Cassidy Lewis’ Post

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Chief Marketing Officer| Creative Problem Solver | Top 40 Under 40

There is this enormous GAP between digital teams and marketing teams. Digital teams build sites for Google. But we’re not marketing to Google. We’re marketing to consumers. In the digital teams defense, if the consumer can’t find you on Google you aren’t marketing to anyone. This struggle between what Google wants and what the consumer needs has only worsened as we attempt to keep up with algorithm updates. My only solve to close the gap between digital and consumer is to be methodical about your integrated marketing approach. In my attempt to get back to my emails- You need to “introduce” your consumer to your digital team and then help them build and rebuild your site so that it can be appealing to both Google and your consumer.

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"Liz is the #1 marketer to follow on LinkedIn." - Her Mom | Owner Content Phenom | SaaS Investor | contentphenom.com

Most websites aren't helpful. Over the weekend, my friend brought this up. "Why are websites so useless nowadays? It's impossible to find the info I'm looking for." I nodded my head. "Yeah, many marketers don't understand how people make decisions," I said. Marketers assume audiences always prefer short, succinct copy. So, the internet is filled with websites that are short, succinct — and missing key information. The truth: Some people prefer short copy. Some prefer long. It depends on how they make decisions. There are 4 unique decision-making types: 1. Spontaneous - Quickly make decisions using emotions - They prefer skimmable, shorter copy - Want to hear the emotional benefits of taking an action - Use their gut feelings to make decisions - They like new, interesting things (shiny object syndrome) - Respond to creativity and excitement 2. Humanistic - Slowly make decisions using their emotions - They prefer longer copy - They care greatly about the people around them - They love social causes and helping people - Stories fascinate them - They care about your company mission and your company's social causes 3. Methodical - Slowly make decisions using logic - They prefer longer copy - They need evidence, research, and data before making a decision - They take the time to do extensive research - They don’t trust easily. Back up assertions with proof - Uncomfortable with quick decisions 4. Competitive - Quickly make decisions using logic - They prefer skimmable, shorter copy - Want to know why they should make a decision - Driven by achievement and recognition - Independent. Want control. Want to create a website that works for all 4 types? To convince different people to take action? You need to understand these 4 types. And write for all of them.

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