Next with Cohort 13’s CEO Stories, Engage would like to introduce Atlanta’s very own Animesh Koratana from PlayerZero! “As companies and products grow, there's usually a gap that widens between the people who create the software (engineers) and people who support it (support, QA, SREs). This gap makes it harder to innovate quickly, making it more challenging to understand and address user needs effectively.” Animesh grew up surrounded by startups – inspired by his father's own successful career as an entrepreneur. After studying AI and computer science at Stanford, he founded PlayerZero – a tool to automate the process of detecting and finding the root cause of problems in complex software. He noticed that tech companies often struggled to translate customer reports or tickets from non-technical users or teams into actionable code changes. PlayerZero solves this problem by gathering all the necessary diagnostic information, like screenshots, steps, relevant tickets, and developer tools, and uses AI to tie this information to the underlying software code. It effectively bridges the gap between non-technical descriptions of issues and the technical solutions required to address them. This streamlined approach aids developers and support teams in addressing customer issues autonomously, without the need to switch between multiple platforms or seek assistance from others. The platform also spots the most critical areas by checking code changes and reviewing every line of code to avoid repeating mistakes. PlayerZero then sifts through the product to prioritize customer issues for the engineering team. To do this effectively, they leverage anomaly detection, health tracking, and alerts in workplace communication systems. Animesh Koratana, originally from metro Atlanta, left for the Bay Area to be a researcher at Stanford University. During his time at Stanford, he conducted research in the DAWN lab, focusing on building accessible and scalable data-intensive machine learning systems advised by Matei Zaharia (Founder & CTO @ Databricks) and Peter Bailis (VP, AI Google).
Junior Gaspard
2mo
The A is in the house! It's been awesome working with Animesh Koratana, Matthew Stegenga and the entire team. The PlayerZero product is breathtaking. It debugs any issue down to a line of code in record time and ensures it never happens again. You are building something special and we're excited to support you in your journey.
Ajay Bhandari
2mo
All the best Animesh. I’m sure you will rock and be super successful
Maddie Harper
2mo
ATL Local Alert! Animesh Koratana you are a rock star! It's been so fun working with you, Matthew Stegenga & the PlayerZero team these past 10 weeks. Here’s to many more successes and continued collaboration!
Preeti Tanwar
2mo
Amazing strides Animesh Koratana ! TiE Atlanta is so proud of YOU! Best wishes …
Kanchana V Raman
2mo
Our own rock star.
Partner - Tech Square Ventures, Engage
2moAwesome team, here locally, and building cutting edge product. Glad to be working with you guys!