Chris Federspiel’s Post

I just spent three days with hundreds of our amazing Banfield leaders at our annual National Field Leadership (NFL) conference. Connecting with our Associates is always an honor to me, and this gathering is a highlight of the year – not only to share our strategic vision as leaders, but to ask questions and listen to stories with our Associates. These kind of exchanges shape what we do as an organization.   I was thrilled to be able to share some of these stories to demonstrate the power of saying yes to pets as a fundamental part of our culture. This is key to how we will be #UnitedInCare this year. We know we want to reach more of the pets who need us, and we know our Associates want to make a difference. So we are focused on operational improvements that will help our teams say "yes" to meeting their needs in ways that work best for them – think, better scheduling, more rewards, and improved collaboration.   These kinds of systemic changes focused on the Associate experience are only possible in a culture like Banfield's where we make time to get to know each other, listen to feedback, and share ideas. As a leader, I am always seeking to understand and set the tone, then get out of the way and allow our Associates to take us to a place of possibility. That's how we realize our purpose — #ABetterWorldForPets. If NFL is any kind of preview, this is going to be a year for BIG impact thanks to our dedicated teams.   #BanfieldNFL2024 #ProudlyMars    

New team announcement! I’m humbled to announce that I have become part of the team over at The Ally Co. , in addition to my work with existing stellar clients. What is The Ally Co.? A leadership and culture consulting company that’s doing things differently. What’s different about what they do? Here’s what I’ve witnessed so far… 🛠️ They equip team members with skills and tools to actually sustain change. (Read: they don’t just show up, talk to management about psychological safety, and take off, leaving teams hopeful for change that no one knows how to make). 🙋🏼♀️ They involve the whole team, building skills like conscious communication, the ability to ask powerful questions, how to use power for good, and much more. 🔬They help identify and close the gap between your intentions, and the actual impact you’re having. 🤝 They address the power dynamics inherent in any (and every) team, and help each individual consider their role in making the team a place where everyone is able to give their best. 🖇️ They co-create solutions that fit your team’s needs - it’s not a prescriptive, one size fits all approach. I’ve been part of many teams throughout my career, and there is not a single one that wouldn’t have benefitted from this work. As we go into the new year, if there’s any part of you that connected with what I wrote above, please reach out. And at the very least, go follow us (it helps drive good numbers for my reporting 😉 - plus, I think you’ll get a lot out of what we’re sharing). #leadership #leadershipdevelopment #communication #teams #power

Introducing our next instalment of Lion Leaders 🦁 series with Ed Jamison, our passionate Head of Marketing at Fermentum Craft Brewing Co. 🚀 Ed's favourite quote? "Success is not final. Failure is not fatal. It's the courage to continue that counts." Learn more about Ed's career journey, leadership advice and obstacles he's faced here: https://lnkd.in/gWPfmm5H #LeadershipJourney #CareerAgility

Have you been considering registering for Leadership Boutique, but you're worried because you didn't attend the previous session. Let me reassure you - it's not a problem!! We plan each session to be independent so you don't need a prior session to register for a different one. Of course, the topics relate to each other, but you can take just one if you want; or take them all. We have lots of ideas, but have decided that we are only running one more Leadership Boutique this year (in October) and it will have different topics. This is the only time we are running these topics this year. • Navigating Difficult Conversations • Understanding Radical Candor • Building Trust • Creating Psychological Safety Here is what a past participant said: "I loved the knowledge from Jacquie and Heather, and the participation of the attendees. So timely as we expand the BriarPatch Family Centre in Sherwood Park." (Chy) So, join us for an awesome day on the 24th, but register before it sells out!

Hey all, who have you left better off in your walk? See what SAM's Servant Leadership Champions are sharing about Stewardship this week: “Greenleaf's view of all institutions was one in which CEO's, staff, and trustees all played significant roles in holding their institutions in trust for the greater good of society. Servant leaders are stewards who recognize that the individuals, organizations, institutions, and environments entrusted in their care, must be left in a better way than they were found.” This equates nicely with the SAM values and characteristics, but also goes deeper by calling for us all to be responsible caretakers of the company. At SAM, We Believe “We must accept responsibility for our actions.“ One could say if we follow our SAM foundation, we will be well on our way to being good stewards. Self-Reflection Challenge: Next week, think about who you leave better off. Video: Take 2 minutes to learn more about Stewardship https://lnkd.in/g4f9hCTK

It’s been 9 months with 25 of the Leadership Lafayette class of 2023, but it hasn’t been nearly long enough. Today was our last session, but as we conclude the month with our graduation on August 31, I want to reflect on this: Leadership isn’t - raising your hand first - saying yes to every opportunity - joining every board or committee - being promoted regularly - speaking so much others don’t get to talk Leadership is - listening to others, not just waiting for your turn to talk - seeking out problems and asking questions of those that live *in* the problem what they believe the solutions are - finding solutions to make both parties agree, or at least amicable - inviting others to the conversation who aren’t the “obvious” choice - serving. Leadership is service — how can I help others be the best they can be, and how can we get there TOGETHER.

Melissa Breen and Case Status are one of an extremely limited number of legal support providers in the industry that I will proudly attach my name to. Why? Their entire business model is based on providing the most important people, THE CLIENTS, with what they deserve the most…real time updates on their CASE STATUS. Until my last breath in this industry I will advocate for attorneys to provide the minimum human decency to actually talk to their clients on a routine basis in a respectful and compassionate manner. But when time or other constraints prevent that communication, a user friendly, client centered, platform for client/attorney communication is a God send for clients AND law firms. Case Status is the bridge. The strong advocate standing in the gap between client and attorney. Client engagement increases case value and client satisfaction (google reviews). What are you waiting for?

Loved hearing the keynote panelists' stories and perspectives at the Women’s Research Institute of Nevada New Leadership Dinner. It was definitely the highlight of the evening for me! Thank you, Caesars Entertainment, Inc., for inviting me to the event, and special appreciation to keynote panelist Jennifer Shydler for her invaluable insights. Key takeaways from Jennifer's keynote address: 💡In meetings, amplify each other's voices. When a colleague shares a great idea, name-drop and highlight her contribution. Supporting each other ensures our voices are heard and valued. 💡Be genuinely kind without expecting anything in return. Authenticity builds meaningful connections. 💡Walk around like you've got the biggest cojones in the building. Own your power and let your confidence shine through.

“Alone we can do so little, together we can do so much.” - Helen Keller At Cardinality, we are moving ahead, together, to make a positive impact in the lives of millions of Americans! Because, we all care! Team Cardy met at Rockville for our Annual Leadership Kickoff 2024, to raise a toast to the success of 2023, and to set the goal trajectory for 2024. It was a chance for everyone to connect, share ideas, and bond over a singular purpose - improve the lives and communities we serve! Read the blog to know more about it. https://lnkd.in/gt6UJeYv Thiag Loganathan, Erin Yeazell, Anna Harper, Toni Blue, Ritu Raj, Damon Haycock, Joe Dapore, Amber Njau, Erica Hernandez, Fran Goerlich, Adam Basha, Kaushik Govindharajan Hara Chakravarthy, Lawren Mills, Chad Vesper, Jan Cassidy, Robert Starkey

We had the privilege of guiding the People and Performance leadership team #HereAtKraftHeinz through a custom leadership seminar this week. Through exploration of text, self, and team, this specially krafted Seminar examined the imperative of leadership found at the intersection of values, responsibility, and trust. Over 2 immersive days, the team explored countless questions across 6 sessions of focus: -- How do we think about power and how we use it? What is the balance between authority and care? -- How can we forge deeper bonds of trust in our teams? What kind of behaviors do we want to model to foster trust? -- How do we balance decisiveness and the inclusion of additional information and other viewpoints? -- What are the barriers to courage and how might we overcome them? What are the convictions that ground our decisions? -- What are the competing demands upon our leadership in a polarized society as we balance economic realities and social aspirations? -- How do we sustain ourselves and others in complex circumstances and under great pressure? Thank you for joining our leadership community and showcasing the transformative power of values reflection and humanistic leadership for building a strong foundation for the future. #ValuesBasedLeadership #CommonLanguage #ExecutiveLeadership #AspenLeadershipSeminars #LeadershipPerspective #LeadershipTeam