Craig Bennett’s Post

Have you ever thought you could pay for lounge entrance with your loyalty points? This guide explores whether you can use points and miles for lounge access – and if so, how?

From Cancun to Barcelona, from New York to Florence, real demand and price data are confirmed to show an upward trend for all our clients also for the Fourth Quarter. If you would like to know in advance the trends for the coming year and significantly improve the direct channel performance, come and visit us at the TTG, in Hall A2 booth105. #ttg #optimand #hospitalitytech #hoteliers #directbookings #digitalmarketing #revenueoptimization #businessintelligence

𝐖𝐡𝐲 𝐝𝐨 𝐡𝐨𝐭𝐞𝐥𝐢𝐞𝐫𝐬 𝐧𝐞𝐞𝐝 𝐇𝐢𝐠𝐡 𝐒𝐩𝐞𝐞𝐝 𝐈𝐧𝐭𝐞𝐫𝐧𝐞𝐭 𝐀𝐜𝐜𝐞𝐬𝐬 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧 (𝐇𝐒𝐈𝐀)? Providing guests with an exceptional Wi-Fi experience will significantly increase your guest satisfaction scores and reduce your overall customer support complaints. In fact, the Wi-Fi experience is essential enough that 83% of hotel guests take the time to report a bad Wi-Fi experience. 36% will not rebook with that property if they experience bad Wi-Fi. In today’s world, the ability for your guests to connect with reliable, fast Wi-Fi is as important as the room itself. Ruckus HSIA (High-Speed Internet Access) solutions for hotels refer to deploying Ruckus networking technology to provide fast and reliable internet connectivity throughout the hotel premises. To create a seamless guest experience and ease of management in the hospitality industry. 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐮𝐬 𝐭𝐨 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐲𝐨𝐮𝐫 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 𝐇𝐒𝐈𝐀!📞 📱: +60 3-8060 3836, +60 12-588 3086 📧: enquiry@alphamatic.com.my 🌐: alphamatic.com.my #wifi #HSIA #ruckus #alphamatic #highspeedinternet #connectivity #hospitality

How can a linen management system help #hotels to improve operational efficiency? A linen management system allows hotels to monitor and control their linen inventory effectively. By implementing automated tracking mechanisms, such as RFID technology or barcode scanning, hotels can easily track the movement of linens throughout their operations. This streamlines inventory control, ensuring that an adequate supply of clean linens is always available for guest use. What are some other ways that hotels can benefit? See our article below for more details. https://lnkd.in/eBpyrzTu #hoteltechnology #hospitalitytechnology #hoteloperations #hotelindustry

In the hospitality industry a company's #domain name can greatly influence customer perception. We analysed 262 companies and their naming choices 🏨✨ #Hospitality #BrandPerception https://lnkd.in/dt4pgqgR

Why settle for just seats when you can offer a whole experience? Introducing our Lounge Reservations module. Key Features: 🛋️ Exclusive Access: Offer an upscale experience with access to premium lounges. 🔄 Seamless Integration: Add this module with ease to your existing Rezcomm platform. 📣 Personalised Marketing: Target the right passengers at the right time to upsell this premium experience. 📊 Real-time Analytics: Make smarter decisions with data on lounge utilisation and customer preferences. Benefits: 📈 Grow Revenue: Introduce a premium service that adds a new revenue stream. 😌 Elevate Passenger Experience: Provide a peaceful haven away from the hustle and bustle. Want to explore further? https://hubs.la/Q022p2jF0 #Rezcomm #LoungeReservations #PremiumExperience #Ecommerce #PassengerExperience #RevenueGrowth

🔐 Redefining the Future of Hotel Security with VingCard Hotel Locks 🔐 Hoteliers, tired of costly and never-ending hardware upgrades that lag behind technological advancements? Say goodbye to outdated security systems and welcome the future with VingCard electronic hotel locks - a solution designed to stand the test of time. 💡 Futureproof Your Investment 💡 VingCard's modular design ensures you're in control of your upgrade path. No more expensive replacements! Whether it's adding RFID capabilities, embracing Mobile Access, or seamlessly integrating with upcoming technologies, VingCard lets you evolve on your terms, saving you both time and money. 🌐 Stay Ahead with Digital Key Services 🌐 Empower your guests with the latest in hospitality innovation. VingCard locks support Mobile Access, allowing guests to store and use their keys digitally via their personal devices. Convenience meets cutting-edge technology, enhancing the guest experience. 🚀 Access Management at its Best 🚀 Elevate your hotel's security with VingCard locks paired with Vostio Access Management. Harness the power of cloud-based technology to manage and monitor access seamlessly. Take your security to new heights and ensure a safe and streamlined experience for both staff and guests. Ready to redefine the concept of futureproof? Upgrade your hotel's security with VingCard - where innovation meets reliability. #HotelSecurity #Futureproof #VingCardInnovation 🔒🏨

Your hotel need not be a 5-star, but its services can still be exceptional! 💼✨ ✅ Discover how QR codes are revolutionizing the hospitality industry and boosting customer satisfaction. 🏨💯 📲 Streamline operations, reduce costs, and enhance guest experiences with QR codes for check-ins, room service, menus, marketing campaigns, and more. 🚀💼 🔒 Embrace contactless services and collect valuable customer feedback effortlessly. 💬📈 🌐 Unlock the potential of QR codes to elevate your hotel's operations and deliver outstanding service on any budget. 🗝️🌟 👉 Read our latest blog to learn more about harnessing the power of QR codes in the hospitality industry 📖🔗 #HospitalityIndustry #QRcodes #CustomerExperience #Innovation #HotelServices #ReadMore

QR Code Or Key Cards? The common practice for hotels is to use key cards. QR Codes? Not so much. However, in fact, if I remember correctly the QR Code only applies when you need to go to your own floor. Do the rooms have a similar mechanism too? I don’t know, because my access was only limited to the bottom 5 floors (I was conducting a training). But I like the idea that if I’m an owner of a self-automated hotel, I can use the QR code instead of having keys and concierge counters. But what if, no wifi or my customer’s battery runs out? I’m sure there’s a solution though. Either Way, it’s fun for me to imagine things, and it’s very helpful to brainstorm business ideas. Remember kids, ideas seldom come when you want it to, so when they do come, utilize it (and record it). #innovation #businessideas #inovasilah

MAINTAINING STANDARDS IS CRUCIAL FOR SUCCESS IN THE HOSPITALITY INDUSTRY! 🌟 Standards ensure a consistent customer experience. People know what to expect every time they visit, which leads to brand loyalty and trust. So, maintaining high standards across operations is crucial for all hospitality businesses, from independent restaurants to chains with hundreds of sites. Learn more about achieving excellence in hospitality at https://buff.ly/41q7d0H. ----- #EconomicLuxuryConsulting #StrategicInsights #BusinessSolutions #GrowthStrategies #ConsultingExcellence #InnovateYourBusiness #ManagementMastery #ProfitablePartnerships #ElevateYourBusiness #SuccessInSight