Executive Vice President and Global Head of Health at EXL - Join us on the journey of AI transformation of healthcare experiences and operations
Across #Health organizations complexity continues to explode yet patients and members need answers faster and organizations need to dramatically lower costs. #GenAI solutions are helping to unify fragmented #data and empower accurate decision-making. #AIinAction #MakeSenseOfData
Your perspective on the complexities facing healthcare resonates deeply. I have witnessed immense potential to drive operational efficiencies, enhance patient experiences, and optimize outcomes. The time to embrace this transformative technology is now.
Anita, Agree, Also seeing the AI use case for a personalized “co-pilot” for members / patients to navigate Health plan / Provider care management processes. Exciting times!
Thank you, Anita. The days of repeating "representative" endlessly when interacting with a chatbot to address questions or issues are now greatly reduced. With AI, I can seamlessly navigate to the "next question" as per your guidance. It's already revolutionized my personal interactions, and I'm eager to witness the advancements this technology will bring to healthcare.
#GenAI is not only solving business problems which otherwise would have taken lot of time, but is revolutionizing customer experience and evolving growth for businesses.
I enjoyed attending yesterday's EXL GenAI seminar and hearing from all the presenters—including you! It was very informative and filled with great real-world examples of GenAI.
Loved the event today Anita. So many leaders and so many insights. I have great hopes for making AI available for our customers!!! #exl #aiinaction #makesenseofdata
I found the discussion around ways to improve the Member/Customer experience quite compelling. Often the term AI evokes fear or confusion. Hearing about real world use cases it very helpful and gives context to an AI discussion.
What an interesting conversation! I loved hearing from healthcare leaders about how generative AI is helping clinicians focus on supporting patient care and less time on administration! One leader said they cut administrative time by 50%!
Great presentation! Lots of food for thought.
Global Enterprise Data Management Solutions Leader | Gen A.I. Enablement | Mentor | Speaker
2moAnytime healthcare professionals can bring care faster and consume decision-making information from multiple sources more accurately is a win. Not only for those providing the care, but for their patients as well. This can very much close a lot of gaps in the system.