🌟My 2-Month Summer Internship Journey:
I am thrilled to share my enriching experience during my internship at Globelink West Star Shipping LLC, where I delved into the dynamic world of logistics and freight forwarding. During this period, I immersed myself in the operations of various departments, including Air Freight, FCL, LCL, Imports, and Auto Logistics. From the moment a shipment enquiry is received from a customer to planning and delivering the cargo to the consignee, I gained insights into every step of the process. A few key takeaways from this experience are:
🔑 Effective Communication: Active communication with the customer and coordinating with the different teams involved in the process, such as sales, coordination, operations, pricing, documentation, warehouse, transportation and clearance teams, is crucial to ensure that the cargo is delivered at the right time, to the right people and in good condition.
🔑 Hands-On Expertise: I had the opportunity to actively contribute to the freight-forwarding process by generating export declarations in the Auto Logistics sector for high-value cargo, processing duty deposit refund claims for FCL exports and calculating freight charges for shipments, which aided in honing my attention to detail and dedication to compliance.
🔑 Navigating Complexities: Throughout the process, there will be multiple complexities involved, such as emergencies and delays, shipment routing and cargo classification. Swiftly assessing situations and identifying optimal solutions is paramount, and such issues can only be resolved by constantly monitoring the workflow and keeping track of every step, thinking strategically to find the best solution and communicating proactively with all parties that are involved.
I am incredibly grateful to Mr. Shaji Manghat, Mr. Anup Thomas and Mr. Suraj Odayil for facilitating my onboarding process, and to the Globelink West Star Shipping team for providing me with this opportunity to learn, grow, and thrive in the freight forwarding realm. The hands-on experiences and lessons I've gained have further ignited my passion for this industry. I am excited for the next steps in my journey, equipped with insights and skills that will undoubtedly shape my future endeavors in the world of logistics and supply chain. 🌐🛳️
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