Dan O'Connell’s Post

In the second episode of Off Script, our Chief Product Officer Paul Adams talks about how AI has raised the bar for what great customer service looks like and what it takes for support teams to take advantage of the possibilities. Check it out below!

With AssemblyAI, we built AI-powered Conversation IntelligenceⓇ to help real-world businesses gain a competitive edge. To learn how, check out this conversation between AssemblyAI CEO Dylan Fox and our Chief Product Officer Ryan Johnson.💡

⏱️ What can you do in 2 hours? - have 2, medium length tactical meetings, - answer a feedback survey about 24 times, - conduct a larger Code Review about 2 times... …or create Proof of Concept of an AI solution for our client. One of the developers knocked on our AI Team’s door and asked for help with creating this demo. After two hours of focused work, we had a demo all ready to present to our partner. Agility, teamwork, focus and professionalism in one 💪

Wrapping up another brilliant week 🔥 Feel buzzing and ending the week on a high after so many great conversations with clients, prospects and teamies! 🤖 How we can use AI to deliver greater impact 💰 Delivering more value from marketing - bringing sales and marketing data closer together for true ROI 🚀 Exploring new technologies and spaces to create inspiring experiences My door is always open for a chat as I love learning from others, and hearing what else is happening in the industry. ☎ Find out how Revere helps clients' deliver Marketing with Meaning: https://bit.ly/3uiGgQp

Here’s Lemon AI’s June Product Update!

Wow, now that's what we call a great review! 🔥 We never get bored of hearing how our product helps customers identify and mitigate risks from the get-go. 🙌 Read this CultureAI review and more here: https://lnkd.in/e6gHy4B4

Reflecting on an enriching week at the Chief Revenue Officer Summit by Revenue Operations Alliance! Delving into the synergy of my passion and profession, I delved into the intricate world of artificial intelligence within revenue management and process optimization. The insights from 'The new revenue playbook' resonated deeply, highlighting AI as a pivotal factor for competitive differentiation. Intrigued by the prospect, I'm eager to apply these strategies in crafting an intelligent revenue approach tailored to our unique business landscape. 🧠💼

📢 Learn how to leverage and partner with AI in customer success to further enrich efficiency, increase and maximize productivity, and positively influence growth for ultimate customer revenue and health impact. Join our very own Annie Stefano, M.Ed. 🚦🔮 co-presenting with ChurnZero's Liz Batsford in a session around the efficiency and capabilities of AI for frontline leaders and SaaS contributors in their every day role. Having these tools is one thing, but using them efficiently to improve your workflow is another. Link to get your ticket in the comments ⬇️⬇️⬇️

The G2 Fall 2023 reports are out, and we couldn't be more excited! 🎊 Contlo ranks as a 🏆 Leader & 🎖️ High-performer in various categories, bagging 6 badges in 50 G2 fall 2023 reports. This motivates us to keep striving for excellence and delivering customer experiences that exceed expectations. Start your Growth journey with Contlo: https://contlo.com/ #g2reviews #contlo #g2badges

Quick show of hands. Who is going to Big RYG next week?? I’m excited to participate in a Keynote Debate discussing, “Will AI replace your Customer Success team in the future”? I will be joining: You Mon Tsang , CEO and co-founder, ChurnZero Katherine Isaac, VP of Customer Success, Carbide David Verhaag, Chief Customer Officer, Arist Allastair Meffen, VP of Customer Experience, Definitive Healthcare And we will debate if AI will ever replace your Customer Success team–and if so, when? Make up your mind over the course of a lively, Oxford-style debate, in which You Mon Tsang, Kathy Isaac, Maranda Dziekonski, and others argue the likelihood of the motion: “AI will replace most of your Customer Success team by 2030”, then cast your ballot as we decide the issue by majority vote.