Thank you SalesTech Star for the opportunity to share insights on everything from the evolution of the SaaS industry and its impact on sales and marketing to of course AI: https://lnkd.in/dDP3zE2R
Love hearing your insights Ed! All industries can benefit from your two rules about the customer
Ed, thanks for sharing!
Great article Ed Frederici
Chief Technology Officer @ Sparq | Product Strategy, Design & Digital Engineering Firm
1yEd, I enjoyed reading this. I love your thoughts on meeting the customer in the moment they're in. In the past, this was easier said than done. Empathy is a step on the path to alignment.