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#hiring MS Application System Analyst IV, Baltimore, United States, fulltime #jobs #jobseekers #careers #Baltimorejobs #Marylandjobs #ITCommunications Apply: https://lnkd.in/gihaPDn8 Job Description General Summary Under minimal supervision gathers and analyzes user needs for developing and modifying clinical or business applications in the healthcare environment. Leads documentation, writing specifications, fact-finding, analyzing results, proposing solutions and/or recommendations, in addition to building, configuring and/or modifying applications using existing application tools. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Leads highly complex analysis, design, development, testing and support services for assigned application applications. Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations. Validates testing results. Leads applications analysis and impact analysis of new or different applications, processes or changes. Provides highly complex application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as point of contact for resolution of complex application problems. Able to quickly assess problems and identify resolutions. Leads development of application testing scripts and conversion plans. Participates in testing as assigned. Makes recommendations and provide alternatives with regards to various development and support initiatives. Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc. Creates, evaluates and instructs/teaches other analysts. Participates and/or leads complex projects, estimates costs, time frames, staffing requirements and prepares cost justifications for assigned project. Uses status reports for project oversight. Leads the designing for each application assigned, under the control of the change management application and user development request. Prepares and validates complete applications documentation for operations and sets programming specifications for user departments. Assist in the development of departmental policies and procedures as they relate to the use of clinical applications.

#hiring Service Desk Analyst, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications Apply: https://lnkd.in/dT8kxxTc Service Desk AnalystHybrid - SATX US Citizenship RequiredSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete Job ResponsibilitiesPerforms a variety of advanced user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then act as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves advanced questions to problems associated with account administration, system navigation/functionality, access and FAQs. Compiles and regularly maintains a log of Frequently Asked Questions

#hiring MS Application System Analyst IV, Baltimore, United States, fulltime #jobs #jobseekers #careers #Baltimorejobs #Marylandjobs #ITCommunications Apply: https://lnkd.in/gZjJamNB Job Description General Summary Under minimal supervision gathers and analyzes user needs for developing and modifying clinical or business applications in the healthcare environment. Leads documentation, writing specifications, fact-finding, analyzing results, proposing solutions and/or recommendations, in addition to building, configuring and/or modifying applications using existing application tools. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Leads highly complex analysis, design, development, testing and support services for assigned application applications. Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations. Validates testing results. Leads applications analysis and impact analysis of new or different applications, processes or changes. Provides highly complex application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as point of contact for resolution of complex application problems. Able to quickly assess problems and identify resolutions. Leads development of application testing scripts and conversion plans. Participates in testing as assigned. Makes recommendations and provide alternatives with regards to various development and support initiatives. Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc. Creates, evaluates and instructs/teaches other analysts. Participates and/or leads complex projects, estimates costs, time frames, staffing requirements and prepares cost justifications for assigned project. Uses status reports for project oversight. Leads the designing for each application assigned, under the control of the change management application and user development request. Prepares and validates complete applications documentation for operations and sets programming specifications for user departments. Assist in the development of departmental policies and procedures as they relate to the use of clinical applications.

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Get engaged in meaningful work as an IT expert

#hiring Service Desk Operations Analyst, Phoenix, United States, fulltime #jobs #jobseekers #careers #Phoenixjobs #Arizonajobs #ITCommunications Apply: https://lnkd.in/dyYT6uUj Job Description What you'll do as the Service Desk Operations Analyst: Diagnose and resolve technical issues, guiding users through step-by-step solutions, and escalate complex problems to higher-level support teams if necessary. Track and document all reported incidents, prioritizing them based on urgency and impact, and ensuring timely resolution. This involves analyzing and categorizing incidents, following established procedures for troubleshooting. Investigate recurring or major incidents to identify root causes and work on permanent resolutions. This includes performing trend analysis, collaborating with other IT teams to implement preventive measures, and maintaining a knowledge base of known issues and their solutions. Monitor problem trends to identify and address potential issues proactively. This involves using monitoring tools, responding to alerts, and taking appropriate actions to minimize system downtime or performance issues. Create user guides, knowledge base articles, and frequently asked questions

#hiring Service Desk Analyst, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications Apply: https://lnkd.in/dT8kxxTc Service Desk AnalystHybrid - SATX US Citizenship RequiredSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete Job ResponsibilitiesPerforms a variety of advanced user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then act as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves advanced questions to problems associated with account administration, system navigation/functionality, access and FAQs. Compiles and regularly maintains a log of Frequently Asked Questions

#hiring MS Application System Analyst IV, Baltimore, United States, fulltime #jobs #jobseekers #careers #Baltimorejobs #Marylandjobs #ITCommunications Apply: https://lnkd.in/gxHvcyGa Job Description General Summary Under minimal supervision gathers and analyzes user needs for developing and modifying clinical or business applications in the healthcare environment. Leads documentation, writing specifications, fact-finding, analyzing results, proposing solutions and/or recommendations, in addition to building, configuring and/or modifying applications using existing application tools. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Leads highly complex analysis, design, development, testing and support services for assigned application applications. Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations. Validates testing results. Leads applications analysis and impact analysis of new or different applications, processes or changes. Provides highly complex application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as point of contact for resolution of complex application problems. Able to quickly assess problems and identify resolutions. Leads development of application testing scripts and conversion plans. Participates in testing as assigned. Makes recommendations and provide alternatives with regards to various development and support initiatives. Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc. Creates, evaluates and instructs/teaches other analysts. Participates and/or leads complex projects, estimates costs, time frames, staffing requirements and prepares cost justifications for assigned project. Uses status reports for project oversight. Leads the designing for each application assigned, under the control of the change management application and user development request. Prepares and validates complete applications documentation for operations and sets programming specifications for user departments. Assist in the development of departmental policies and procedures as they relate to the use of clinical applications.

The State of Indiana is hiring! Two of our featured jobs from the Indiana Office of Technology are: 📌 A Geographic Information Systems Analyst: https://loom.ly/_yiPNc0 📌 A Database Analyst Senior: https://loom.ly/QWo7doQ Do you know someone that would be a great fit for one of these jobs? Tag them in the comments below! #jobopening #werehiring #hiring #indianajobs