Auto Momentum’s Post

❌ Avoid Asking "Are You Still in the Market for a Vehicle?" ❌ At Auto Momentum, we believe in making every customer interaction valuable and purposeful. Instead of asking if they're still in the market, provide real value: ✅ Share updates on new inventory ✅ Inform them about current promotions ✅ Highlight special incentives Let’s make every call count! #AutoMomentum #SalesTips #CustomerService #CarSales #AutomotiveIndustry

💡 Tip Tuesday 💡 Did you know 56% of customers prefer text message notifications from businesses? The automotive landscape has shifted from scarcity and urgency to a market of choice and discernment. Dealers must now strategize to cater to a more selective customer base. Here's how to stay ahead: 1. Leverage Text Messaging 2. Build a Strong Online Presence 3. Follow Up Promptly By implementing these strategies, your dealership can effectively connect with modern car buyers and meet their preferences and needs. Curious about how to embrace personalization and meet modern customer expectations? Check out our recent guide! 🔗 https://lnkd.in/gbfqyMrN #AutomotiveIndustry #CustomerExperience #CarDealerships #CustomerSatisfaction #TextMessaging #DigitalMarketing #CarSales #DealershipTips

37% of new car buyers in 2022 bought a brand they never owned before, up from from 31% in 2021. OEMs and dealers can’t count on brand loyalty – to win and retain customers, you need to deliver the right end-to-end customer experiences: online, in person, and over the phone. Delivering a first-class digital experience doesn’t matter if you fall short when car buyers call.     (source: Accenture) Discover more insights in the ALL NEW Invoca for Automotive playbook for managing your phones. https://lnkd.in/gTXDPsEj

Why are window shoppers the dealership's MVPs? They're potential car buyers who need a nudge to become customers. Learn how to capture their info and expand your customer base! Discover effective strategies now. Article Link 🔗 https://bit.ly/46ADYtX

🚗 Mr. Dealer, how's your customer retention? 🚗 In today's automotive landscape, the journey doesn't end at the dealership door. Customers expect exceptional experiences throughout their ownership. Unfortunately, many dealerships fall short, leading to dissatisfaction and lost opportunities. At Vinsyt, we believe in revolutionizing the vehicle ownership experience. Our program empowers car dealers to deliver excellence at every touchpoint, ensuring satisfied customers and maximizing lifetime value. If you're looking for ways to stand out from your competition, think about prioritizing exceptional vehicle ownership experiences with Vinsyt. Your customers will appreciate it! #vinsyt #automotive #dealershipmarketing

Unlock the potential of personalized customer interactions with our video messaging platform for car dealerships. Connect with your audience in a meaningful way and watch your sales soar! #CustomerEngagement #SalesAcceleration

What's the biggest opportunity or challenge on your mind for the new year? Dealership teams will be faced with unprecedented road blocks like changing customer buying behaviors and product mixes to an aging fleet and growingly complex customer journeys – but proactive dealers will see these as true opportunities for sustainable success. 🏆🙌 Explore these tips to crack the code on future-proofing your dealership in 2024 and beyond. ➡️ https://lnkd.in/ejSV6XdD #Dealerships #AutoDealers #AutomotiveIndustry

It's GO time for this week's #Quickreaction🏁! "How essential are personalization and customization in the process of offering vehicle pickup and delivery services?" This could be your pit stop to enhanced customer loyalty and dealership victory. Automotive professionals, dealership owners, and service managers, how do you steer through this challenge? What’s your take on the matter? Cast your vote or share your pit strategies below. Let’s turbocharge this conversation together!

To my all my dealer friends. I’d love to understand your thoughts on displaying inventory on your site that is not available for sale . Listening and hearing customer sentiment for thousands to of calls, emails and texts, this practice is causing a lot of frustration. I understand it’s going to happen but for some dealers it happens too often. Purging vehicles from 3rd party sites is even more wide spread and giving dealers the illusion that they have more leads then they actually do. If you do believe this is a good practice, then what is the benefit? #customerexperience #getstrolid #customersentiment #strongprocess #solidresults

We are thrilled to announce that we’ve been honored with not one, not two, but FOUR awards at this year's Auto Dealer Today Dealers' Choice Awards! We couldn't be prouder of this incredible achievement and appreciate our amazing dealer partners who have supported us every step of the way. Thank you for your trusting us to support your business growth and for nominating and voting for us. 💎 Direct Marketing - Service: CarRx took the first-place award for service retention marketing for the second year in a row! CarRx’ powerful features keep your customers engaged and coming back for service, and have solidified its position as the industry’s leading solution. 💎 Inventory Management: We are dedicated to helping you optimize your inventory, streamline operations, and boost profitability. 💎 Vehicle Tracking: Our state-of-the-art vehicle tracking technology has earned us the top spot in this category. With real-time insights and enhanced security measures, we're helping dealers stay ahead of the game. 🏆 Post-Sale Customer Retention: A new category for this year, we understand the value of building lasting relationships with your customers and will continue to provide you with the tools and support you need to succeed. #ConnectedDealerServices #DealersChoiceAwards #AwardWinning #CarRx #AutomotiveIndustry #Innovation #AutoDealer #Telematics