What is one of the country's leading safety net health systems focused on right now? Gabriel M. Cohen MD, CMIO for Population Health at NYC Health + Hospitals shared his perspective with us in this week's 𝘌𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘐𝘯𝘴𝘪𝘨𝘩𝘵𝘴: 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝗲𝘀 𝗳𝗼𝗿 𝟮𝟬𝟮𝟰? 1️⃣ Patient engagement – leveraging omnichannel communication to efficiently close care gaps 2️⃣ Interoperability – putting usable data in front of our clinicians at the point of care to support care gap closure 3️⃣ Care coordination – building the tech infrastructure for our social workers, community health workers, and care managers 4️⃣ Care infrastructure for asylum-seeking and incarcerated patient populations – multiple initiatives, with a particular focus on providing housing for homeless populations 𝗪𝗵𝗮𝘁’𝘀 𝗮 𝗿𝗲𝗰𝗲𝗻𝘁 𝘃𝗲𝗻𝗱𝗼𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘀𝘁𝗼𝗿𝘆? Our partnership with Findhelp. Addressing health-related social needs is a critical priority for NYC H+H Our organization already has a high penetration of social needs screening, so our focus today is connecting patients with the right resources to address the identified disparities. Findhelp helps us with this by: • Ingesting the health-related social needs screening data • Identifying those patients who have a need • Locating the best local resource(s) for that patient • Connecting the patient to the resource(s) • Facilitating end-to-end communication, including informing the physician and care team whether the patient accessed the resource(s) Key to this initiative's success has been its tight integration with our current workflows in Epic, to the point that it should largely feel seamless for our clinicians. 𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂 𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗼𝗻 𝘄𝗶𝘁𝗵 𝗿𝗲𝗴𝗮𝗿𝗱 𝘁𝗼 𝗔𝗜? As a safety net health system, NYC H+H’s priority is to ensure that the AI tools and models we employ can sufficiently manage potential bias. We’re currently prioritizing governance-related workstreams (e.g. governance councils, frameworks, and processes) that will drive a safety net health system playbook for appropriately evaluating and managing AI. The specific AI use cases we're currently prioritizing include: • Chart summarization • Inbasket management Other future areas of exploration: billing automation and radiology automation — For more insight from leading health IT execs, as well as Elion's latest research and can’t miss industry news, subscribe to our newsletter 📬 👉 https://bit.ly/49z6AUW
Glen Chambers
3mo
Great article on how one of the premier safety net hopspital systems is addressing SDOH
CMIO for Population Health, NYC Health + Hospitals; Attending Physician at Bellevue Hospital Center
3moThank you Bobby Guelich for the chance to share the great work being done at NYC Health + Hospitals