Armand Farrokh’s Post

Not to nitpik this, why would someone call this 'success rate', either? This is actually a 'bounce rate' like on website stats. The metric you are measuring is actually seconds on the call. In telemarketing, results/time is the important equation. With that in mind, Choice #3 is 41 words, Choice #2 is 11 words. Per word = time allotted. "How's your day going?" has the best return per word. Per time: #3's 11.18% equates to a 3.02% comparable per word 'success rate'. This isn't the legal industry where you make money by selling more words; this is telemarketing where you make money selling the fewest words. Lol.

Cold Calling - most sales people HATE it. They tell me all the time that it doesn't work and cold calling is a waste of time. What I have found is that's because most sales people try to SELL in a cold call. Everyone, even the best sales people themselves, resist a hard sell on a cold call. A better strategy is to INTRODUCE, CONNECT, and ENGAGE the prospect in a way that positions them as a partner and gets them invested in taking a second step with you. Once they're engaged, the second step is a much better place to start the sales conversation. Their guard will be down and they are expecting to have a conversation with you about your industry and product. #sales #coldcalling #salestraining

Nobody owes you a successful cold call. Specially not your prospects. It's your responsibility to make it happen and you must do whatever it takes. The best way to excel is to stop overthinking, be in a relaxed mood and start acting now: 📍Identify your target market 📍Write a compelling talk-track 📍Set up your dialer 📍Make calls consistently every day 📍Listen attentively to prospects 📍Aim for having a conversation 📍Seek feedback from experienced people 📍Utilize the feedback to refine your approach It's challenging no doubt, yet straightforward. Those who excel in cold calling and get good prospects from it aren't necessarily more talented than you. They possess a remarkable drive for action and resilience - they're unaffected by rejection, understanding that it's a part of the process. You can begin this very morning. Why not start today? It'll fill out your 2024 🆕 pipeline. #coldcalls #Sales #salesdevelopment

One common mistake I see with #coldcalling is sellers using multiple numbers to call prospects. The simplest thing you can do to improve your cold calling is to use your cell phone. There are four reasons why: 1) Your number is verified, as opposed to Spam. Yes, those numbers you use to call prospects show up as spam, as they aren't associated with an account. 2) Your name will appear on their caller ID, which will help to reinforce your brand and build credibility. 3) You're more likely to receive callbacks when your name appears in missed calls, rather than an unknown or random number. 4) By using your cell, you're showing your prospects that you're a real person. How do you expect prospects to answer when you won't call from your own cell? So, instead of trying to game the system, focus on building trust and credibility with your prospects by using your cell phone for cold calling. #coldcallingtips #prospecting #salesdevelopment

Cold calling will keep you alive this year. But only if you do it right. - show up loving the person on the other line - understand most people don’t need or care about what you have - focus on the person, what’s going on in their world - ask questions to understand the real situation - get off the phone when it’s clear there isn’t a fit - don’t call back *ssholes - focus on higher connect rates - optimize higher quality conversations - keep calling Calling to hit a metric = dead end. Calling to “convince prospects” = dead end. Calling to “be a killer” = dead end. Sales is persistent service. And the phones are the fastest way to find people to serve. #sales #closing #prospecting #highticketsales #businessdevelopment

How to cold call effectively without sounding like every other salesperson. 1. State the obvious. Example: state the person's name, your name and where you are calling from. “Hi Bob, it's Tom Nation at Sandler” This makes it easy for the prospect to process who you are, where you are calling from and whether or not they recognise you. 2. Pattern interrupt. For example: say something to get them thinking. “I don’t suppose that name rings a bell?” This is known as a ‘pattern interrupt’. This makes you sound different to every other salesperson out there. 3. Ask for permission. Example: there are lots of permission-based openers out but here’s my go-to. “Let me take 30 secs to tell you the reason for the call and you can tell me if it makes sense to carry on. Sound okay?” By asking for permission, you’re showing the prospect that you respect them and you’re acknowledging your interruption. 🎯 Utilizing these 3 elements effectively will get you into more conversations with your ideal prospects. Ps. Remember TONE and PACE are critical. What you say matters less than how you say something. Have conviction! What works for you? Share your thoughts below. #ColdCalling #Prospecting #SalesLeaders

The greatest cold call openers in the world start like this: “Hey Dorothy, did you get my crumpled letter by chance? Would have come through the mail.” “Hi Rose, this is the guy that sent you that crumpled letter… Curious if you’ve read it yet?” “Hey Blanche, did you get that cutting board I sent you?” “Hi Sophia, it’s the guy who sent you that book with the blank pages… What did you think?” Having a Reason for the call starts with the experience we give before the dial is ever made In 2023 the cold call stats are… If you talk to 100 people you should get 2 conversions into prospects But… Mentioning something familiar or an experience you’ve given will increase the success rate of a call significantly 👈🏻 Resulting in Rebels talking to 20 people and setting 12 appointments, as an example. So why wouldn’t you make a pivot? Why wouldn’t you be sending items in the mail that are sequenced… That tell a story That give an experience That are so incredibly different than all the other cold outreach they get? Why do we continue to do more of the same instead… Anybody out there working a local territory that’s over saturated with sales reps will find success real quick by adopting this methodology Make your cold calls an experience for the prospect And remember that trust and credibility are earned through hard work Get rid of the “shortcuts” and more of the same Choose to Rebel every single day. #ChangeTheGame #Sales #B2B

☎️Every prospecting call pays dividends. Every single one. What do we mean by that? We mean that, even if we get a no, we can learn something and we can improve. And even if we get a no, we can ask ourselves where the potential is, where the opportunity is – and we can pursue that. 😫Right now, we’re going to share something with you about opportunity, something that may initially make you a little bit uncomfortable if you’re a sales professional. It made us uncomfortable the first time we tried it. It’s going for a referral, asking for an introduction...right after you hear a solid “no” on a prospecting discussion. 🤔That sounds crazy, right? 🙅🏽♂️ Here’s what it could sound like for you when get a “no” answer to a prospecting call: You: Hey, listen, it doesn't sound like I can help you right now, but I appreciate your time, maybe you could help me. If you were me in my industry, would you have any recommendations of people in your network, in your circle who you think could be open-minded to having a similar conversation to the one we just had? Prospect: “I can't think of anybody." You: “Well, maybe it's a partner company. Maybe it's one of your suppliers, maybe it's one of your customers.” Prospect: “I only have three customers." You;“Okay, who do you deal with?” “Do you mind if I reach out to them? And tell them we talked?” Prospect: "Knock yourself out." You calling referrals: "I had the chance to talk to (insert name). She thought it might be important we speak, and I promised I would call." ❓Think about this for a moment. Will you implement this now? Try it! Let us know how it goes! 🤔Remember: You can't lose what you don't have! #referrals #sales #prospects #howtosucceed

☎️Every prospecting call pays dividends. Every single one. What do we mean by that? We mean that, even if we get a no, we can learn something and we can improve. And even if we get a no, we can ask ourselves where the potential is, where the opportunity is – and we can pursue that. 😫Right now, we’re going to share something with you about opportunity, something that may initially make you a little bit uncomfortable if you’re a sales professional. It made us uncomfortable the first time we tried it. It’s going for a referral, asking for an introduction...right after you hear a solid “no” on a prospecting discussion. 🤔That sounds crazy, right? 🙅🏽♂️ Here’s what it could sound like for you when get a “no” answer to a prospecting call: You: Hey, listen, it doesn't sound like I can help you right now, but I appreciate your time, maybe you could help me. If you were me in my industry, would you have any recommendations of people in your network, in your circle who you think could be open-minded to having a similar conversation to the one we just had? Prospect: “I can't think of anybody." You: “Well, maybe it's a partner company. Maybe it's one of your suppliers, maybe it's one of your customers.” Prospect: “I only have three customers." You;“Okay, who do you deal with?” “Do you mind if I reach out to them? And tell them we talked?” Prospect: "Knock yourself out." You calling referrals: "I had the chance to talk to (insert name). She thought it might be important we speak, and I promised I would call." ❓Think about this for a moment. Will you implement this now? Try it! Let us know how it goes! 🤔Remember: You can't lose what you don't have! #referrals #sales #prospects #howtosucceed

☎️Every prospecting call pays dividends. Every single one. What do we mean by that? We mean that, even if we get a no, we can learn something and we can improve. And even if we get a no, we can ask ourselves where the potential is, where the opportunity is – and we can pursue that. 😫Right now, we’re going to share something with you about opportunity, something that may initially make you a little bit uncomfortable if you’re a sales professional. It made us uncomfortable the first time we tried it. It’s going for a referral, asking for an introduction...right after you hear a solid “no” on a prospecting discussion. 🤔That sounds crazy, right? 🙅🏽♂️ Here’s what it could sound like for you when get a “no” answer to a prospecting call: You: Hey, listen, it doesn't sound like I can help you right now, but I appreciate your time, maybe you could help me. If you were me in my industry, would you have any recommendations of people in your network, in your circle who you think could be open-minded to having a similar conversation to the one we just had? Prospect: “I can't think of anybody." You: “Well, maybe it's a partner company. Maybe it's one of your suppliers, maybe it's one of your customers.” Prospect: “I only have three customers." You;“Okay, who do you deal with?” “Do you mind if I reach out to them? And tell them we talked?” Prospect: "Knock yourself out." You calling referrals: "I had the chance to talk to (insert name). She thought it might be important we speak, and I promised I would call." ❓Think about this for a moment. Will you implement this now? Try it! Let us know how it goes! 🤔Remember: You can't lose what you don't have! #referrals #sales #prospects #howtosucceed