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Let's talk about IT solutions in logistics🚚 ⠀ We interviewed Andrew Lander, CEO of CODESKA, about the processes that can be improved in the logistics business through automation – here's what he had to say: ⠀ ➖ In what areas do these solutions help logistics companies, changing processes and making them more efficient? ⠀ ➖ The right IT solutions can benefit any industry, in principle. The key is to identify the problem correctly and understand how to solve it. Logistics as an industry is divided into several sub-industries – maritime, container, land, aviation, etc. All of these are integrated into a larger supply chain. ⠀ ➖ Let's take a specific link in this chain as an example. ⠀ ➖ Let's say there's a courier company. Only 15 couriers for a city of a million people. Orders pour in from different parts of the city every day. Questions arise: "How to distribute couriers properly to ensure timely delivery? What can be done to prevent couriers from losing packages? What happens if they lose a package?" This is what we call "last-mile logistics." ⠀ In this case, many would opt to plan a certain load for the couriers so that they return to the warehouse several times and then distribute the packages again. BUT! This elongates the logistical process, is inconvenient, and requires constant monitoring. Nowadays, we are spoiled by fast service and want everything to be quicker. That's where automation comes in – to ensure all processes (order submission, processing, route planning, etc.) are always clear and don't need to be done manually. ⠀ ➖ Are there any challenges related to automation? ⠀ ➖ Let me give you an example: you order a product on Amazon, and the courier calls and says, "I'll be there from 10 a.m. to 6 p.m." You ask for a later time – but it's not possible, why? There could be various reasons: perhaps there are too few couriers, maybe poor calendar planning, or system glitches. ⠀ What can be done in this case from an IT perspective? Integrate a platform system that handles inventory in warehouses with a calendar system that allows proper load distribution among couriers. The top-tier systems even include call handling. So, it becomes one mega-system comprising micro-systems, each solving a specific issue. From these micro-systems, we create a custom system for our partners.

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