Celéste Kreyfelt’s Post

Hyatt's recent survey sheds light on a massive, often overlooked travel segment, neurodivergent guests (approximately 25% of travelers). This includes individuals with dyslexia, autism spectrum and attention-deficit disorders. The survey resulted in specific recommendations for pre-booking and on-property changes hotels can implement to make guest stays more comfortable and accessible. By creating a welcoming and inclusive environment, hospitality organizations can boost guest satisfaction and build brand loyalty with this travel segment.

Hyatt's recent survey sheds light on a massive, often overlooked travel segment, neurodivergent guests (approximately 25% of travelers). This includes individuals with dyslexia, autism spectrum and attention-deficit disorders. The survey resulted in specific recommendations for pre-booking and on-property changes hotels can implement to make guest stays more comfortable and accessible. By creating a welcoming and inclusive environment, hospitality organizations can boost guest satisfaction and build brand loyalty with this travel segment.

Hyatt's recent survey sheds light on a massive, often overlooked travel segment, neurodivergent guests (approximately 25% of travelers). This includes individuals with dyslexia, autism spectrum and attention-deficit disorders. The survey resulted in specific recommendations for pre-booking and on-property changes hotels can implement to make guest stays more comfortable and accessible. By creating a welcoming and inclusive environment, hospitality organizations can boost guest satisfaction and build brand loyalty with this travel segment.

💚HYATT SPOTLIGHT: NEW NEURODIVERGENT SURVEY💚 May is #MentalHealthAwarenessMonth, and to do our part in raising awareness, we’re highlighting a recent survey conducted by our long-time partner, Hyatt Hotels Corporation.    The survey was designed to generate awareness for neurodivergent individuals and how the hospitality industry can better serve them in their travel journey.    Here are some of the findings on what neurodivergent individuals appreciate: ☑️ Knowing what to expect at the time of booking (room layouts and features, hotel amenities, etc.) ☑️ Feeling supported through personalized, easy communication ☑️ Receiving self-care accommodations and amenities for a healthy stay We’re proud to partner with Hyatt, who’s prioritized creating safe, enjoyable experiences for every guest. To learn how hotels can offer solutions to each of these findings and better assist neurodivergent travelers, check out our blog post here: https://lnkd.in/efj2_h-N #sertifi #sertifinetwork #hyatt #neurodivergence #mentalhealthawareness #stressfreebookings #digitalsolutions #flexiblebookings #personalizedcommunication #hoteltechnology #seamlessworkflow   

Experience Stockholm Hassle-Free with VivBon Senior Assistant! Planning a trip to Stockholm and seeking extra support due to a disability? VivBon Senior Assistant is here to make your hotel stay comfortable, safe, and memorable. Here’s why VivBon is your top choice in Stockholm: Care & Customization: For us, every individual is unique. With VivBon, you get an assistant experienced and trained in supporting seniors with disabilities. We tailor everything to your needs, from room selection to city activities. Safety First: With a knowledgeable assistant by your side, you can feel secure as you explore the city, move within the hotel, or simply relax in your room. We’re there to assist and ensure everything is accessible and safe for you. Local Knowledge with Extra Care: Our assistants aren’t just experts on Stockholm, but also on providing support where it’s needed most. We guide you to the most accessible places, recommend restaurants with the right facilities, and ensure your stay is a positive experience. Personal Companionship: Travel can sometimes feel overwhelming, especially with specific needs. VivBon’s Senior Assistant offers both practical help and valuable companionship, allowing you to enjoy every moment with full confidence. VivBon understands that traveling with a disability requires extra attention and care. Let us be your support in Stockholm, ensuring you experience the beauty and culture of the city without any barriers. Book now and discover Stockholm your way, with security and comfort at the forefront!

Experience Stockholm Hassle-Free with VivBon Senior Assistant! Planning a trip to Stockholm and seeking extra support due to a disability? VivBon Senior Assistant is here to make your hotel stay comfortable, safe, and memorable. Here’s why VivBon is your top choice in Stockholm: Care & Customization: For us, every individual is unique. With VivBon, you get an assistant experienced and trained in supporting seniors with disabilities. We tailor everything to your needs, from room selection to city activities. Safety First: With a knowledgeable assistant by your side, you can feel secure as you explore the city, move within the hotel, or simply relax in your room. We’re there to assist and ensure everything is accessible and safe for you. Local Knowledge with Extra Care: Our assistants aren’t just experts on Stockholm, but also on providing support where it’s needed most. We guide you to the most accessible places, recommend restaurants with the right facilities, and ensure your stay is a positive experience. Personal Companionship: Travel can sometimes feel overwhelming, especially with specific needs. VivBon’s Senior Assistant offers both practical help and valuable companionship, allowing you to enjoy every moment with full confidence. VivBon understands that traveling with a disability requires extra attention and care. Let us be your support in Stockholm, ensuring you experience the beauty and culture of the city without any barriers. Book now and discover Stockholm your way, with security and comfort at the forefront!

Are you looking to join a community of travel professionals where you're free to really lean into your particular speciality or area of interest? TravelManagers' Melanie Whyte is one of many PTMs who are already doing just that. In Melanie's case, the experiences and knowledge she has acquired from travelling with her own neurodiverse kids has fuelled her passion for enabling other families to do the same. Read about her journey. https://lnkd.in/gxT7Fd5Y #TravelManagersAustralia #TravelManagersPeople

🌟 Maximising Leisure Time in Supported Living 🌟 Leisure activities are vital for well-being, especially for those in supported living. Barriers like transportation and stigma can hinder access. Yet, leisure offers mental & physical benefits, socialisation, and skill development. Here's how to make the most of it: Barriers to Access: Lack of transport, resources, and stigma can limit leisure. But with the right approach, these barriers can be overcome. Benefits: Leisure activities enhance physical and mental health, boost socialization, and nurture personal growth. Tips for Engagement: Utilise community resources, discover personal interests, and collaborate with support staff and peers. Leisure Ideas: Arts & crafts, sports, reading, cooking, music, and dance offer diverse options. Accessibility: Accommodations like assistive tech, accessible transportation, and sensory/physical disability support can make leisure activities inclusive. Prioritising leisure time and finding accessible activities are crucial for well-being in supported living. Advocate for your interests, collaborate with peers and support staff, and explore community resources. With the right approach, you can lead a fulfilling life with the joy of leisure activities. 🌐🎨🏋️♂️ #LeisureTime #WellBeing #SupportedLiving

🌍 Inclusivity in Travel: Lessons from the USA for India 🇮🇳 We recently came across a compelling article discussing how more hotels and the travel industry in the USA are opening up to neurodivergent travelers and guests. This shift towards inclusivity is not only heartwarming but also a significant step forward in creating a more welcoming world for everyone. While the travel industry in India is making strides in various areas, there is still a lot we can learn and implement from these global trends. Neurodivergent individuals, including those with autism, ADHD, and other cognitive differences, deserve travel experiences that cater to their unique needs. Why is this important for India? Awareness: Many Indian families may not yet be fully aware of the specific challenges neurodivergent individuals face while traveling. Comfort & Safety: Creating environments that reduce sensory overload and provide clear communication can significantly enhance the comfort and safety of neurodivergent travelers. Inclusivity: Embracing neurodiversity in travel can lead to more inclusive tourism, benefiting both travelers and businesses. How can we make a difference? Training Staff: Educating hotel and travel staff about neurodivergence and how to assist neurodivergent guests. Sensory-Friendly Spaces: Designing spaces that minimize sensory overload and provide calm environments. Clear Communication: Using visual aids and clear signage to help navigate spaces more easily. At Neuro Play Emporium, we believe in the power of inclusivity and are committed to raising awareness about the needs of neurodivergent individuals. By fostering understanding and empathy, we can all contribute to a more inclusive and welcoming travel industry in India. Let’s take inspiration from the progress in the USA and work together to make travel a joyous experience for everyone, regardless of their cognitive differences. 🌟 Join us in this journey towards inclusivity! #Neurodiversity #InclusiveTravel #IndiaTravel #Awareness #Autism #ADHD #NeuroPlayEmporium #TravelIndustry #InclusionMatters https://lnkd.in/g7kJhsTt

I am so thrilled to see that this topic has become more recognised in the travel industry, especially when talking about inclusion. This is a monumental moment for the industry moving forward and advancing the thought of making 'inclusion' for every demographic. The statistics and many researches have shown that 15-20% of the world's population are neurodivergent. Service providers in the industry should become more understanding of the needs and preferences of neurodivergent customers; understanding the manner in which they travel including accommodations, accessibility, and sensory, is crucial to serve better and offer services. This is how we bring these alignments to this region through our partnerships between Steps and IHG Hotels & Resorts to groundbreaking how the travel/hospitality industry can become inclusive to every stakeholder, including employers, employees, and customers and improve service for the neurodivergent community. Find out more details about the partnership: https://lnkd.in/gDNN4WUz #StepsCommunity #Inclusion #inclusionmatters #InclusiveEmployment #neurodiversityatwork #diversityequityinclusion