Chris Butler’s Post

Exciting Insights for eCommerce Success! 🛍️ In the recent Customer-Centric Retailing Podcast episode, Jamie Schisler, Chief Comfort Officer at UpWest, spills the beans on his proven tactics for boosting eCommerce sales. Here's the rundown: 1️⃣ Play the Long Game: Focus on growing your customer base for lasting success. 2️⃣ Turn Viewers into Buyers: Personalize your website to cater to each visitor's unique needs. 3️⃣ Loyalty Beyond Discounts: Keep your customers engaged with more than just coupons. Show you care with exclusive content and early access sales. 4️⃣ Stay Ahead of the Curve: Adapt to your changing customer base and explore new trends to stay on top. Ready to elevate your eCommerce game? Dive into the full podcast for a wealth of insights. https://hubs.la/Q02jsXTS0 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel

The pronunciation episode of the Functional & Fabulous podcast has been released. Guest Marshall David Johnson talks about the challenges of online and physical luxury retail. The big takeaway: luxury is hard. As usual, Gordon Newman and Gerard Keohane are attentive and insightful hosts, who will also make you smile, if not laugh out loud in places. Huge thanks, as always, to Elaine Smith, our rock of a sound engineer. #retail #ecommerce #digitaltransformation #omnichannelretail #onlineretail #luxuryretail #podcast #podcasting #podcastproducer #nomoreboringcontent

In the latest episode of the Total Retail podcast, Greg Elder, chief retail officer at L.L.Bean, describes how the brand delivers an omnichannel experience through its brick-and-mortar stores. Leveraging Aptos' POS and OMS, L.L.Bean has introduced significant new omnichannel capabilities, which Greg describes in-detail in this podcast. According to Greg, the results have been "exceptional" with far-reaching benefits across customer experience, inventory productivity, ROI and more. Listen here: https://bit.ly/3rgf2IL

Looking to establish a new retail brand? In our latest episode of the Customer-Centric Retailing Podcast, Jamie Schisler, Chief Comfort Officer at UpWest shares some key strategies for budding retailers. According to Jamie, agility is key, and understanding your customer is the secret to success. Here are some key advice: ✨ Utilize platforms like Shopify for speed and agility. 📊 Swiftly collect focused data for informed decisions. 🤔 Avoid drowning in data by identifying key performance indicators for a clearer path forward 👥 Stay close to your customers and understand their evolving needs. 🔄 Jamie's expert advice will guide you in your retail business. For more insights listen to the full episode here: https://hubs.la/Q02nH1fy0 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel

🛒Are Grocery Stores Lagging Behind in Online Shopping Experience? Melissa Minkow, a BrainTrust member and expert in retail technology, spotlights the grocery store struggles within the broader context of omnichannel marketing. In a recent podcast episode, she revealed why grocery stores are falling behind in online shopping. Here's a sneak peek... Stay tuned for the full episode and a deep dive into these issues and more. It's time for grocery stores to step up their online game! 🛒📲💡 #RetailTech #GroceryShopping #DigitalTransformation #CustomerExperience

Great to hear the real practitioner talk about robotics and continuous improvement of operation.

Tomorrow!! Chase Binnie asked fantastically thought-provoking questions. At the end, I made a prediction surrounding the Apple announcement a couple weeks ago that proved to not be realized. Let me know if you were surprised by the lack of breakthrough innovation in that launch as well. It's always fun hypothesizing where newness will come from that will push retailers to adapt. #innovation #retailstrategy #omnichannel

Exciting news for retail enthusiasts! The Retail Done Right podcast is back after a long hiatus with Season 4. Hosts Cristene Gonzalez-Wertz and yours truly are kicking things off with a mini-series on relevant retail trends. Episode 1 takes a deep dive into the Customer Channel and why omnichannel is no longer in style. Don't miss out on valuable insights from Cristene's incredible research. Give it a listen now! #retaildoneright

A great testimony to the value delivered by Aptos' technology solutions for LL Bean. A well-knit POS and OMS solution of Aptos helped the company enable store-anchored omnichannel capabilities including BOSS, BOPIS, and Mixed Cart in a single transaction with a single swipe of tender, and mobile device-based Store fulfillment. The company experienced multiple benefits through these capabilities such as smoother and more immersive customer experience, high inventory productivity, high employee productivity, and adoption of contemporary industry practices. Another remarkable aspect of it was the accurate and reliable execution of these initiatives resulting in fast time to market and realization of return from the investment. All these technology-powered capabilities helped address paint points in the customer experiences, better inventory utilization inventory, being at par with the industry practices, and having high employee productivity gains. To make it even better for LL Bean, all these initiatives provided substantive and quick ROI with a fast speed-to-market. There was an acknowledgment of impressive timelines in the execution of these initiatives helping realize the returns on investment faster

⚠️ Don't just be a spectator—be a game-changer. Join our host Michael Maher, Chief Idea Officer of Cartology, with our guest Izabella Ritz, CEO of Ritz Momentum, as they dive deep into a topic that's going to shake up your perspective. 😱 🌪️ We're not giving away any spoilers, but let's just say it's 2 minutes and 7 seconds of pure, unfiltered insight. 🤯 Tune in and let's disrupt the status quo together! Watch full video episode here 👉 https://loom.ly/Bo2HbUo #TheLongerGame #NoSpoilers #BeTheChange #brickandmortar #directtoconsumer #dtc #business #amazon #amazonpodcast #ecommerce #ecomm #retail #retailinnovation #founder #omnichannel