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Accelerating Transportation Electrification

How will EV drivers choose their public charging station once we get to "steady state" and public charging is more or less ubiquitous? - Will people shop primarily on price, similar to what they do today with gas stations? At gas stations, the "experience" is pretty similar from one gas station to another, so that's kind of a wash when choosing a station. But while the price difference among gas stations is pretty small, it's still a big factor (see Costco stations.) - With public EV charging, will price still be the dominant factor? Today, it often costs 2x as much to fill at a public station compared to home base. As EV drivers move into the Early Majority, this group will be much more cost sensitive than today's Early Adopters. (See speed-of-charge vs. charging situation below). - I'm guessing that 'convenience' will become a more dominant factor in fueling an EV than with gasoline when people are around town, not on a road trip. People will want to find a spot they can spend 20-30 minutes (fast charger) in a nice, safe, environment if they want to minimize charging time. But the other typical scenario is with daily activities such as visiting the grocery store, shopping area, gym, trailheads (yay Colorado!), restaurants, etc. People will probably charge in these spots IF it's nearly as inexpensive as charging at home base. - The other choice factor, as implied above, is 'speed of charge'. Speed is essential in a "must charge" situation, and price will likely be a secondary factor. But how much will people be willing to pay to charge faster? And how will people learn about the real speed of their charge? Today it's a total mystery for non-Tesla owners, or for Tesla owners not using Tesla chargers. When someone expects a 300kW charge (which they don't really know what that is anyway, so should translate into a standard charging speed such as miles added/minute) and only gets 50kW, that's a terrible experience. Good market research about future charging experiences is very difficult to find. A recent AutoPacific survey (https://lnkd.in/g982_GD9 ) concludes that people want an EV charging experience similar to that of a gas station. Hmm...maybe that because it's all they've known? If EVs were the first vehicle to exist, I don't think they'd say their ideal fueling experience would be on busy street corners, out in the elements, that serves rolling hot dogs, expensive chips and cheap slushees. Better research would involve in-depth experiential interviews, daily logs, probing questions during current charging sessions, and other methods used in #ethnography and #designthinking. Please add your ideas on the future of the charging experience below. #EVs #evcharging #tesla #ford #GM #sustainability #electrification #electricvehicles #utilities #electriccars #rivian

The EV Charging Experience: How the Industry Can Help Consumers

The EV Charging Experience: How the Industry Can Help Consumers

https://electrifynews.com

Jeff Bowman

EV Infrastructure Consultant

4mo

Bill LeBlanc Nice brainstorming session. The Mercedes-Benz experience and a low price Wal-Mart built network will be the two dominant types of experiences. I expect a lot of retailers tying loyalty rewards to have a sticky consumer experience against the relentless pressure of everything moving to online and the accelerating death of malls. We are MANY years away from consumers shopping on price. There won't be ultra fast DCFC within close proximity that compete with each other. The power isnt available on a utility level and we have a huge shortage of massive battery deployments for the foreseeable future. I have new bullet proof tempered glass crystal ball so my views are accurate. Remember it took gas stations over 5 decades to have 4 brands on on the same block in major metros. Anyhow, let's keep building and innovating.

Bill Ferro

Co-Founder, CTO - Paren, Founder, EVSession - EV Charging Data Analytics

4mo

Bill LeBlanc, we've been thinking about this as well. If you can charge at home, convenience charging will likely never pan out unless it's free. If you can't charge at home, you likely want low-cost charging which will imply level 2 or price-sensitive DCFC. I saw this morning how LA is putting L2 on light poles, but software will be required to manage reservations and idle charges. If you're traveling, you want fast, convenient, and safe charging. But, most importantly, you want Reliability. (Shameless plug!) We're building an API that helps route planning apps include reliability in the charging calculation because with or without ubiquity, charger maintenance is always going to be important and those stations/networks with the best measured reliability should be rewarded!

Adam Procell

Clean Energy CEO; EV Fueling Thought Leader

4mo

Margins on those hot dogs and slushees are great, and it’s a good thing, because no one is ever going to a corner store to fuel an EV. If we had piped gasoline to every home in America before we started selling cars, no one would have ever gone to a corner store to fill up an ICE vehicle either.

Chris Cloutier

Sustainability Leader | Team Builder | Profit-driver | Catalyzes Results

4mo

Great write up, Bill. I am team convenience. When o need to charge I am not price sensitive. Smart providers will re-think the experience. I do miss buying gum when I bought gas.

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