Protecting Americans from #Robocalls - check out Mike Rudolph comments in the video.
https://lnkd.in/ewjVmF4g
I just watched the above hearing recorded on Tuesday, October 24, 2023.
This is a great case study on why this mess of robocalling will continue :(
Mike Rudolph mentioned identity, but clearly no one else in the room understood what he meant nor its importance. So he then used account, on how all voice providers must share that robocalling 'account' and not provide service.
What I found a little shocking from some of the other people in the room are:
* STIR/SHAKEN is consider a success, we just need broader adoption across the ecosystem. The reality is STIR/SHAKEN is only partially implemented covering VoIP gateways, not PSTN gateways. As we discussed with Gerry Christensen (Podcast 20) on the #TADSummit innovators podcast, https://lnkd.in/eYYnshJ3.
* In the limit STIR/SHAKEN only puts a little green check on a portion of calls that are NOT spoofed. It does not identify calls that are spoofed, and says nothing about calls that are scams. Most iPhone users cannot see the check mark until after the call by looking in their call history.
* “A” level attestation has been proven compromised. That is the identity of the caller is known, and they have the right to use the Caller ID for this call. Meaning robocalls are being marked "A" level (good). Carriers can not trust one another. So we have the current situation of send your calls and texts and we (the carriers) will decide what is acceptable, delivered, or blocked/censored.
* A common view is the DOJ needs to do more enforcement. Its whack-a-mole game, DoJ enforcement will reduce US-based fraud, but not international sources. Enforcement is expensive (lawyers are expensive), so scams become smaller, more targeted, and more ephemeral. A longer tail. More enforcement will only change where the moles pop up. And waste even more $$$, you can see in the video Mr Tester is frustrated ;)
* Technologies behind robocalling keep improving and getting cheaper so more crooks build side hustles of robocalling, and mash that up with the mature internet fraudsters.
Check out Mike's testimony, https://lnkd.in/emMEhJmm. He's the only person in the room that mentioned identity, and adeptly realized the room didn't understand what he meant, so used account.
There's a long road ahead of us to successfully stop robocalling.
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