Canny’s Post

Do you love using Canny? Invite others and benefit together. With our new referral program, your referrals get a 20% discount for 3 months. You’ll earn 20% from their payments too! 🎁 Start referring today. https://bit.ly/4c5JLKm

Ever wish you could read minds? 💭 You could make better decisions, build relationships, and understand your users. There's actually a way to (almost) do that. The voice of the customer (VoC) methodology can help you do that. How do you go beyond just using the voice of the customer. Become the voice of the customer – the champion of feedback and an ambassador for your users. We asked top product and CX experts about this, including: • Michael Marriage of Bloomerang • Dominic Zijlstra from Traverse.link • Jacques Reulet and Julia Valade from Canny • Chelsea Darby from Aryeo • Stefan Chekanov from Brosix • Derek Pankaew from Listening • Amanda LaFerriere from C2FO They share their tips and unique insights right here – check it out (link in comments).

The number one thing you should measure in your SaaS startup? ARR. You've probably heard of it, but are you measuring it right? Check out this guide – it has examples, formulas, and a step-by-step walkthrough. Start tracking what counts. 💰 https://bit.ly/4ezjndL

We always stress how important it is to collect all your feedback in one place. But we know it's easier said than done. We know feedback slips through the cracks. When this happens, you can't really rely on your feedback to make product decisions. What if you didn't include some opinions or ideas? That's why we've made it super simple to get all your feedback into one place. No more chasing feedback around all your different sources. Check out how Canny Autopilot detects and extracts all your feedback from any source. #AI #feedbackmanagement

Wave goodbye to tedious manual work and say hello to next-level efficiency. These 10 AI tools are game-changers in product management ️🤖 🚀 Get your free guide here and start saving hours every day ⏱️ #AI #feedbackmanagement https://bit.ly/3KMnJAx

AI is a huge trend. We wanted to use it to solve real problems for our customers. We didn’t want to just add AI to check a box. 🤖 We started with a key problem our customers shared – feedback was getting missed, no matter how organized they were. Managing it took lots of time & effort. 🤯 Real talk: we're bootstrapped. This means we can't afford to take big bets without testing them. We have to solve a real problem with every feature we release. 🤩 That's why we're so confident Canny Autopilot will fix this problem. It automatically detects and imports all your feedback into one central place. 🌟 Check out this video from Sarah and Andrew, our co-founders, and give Autopilot a try today. #AI #productmanagement #feedbackmanagement

Understanding your users is the key to building products they love 🔑 💜 But organizing customer feedback from surveys, social media, and emails can be overwhelming. Check out our latest blog post on how to effectively manage customer feedback. We cover everything about feedback, including: • Collecting • Deduplicating & merging • Categorizing • Analyzing • Prioritizing • Using feedback to build a roadmap • Closing the feedback loop Learn how to turn feedback into actionable insights here (link in comments). #feedbackmanagement #productmanagement

Expectation: your customer success reps talk to customers daily, get feedback, and share it all with your team. Reality: your CS reps are very busy. They get a lot of feedback and might miss something. They also sometimes track that feedback in different disjointed places. Solution: empower everyone on your team to capture and organize feedback all in one place. Our very own CS expert Julia put together this amazing guide for capturing feedback. She used her own experience, knowledge, and ideas to help you keep your feedback organized. Download this free guide here. ⬇️ 🌟 https://bit.ly/4a1vrlb

Calling all product managers! ❗ Want to skip some manual work? 😴 Check out this free AI guide. 💻 These 10 AI tools can transform your workflow – from feedback management to user engagement. • User Evaluation • ChatGPT • Canny Autopilot • Segment • Intercom • Gong • Tome • Crayon • ClickUp • monday.com 🤖 Get your time back and focus on what truly matters. Download our AI guide here (link in comments). ⬇️