Autonomous Solutions, Inc. (ASI)’s Post

Keeping your systems running smoothly is our top priority with our dedicated maintanance and technical support team we ensures you receive efficient services…#twocanafricainternational #customerservice #drivingthecommunicationrevolution

Remote maintenance via the 24/7 hotline with System7 expert availability.   An inquiry reaches an expert via the 24/7 hotline. The aim is to help the machine operator immediately when a problem arises. The computer system allows remote access by the authorized System7 service expert. After logging in, the specialist has access to all functions. The below picture shows the working environment in the case of remote access, logged in on a tamping machine which is in daily use.   On left screen the expert sees the program code, the screen in the middle shows the program modules of the control system and on the right screen the expert sees the real time view of the tamping operator. #system7 #tamping #tampingrobot #railmainenance #system7service #system7rail

🔍 Did you know? Over 90% of IT issues can be resolved remotely, saving businesses time and money on unnecessary onsite visits. With the right IT support partner like AMiTEK, you can count on efficient resolution of your technical challenges without the hassle of waiting for a technician to arrive. Let us keep your systems running smoothly so you can focus on what truly matters – growing your business! 💻💼 #ITSupport #Efficiency #AmitekAdvantage 🚀🔧

 How techWALL® can improve technician efficiency and production in your service department: Mobile Accessibility: Offering a mobile-friendly interface, techWALL® allows technicians to access critical information, update ticket statuses, and communicate with team members while on the go. This mobile accessibility ensures that technicians are not tethered to a desk, allowing them to respond promptly to service requests and increasing overall productivity in the field.

 How techWALL® can improve technician efficiency and production in your service department: Mobile Accessibility: Offering a mobile-friendly interface, techWALL® allows technicians to access critical information, update ticket statuses, and communicate with team members while on the go. This mobile accessibility ensures that technicians are not tethered to a desk, allowing them to respond promptly to service requests and increasing overall productivity in the field.

📞 Everybody's situation is different and sometimes you just need someone on the other end of the line to assist you to the best resolution. 🙂 How could Viatek resolve customer issues faster, reduce downtime and impact in your workplace? 👂 We listened to our customers and decided to set up our Viatek Print Remote Helpdesk. Using the latest technology & tools we can now support our customers from anywhere, anytime. This doesn't change our same-day in-person service & maintenance, just another tool in the arsenal to support our customers and reduce their downtime. #itsaboutyourbusiness #NoMoreDowntime #EfficiencyRevolution Viatek Group

How techWALL® can improve technician efficiency and production in your service department: Mobile Accessibility: Offering a mobile-friendly interface, techWALL® allows technicians to access critical information, update ticket statuses, and communicate with team members while on the go. This mobile accessibility ensures that technicians are not tethered to a desk, allowing them to respond promptly to service requests and increasing overall productivity in the field.

How techWALL® can improve technician efficiency and production in your service department: Mobile Accessibility: Offering a mobile-friendly interface, techWALL® allows technicians to access critical information, update ticket statuses, and communicate with team members while on the go. This mobile accessibility ensures that technicians are not tethered to a desk, allowing them to respond promptly to service requests and increasing overall productivity in the field.

Manage maintenance warranties and service agreements with automated alerts and service plan schedules. Link warranty and service agreements to helpdesk tickets, log breakdowns, monitor technician work planning, and manage all service agreement invoicing in a single platform. Try Now : https://lnkd.in/gsCasKkJ #WarrantyManagement #Odoo #Centrics

Think of a service desk like a help center specifically for all things related to technology in a business or organization. It's like having a dedicated team of experts who are there to assist whenever you encounter any problems with your computer, software, or other tech devices. It's basically your lifeline to ensure that technology doesn't get in the way of your work, and instead, helps you do your job more effectively.