Amy Carroll Coaching’s Post

February has been a busy month with quite a few reflections, and trips to London and Bristol. This month, my main two reflections relate to #communication. Communication: I found it immensely valuable to speak with fellow surveying colleagues from across the country at the National Trust's Building Surveying conference. Informal or 'water cooler' conversations can be just as helpful and insightful as more structured discussions. These informal chats can help with understanding the different experiences of colleagues but also provide a glimpse of people's into challenges and successes. The other key takeaway for me from the event was the reminder about how we communicate with others and like to be communicated with. As professionals, this can make a difference in effectively conveying ourselves and can help in engaging others. This has been heavily written about but for me it was a reminder of Kenneth Burke's Terministic Screens in that our reality is mediated by the language and terms we choose. Discussions with other professionals: Towards the end of February I was fortunate to catch up with the inspiring Natascha McIntyre Hall. Our informal, meandering conversation sparked a lot of reflection. This included the need for investment in projects to stimulate #wellbeing and social good, and how this requires both short-, medium- and long-term thinking and vision. However, such investment can be particularly challenging in the face of the rapid development of #technology but also against tightening budgets. Also the importance of #connection - connecting others from a wide range of professional backgrounds and industries can help drive innovation and change. It also provides a space for reflection and, in some cases, thought leadership. #surveying #builtenvironment

To share your experience on organizational resilience with many people working in the field of arts and culture, submit your contribution now. Second theme:  Relationships and Resources Here are some guiding questions to help you shape your contribution: - How do you minimize barriers within your organization to facilitate positive relationships among your colleagues and co-workers? - How do you support learning and knowledge transfer in your organization? - How do you approach partners and sustain your partnerships? (especially with the government and private sectors)  - How do you best utilize your internal resources and mobilize external ones? The contribution can take the form of a presentation, game, workshop, or discussion. It can be focused on  an experience regardless of its completion, a practical tool, a research output (whether completed or in progress),  or a method you applied. If you have any questions about the contributions, leave us a comment. To submit a contribution please fill out the form:  https://lnkd.in/dUaavDgF If you want to participate without submitting a contribution, please fill out this form: https://lnkd.in/dHFtDgxv Deadline for the applications: 25/3/2024

#effectivecommunication It is imperative for organizations to consistently prioritize transparent, open, and effective communication to reduce these risks and cultivate a constructive and collaborative work atmosphere. I think this commitment must be sustained over time as an ongoing endeavour.

In the ever-evolving landscape of stakeholder communication, businesses are constantly seeking innovative strategies to strengthen their relationships with key players in their ecosystem. One such strategy that has gained significant traction is the use of sentiment polarity analysis.

Foster a culture of trust and transparency within your organization. Encourage open communication and value different perspectives. #TrustAndTransparency

The quote, “No man is an island”, (John Donne) is often used to describe how most human beings are social animals who depend on relationships with others to prosper. We believe the same can be said for business too. Building on the identification and mapping of Stakeholders, this second of a three-part series of posts, focuses on understanding your Stakeholders. As we said in the first post, this all seems very simple. But, we have seen the best plans, projects and business proposals fail because insufficient attempts were made to understand and engage with the Stakeholders. Getting to know your Stakeholders is just like the tip of an iceberg, not much is visible above the surface, and a lot of it is hidden underneath. Like all people, Stakeholders behave and respond not just to business issues, but to their emotional and communications needs, their social relationships and other factors such as their personal background and history. So, limiting your understanding of your Stakeholders to just their business concerns means that you don’t get a full picture of what drives their behaviour, which affects your chances of success. We are all familiar with the phrase “it is dangerous to assume”, so here’s a few tips to help you build that understanding: 💡 Identify what is important – know what THEY want, it could be wildly different to what you think! 💡 Understand their priorities - it's a busy world, juggling multiple things, so what’s top of their list? 💡 Grow comfort – building a relationship gives your Stakeholder a sense that you are in control. 💡 How best to make contact – if you don't instinctively know, ask openly how you can best give them what they want. 💡 Not just work – appeal to the heart and guts of the individual, not just the head. Listen, shut out the rest of the world and give your full attention, help them to feel valued. 💡 Manage expectations – be realistic, sometimes there needs to be debate and compromise, but don’t over promise and under deliver. We have only scratched the surface in these posts, so if you would like to discuss more, please reach out. Our next post in this series will focus on creating an effective Stakeholder Plan. #CopperTurtle #SustainableChange #StakeholderManagement #Communication  Image (Headland looking towards Brownsea Island, Poole Harbour)

Is Interpersonal effectiveness a mandatory skill set in today’s competitive world ? In our interconnected world, navigating international complexities is crucial for individuals and organisations. International effectiveness is not just an advantage, it's a necessity in the 21st-century global landscape. This competence involves understanding diverse cultures and adapting to global nuances. Strong interpersonal skills are at its core, transcending language barriers and fostering collaboration. Beyond professional benefits, good interpersonal skills promote mutual respect and teamwork, addressing global challenges. Individuals and organizations focusing on international effectiveness seize opportunities in the global arena, becoming catalysts for innovation. Cultivating this competence is not a luxury but a strategic imperative, fostering a more interconnected and harmonious global society. #interpersonalcommunication #adaptability #changemanagement #competitiveintelligence #globalbusiness #2024planning

The Millennium team is diving into 'Crucial Conversations' by Joseph Grenny, as we delve deeper into the realm of effective communication techniques in the workplace. Communication stands as the bedrock of all relationships, especially those within a professional setting. By honing our ability to engage in open, transparent dialogue, we lay the groundwork for organizational success and collective growth. As we immerse ourselves in the wisdom offered by Grenny's seminal work, we embrace the opportunity for personal and professional development. Together, we are committed to fostering a culture of effective communication, one that empowers us to overcome obstacles, seize opportunities, and ultimately, thrive as a cohesive and resilient team. Join us on this transformative journey as we unlock the power of communication to propel our organization forward. Let's embark on this path of growth and learning, together. 📚💬 #communicationskills #professionalgrowth #teamdevelopment #crucialconversations #millenniumbusinesses #orlandoflorida #floridabusiness #familyowned #familyownedbusiness #trust #floridabusiness #orlandobusiness #investmentrealestate

Leave It To The Universe 🪐 ⚖️It's a realm where collaboration and competition often intersect, and where one's reputation can be both a currency and a vulnerability. Amid this complexity, a guiding principle emerges: those who have wronged you are likely to wrong others, and in such an ecosystem, it's often wiser to let individuals' actions speak for themselves rather than attempting to tarnish their reputation actively. ⚖️This principle is grounded in the understanding that the media industry, with its tight-knit communities and extensive networks, operates much like an echo chamber where actions and behaviors are closely observed and rapidly communicated. ⚖️In this environment, individuals' professional conduct—both good and bad—inevitably comes to light. Attempting to actively undermine someone's reputation can not only backfire but can also detract from one's own professionalism and integrity. ⚖️Instead, adopting a stance of graceful resilience and focusing on one's own growth and contributions can serve as a more effective strategy. ⚖️Moreover, the media production industry thrives on collaboration, creativity, and trust. Relationships built on these foundations tend to be resilient and productive. When someone behaves unethically or unprofessionally, it erodes trust and undermines collaborative potential. ⚖️Over time, these individuals often find themselves isolated as word of their actions spreads through the networked channels of the industry. In this way, the natural social dynamics of the industry serve as a self-regulating mechanism, gradually sidelining those who consistently act in bad faith. ⚖️By focusing on positive engagement and leading by example, professionals in the media industry can contribute to a culture that values growth, accountability, and mutual respect. ⚖️In conclusion, in the media production industry, where reputations are closely tied to success, it's often more prudent to let the actions of others speak for themselves rather than engaging in attempts to actively damage reputations. ⚖️This approach not only upholds one's own professional integrity but also contributes to a healthier, more supportive industry culture. After all, in a field driven by storytelling, the most compelling narrative is often one's own journey of resilience, creativity, and collaboration.