CDO Magazine’s Post

A deep dive into how Giant Eagle uses #technology and data to build personal connections with customers. Kirk Ball, EVP, and Chief Information Officer at Giant Eagle, Inc., speaks with ElectrifAi CEO, Edward Scott, in a video interview about ways to retain the C-Suite’s attention, how structured work streams depend on #machinelearning, the role of #customersegmentation, the need to understand #customerjourney, #personalization to retain customers, and creating the next generation of #immersiveexperiences. Kirk explains that machine learning will be useless without the context of customer segmentation which includes learning the preferences and #buyinghabits of customers. He asserts that understanding where customers are in their life journey is critical. He elaborates that there are hundreds of attributes around a customer, which if understood can aid in anticipating what they would buy for the next six to eight months. Did you find this post relevant? Like it, share your views with the interviewee, and #tag others who can benefit from it in the comments.👍🗨️ 👉WATCH the interview here: https://hubs.ly/Q026K2hq0 You can also find this episode on our podcast page! 🎧 LISTEN here - https://hubs.ly/Q026K5h70 #CDOMagazine #CustomerPreferences #BusinessInsights #CustomerRetention #DataScience #CustomerInsights

🎧 Listen to this week's conversation as Brendan Short of Groundswell shares how go-to-market teams leverage data. Brendan breaks down his thoughts on: 🌐 What data should the go-to market team have access to? 👤The dominance of the salesforce data model 🔍 Why is data transparency important for Sales? 🤖 How generative AI is transforming sales Interested? Listen now 👉 https://apple.co/3KzrJVo

Customer experience leaders are positioned to win big with generative AI in 2024. But there’s a caveat: They must identify and augment the right drivers of CX performance. Learn more about CX in 2024 in this Forrester podcast episode featuring VP and Research Director Martin Gill and Principal Analyst Judy Weader. 

Customer experience leaders are positioned to win big with generative AI in 2024. But there’s a caveat: They must identify and augment the right drivers of CX performance. Learn more about CX in 2024 in this Forrester podcast episode featuring VP and Research Director Martin Gill and Principal Analyst Judy Weader. 

Customer experience leaders are positioned to win big with generative AI in 2024. But there’s a caveat: They must identify and augment the right drivers of CX performance. Learn more about CX in 2024 in this Forrester podcast episode featuring VP and Research Director Martin Gill and Principal Analyst Judy Weader. 

💭 Learn how InfoCepts helps businesses generate value by cutting costs with generative AI. Shashank Garg, Founder and CEO at Infocepts, speaks with Robert Lutton, VP at Sandhill Consultants Ltd and Editorial Vice Chair at CDO Magazine, in a video interview about the need to cut down on irrelevant technology and how Infocepts impacts businesses by helping them invest in generative AI capabilities. Garg advocates that it is not always necessary to completely replace the “legacy data stack” with the “modern data stack,” especially if the legacy technology is still working. However, he cautions against sticking with technologies that do not work as per current needs just because the cost of modernization is high. 👉 WATCH the interview here: https://hubs.ly/Q02C1fBZ0 You can also find this episode on our podcast page! 🎧 LISTEN here - https://hubs.ly/Q02C1pcz0 #Leadership #DataManagement #ThoughtLeadership #DigitalTransformation Did you find this post relevant? Like it, share your views with the interviewee, and tag others who can benefit from it in the comments.👍🗨️

Fresh off-the-shelf podcast with Digimasters, Rob Saltrese and our CEO, Pavel Dolezal. It's a fun chat where you can dive into the early days of Keboola and discover how we're turning AI into a powerhouse for companies. #AI #dataoperations #selfservice #podcast #technologypodcast #digimasterspodcast

Interesting deep dive into the world of data processing and streamlining. Automation is the simplest way of eradicating silo working, departments want to talk to each other without an increased workload. Automate.

How do you build a sustainable AI strategy? 🫵🏼 Do you also notice the technology debt problem we have in organisations? 🫣 How do you ensure you can leave a good legacy behind from a technology standpoint? 🤔 Not sure if you’ve built the right foundations? 🏠 Listen to this episode where Seán G. and I sat down with Mark Fazackerley and discussed it all!! Mark has a unique background and shared some very insightful perspectives with us around these topics, plus more. Listen in on Spotify - just click this preview! PS if you are someone in tech sales, it’s a great one to listen to as well. #keepingupwithdata

Another morning, another podcast 💥 Check out our latest episode with Mark Fazackerley, Country Manager of Qlik ANZ 🔊 Mark comes with over two decades of experience working for some of the biggest tech companies around the globe 👨💻 We discussed a lot... ✔ ➜ Legacy Tech Debt ➜ Pre-Sales ➜ AI Strategy & what is to come in the future with the rapid roll out of AI ➜ Along with heaps more juicy topics Video version available on YouTube (Link in comments) Tune in for our final episode of 2023 🚀 Emily Nota #KeepingUpWithData #Podcast #Data #DataEngineer #ArtificialIntelligence