 Integrity: Trust is the foundation of any successful business. We operate with honesty, transparency, and integrity in all our interactions, both internally and externally. 🤝 Collaboration: We believe in the power of teamwork. By fostering a culture of collaboration and inclusivity, we leverage the diverse talents and perspectives of our team members to achieve collective success. 🌱 Continuous Improvement: Complacency is not in our vocabulary. We are committed to ongoing learning and development, constantly seeking ways to evolve and improve as individuals and as an organization. These values are not just aspirational—they're ingrained in the fabric of our company culture, guiding our decisions and actions every day. Join us in our mission to transform the world of e-commerce one innovative idea at a time. #RockCommerce #CompanyValues #EcommerceExcellence

You’re cordially invited to #byrddayconnect2024 💌 This year, to celebrate our 8th anniversary, we have decided to host a special online event where we aim to bring the e-commerce community together as we unveil exciting milestones, give you a glimpse of the future, and present the services and solutions that have helped our customers reach their goals and growth ambitions. Will you be celebrating with us? As we celebrate these achievements, it's important to recognize that every e-commerce business has unique needs. At byrd, we understand the distinct challenges and opportunities that each merchant faces. That’s why we offer tailor-made solutions and efficient, scalable fulfillment services designed to help your business thrive and adapt as it grows, ensuring you can achieve your full potential. So save the date: 📅 15th of July 2024 (Monday) 🕓 16:00 CEST 💻 Online (in English) Click on the link in the comments to learn more and secure your spot today 🔗🚀 #byrdday #getbyrd #ecommerce #fulfillment #logistics #byrd #anniversary #byrdday2024

At BoxC, our core isn't just logistics—it's the pioneering values that reshape global e-commerce. 💫 We empower with transparency, ditching hidden fees for clear choices. ✨ We seek simplicity, turning the complex into the straightforward, without losing depth. 🌟 We fight friction, smoothing out the bumps in global logistics. 💪 We champion creativity, seeing opportunity in every challenge. 🎖 These principles fuel our journey towards redefining e-commerce logistics, offering not just shipping, but a path to global growth and opportunity. 🌐✈️ https://boxc.com/ #BoxC #Empowerment #Simplicity #Innovation

Recently I was asked "What makes you feel happy?" and without thinking too much I responded, "Helping people". I know my business and career had to be along the lines of giving support in some sort of way and virtual assistance provided that opportunity. It's not just a title or industry some will say, it's a fulfillment and passion. I believe every customer deserves to be treated with utmost respect and care and feel valued and appreciated. With this being said e-commerce business owners are always busy 9 times out of 10 and don't have the time to fill that gap in their business. With pride, dedication, and resilience, I work behind the scenes to serve and protect these businesses, knowing that impactful work doesn't always require being in the spotlight. There is a lot that goes on behind the scenes of every business and I want to make that aspect much easier for the E-commerce family. Connect with us and experience "solutions with a vision & service with a smile". #sammysvirtualservices #virtualassistantbusiness #ecommercebusinesses #businesssupport

𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐓𝐞𝐚𝐦𝐰𝐨𝐫𝐤 𝐢𝐧 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 In e-commerce, just like in any thriving industry, the teamwork within a group can really push a business to new heights. When team members work well together, sharing their different skills and ideas, they create a strong force that drives success. 𝐆𝐨𝐨𝐝 𝐭𝐞𝐚𝐦𝐰𝐨𝐫𝐤 𝐥𝐞𝐚𝐝𝐬 𝐭𝐨: 1. 𝑴𝒐𝒓𝒆 𝑪𝒓𝒆𝒂𝒕𝒊𝒗𝒊𝒕𝒚: Different ideas and approaches lead to new and better ways of doing things. 2. 𝑩𝒆𝒕𝒕𝒆𝒓 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚: Clear communication and defined roles make work faster and smoother. 3. 𝑺𝒕𝒓𝒐𝒏𝒈𝒆𝒓 𝑷𝒓𝒐𝒃𝒍𝒆𝒎-𝑺𝒐𝒍𝒗𝒊𝒏𝒈: Working together results in better solutions to problems. 4. 𝑯𝒊𝒈𝒉𝒆𝒓 𝑴𝒐𝒓𝒂𝒍𝒆: A supportive team environment makes everyone more motivated and happy. In the busy world of e-commerce, great teamwork can be the key to not just getting by, but truly thriving. So, let's work together! #teamwork #genratives #ecommerce #joinhands #success #collaboration #efficiency #problemsolving #workenvironment #skillsandideas #techexperts

Next up in our Meet the Team series is Natalie Cumberlidge (Cumberlidge Natalie), Head of Customer Service: 𝗪𝗵𝗮𝘁’𝘀 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝘁𝗵𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝗿𝗼𝗹𝗲? “I’m responsible for all customer contact across voice, email, digital, social media… which means I never get bored! I love that this role combines my passions of developing people and delivering great service.” 𝗪𝗵𝘆 𝗱𝗶𝗱 𝘆𝗼𝘂 𝗷𝗼𝗶𝗻 𝗗𝗛𝗟 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗨𝗞? “Previously I worked in manufacturing, managing multi-lingual customer service teams in different countries. This was an amazing opportunity to travel and gain experience working across so many different cultures and diverse teams, meeting lots of incredible people along the way. When my children came along it was tricky to keep up with the travelling, I wanted a role that was equally as challenging and interesting. So I came to DHL!” 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺’𝘀 𝗯𝗶𝗴 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀? “We won the 2024 Feefo Gold Trusted Service Award, which is massive. We also have a Customer Service Excellence accreditation from the Cabinet Office, which is independently audited and we’ve held for the last 7 years.” 𝗧𝗲𝗹𝗹 𝗺𝗲 𝗮𝗯𝗼𝘂𝘁 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝘆𝗼𝘂’𝘃𝗲 𝗱𝗼𝗻𝗲 𝗶𝗻-𝗿𝗼𝗹𝗲 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂’𝗿𝗲 𝗿𝗲𝗮𝗹𝗹𝘆 𝗽𝗿𝗼𝘂𝗱 𝗼𝗳. “During COVID, when no-one could travel, our Send website became one of the only ways people could get important things to their loved ones – like family heirlooms or handmade gifts. If things went wrong, our team would reunite people with those one-of-a-kind items that are really important to them. It was a very intense time, but it was nice being able to help them and make a difference.” 𝗛𝗼𝘄 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂𝗿 𝗯𝗼𝘀𝘀 𝗱𝗲𝘀𝗰𝗿𝗶𝗯𝗲 𝘆𝗼𝘂? “I’m always positive about change and challenges; and I’m a safe pair of hands!” 𝗪𝗵𝗮𝘁 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗰𝗵𝗮𝗻𝗴𝗲𝘀 𝗱𝗼 𝘆𝗼𝘂 𝘁𝗵𝗶𝗻𝗸 𝘄𝗶𝗹𝗹 𝗵𝗮𝘃𝗲 𝘁𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝗶𝗺𝗽𝗮𝗰𝘁? “Customer expectations are the highest they’ve ever been. Everyone wants more and they want it now! Digitalisation and utilising the latest tech like AI is a real opportunity for us so that we can work smarter.” 𝗪𝗵𝗮𝘁’𝘀 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂’𝘃𝗲 𝗮𝗹𝘄𝗮𝘆𝘀 𝘄𝗮𝗻𝘁𝗲𝗱 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻? “To reverse park! That’s my New Year’s resolution… every year! #DHLeCommerceUK #DHL #ecommerce #CustomerService #MeetTheTeam

Today is it already exactly one month ago that the World Mail & Express Americas Conference started. #wmxamericas was a well-attended and organized event and it was great to see so many friends and colleagues there and discussing the future of our industry. It was also a huge honor to moderate the opening session. Being a consultant, and not anymore, a Postmaster, gives me the opportunity of being exposed, and involved, to a diverse set of industries. This gives me a much broader view and input when it comes to future outlook. During the opening session Brody Buhler from Escher Group gave an interesting presentation about “Rebooting perspectives and digital transformation”   After the conference Brody shared his presentation with me and 2 slides attracted my attention, See the picture. First a quote from Peter Drucker “The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” Second a slide what the Postal operators think have the greatest impact on Post in the near future? A whopping 84% said e-commerce. Those 2 slides kept my attention because no doubt e-commerce will be an important subject but to me it's not that obvious e-commerce has the greatest impact. Coming out of the pandemic it was obvious that e-commerce and digital transformation where the dominant factors to focus on, but to quote Peter Drucker “Is that yesterday’s logic? The most important driver, by far, with the greatest future impact will be Technology innovation including A.I. Sadly this only scores a 20% or 6th place in Brody’s presentation. A.I. will be the catalyst for growth. It will, as is often mentioned, increase operational efficiency but also it will give you a tremendous Data Insight (Forecast, consumer behavior patterns, trends and disruptions, predictive behavior) all leading to a much more informed decision-making process. For a sustainable future and tech adoption you need to Hire new talent and even more important develop your current staff in order to truly embrace it. People and A.I. eventually will work together. Other focuses should be on building, as I call it, “smart partnerships. These are uncertain times and strong “smart” Partnerships will provide much needed support and resources allowing you to be ultra-flexible to adapt to a changing market or environment. To end specifically for the Postal industry, I think your relationship and cooperation with your regulator should be in the top 3 of greatest impact, I don’t see that on the slide at all. A continues dialogue and mutual understanding is the way forward. For example, eventual the regulator has to develop together with the Postal operator a USO which makes sense and is workable. Maybe less regulation in that field but as stated above in the field of A.I. and data protection there might be an opportunity to regulate. As always contact me for any advisory, future outlook and presentations. #postalservice #consulting #logistics #upu #freight #curacao

From local to global 🌍✈️ E-commerce knows no bounds, connecting products with customers worldwide. Embrace diversity, elevate brand recognition, and embark on an international business adventure. 🚀🌐 . . . #GlobalECommerce #WorldwideCommerceWonders #GlobalConnections #ElevateYourBrand #ECommerceExpansion #DiverseCustomerReach

At Glass, we believe in directing government procurement dollars where they matter most. For this reason, our government e-commerce platform, G-Commerce, is dedicated to supporting small and minority-owned businesses, helping Women-Owned, Veteran-Owned, Hispanic American-Owned, and Black-Owned businesses sell to the largest buyers in the world, and thrive. We would like to highlight some of our Government Suppliers – Clover Imaging Group is a small business that pioneers sustainable innovation in the imaging industry. TinyPilot, a disadvantaged small business revolutionizing remote management with its plug 'n play KVM over IP devices. Lastly, AlphaPointe, a renowned not-for-profit organization dedicated to empowering individuals who are blind or visually impaired. By empowering these suppliers to sell to government agencies through G-Commerce, our government marketplace, we’re not just streamlining procurement for government buyers to easily discover them —we’re producing real change, fostering inclusivity, and ensuring that government spending supports our dynamic and diverse economic fabric. Join us in building more inclusive and efficient procurement processes, unveiling opportunities for all. Discover the benefits of partnering with G-Commerce and showcasing your products to government buyers all across the United States Visit www.gcommerce.glass to learn more and become a partner in our marketplace. #Procurement #WomenOwnedBusiness #VeteranOwnedBusiness #HispanicAmericanOwned #BlackOwned #SmallBusiness #PublicProcurement #GCommerce #Glass #GovernmentSuppliers

🚀 Elevating E-Commerce Excellence! 🛍️ Hey #ECommerceEnthusiasts! 💼 Maintaining high motivation and engagement in the dynamic world of E-Commerce is key to success. Here are my go-to strategies: Stay Trendy, Stay Relevant! #ECommerceTrends Constantly update yourself on industry trends. Embrace change, and be the first to implement innovative solutions. Set Clear Goals & Milestones! #ECommerceGoals Define short-term and long-term goals. Celebrate small victories and use setbacks as stepping stones to success. Connect with the Community! #ECommUnity Join forums, groups, and social media communities. Share experiences, seek advice, and build a network of like-minded professionals. Customer-Centric Approach! #CustomerFirst Remember the impact your work has on customers. Positive feedback is a powerful motivator. Continuous Learning Journey! #EduCommerce Invest time in learning new skills, tools, and technologies. Knowledge is your greatest asset in this ever-evolving landscape. Celebrate Achievements! #ECommerceWins Acknowledge and celebrate achievements, whether big or small. It fuels the fire within you. Balanced Work-Life Integration! #WorkLifeBalance Prioritize self-care. A well-rested mind is more creative and productive. Embrace Challenges! #ECommChallenges Challenges are opportunities in disguise. Tackle them head-on and learn from each experience. Visualize Success! #ECommerceVision Create a vision board or visualize your goals. It keeps you focused and motivated during challenging times. Collaborate and Innovate! #CollabECommerce Foster a culture of collaboration within your team. Encourage new ideas and embrace innovation. Remember, success in E-Commerce is a journey, not a destination. Keep the passion alive, stay resilient, and let's rock the E-Commerce world together! 💪🚀 #ECommerceSuccess #MotivationMatters #PassionInECommerce