Anita Mahon’s Post

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Executive Vice President and Global Head of Health at EXL - Join us on the journey of AI transformation of healthcare experiences and operations

Across #Health organizations complexity continues to explode yet patients and members need answers faster and organizations need to dramatically lower costs. #GenAI solutions are helping to unify fragmented #data and empower accurate decision-making. #AIinAction #MakeSenseOfData

Jorgie Striedinger, MBA

Global Enterprise Data Management Solutions Leader | Gen A.I. Enablement | Mentor | Speaker

2mo

Anytime healthcare professionals can bring care faster and consume decision-making information from multiple sources more accurately is a win. Not only for those providing the care, but for their patients as well. This can very much close a lot of gaps in the system.

Vivek Gangaramani, MPH, MS

Healthcare Advanced analytics and Data Science leader | Stanford/Columbia

2mo

Your perspective on the complexities facing healthcare resonates deeply. I have witnessed immense potential to drive operational efficiencies, enhance patient experiences, and optimize outcomes. The time to embrace this transformative technology is now.

Joseph Oddo

CIO I Healthcare I Manufacturing I Strategy I Governance I Cybersecurity I Global Digital Transformation I M&A I

2mo

Anita, Agree, Also seeing the AI use case for a personalized “co-pilot” for members / patients to navigate Health plan / Provider care management processes. Exciting times!

Tina Azar

Vice President Of Payment Integrity EXL Health

2mo

Thank you, Anita. The days of repeating "representative" endlessly when interacting with a chatbot to address questions or issues are now greatly reduced. With AI, I can seamlessly navigate to the "next question" as per your guidance. It's already revolutionized my personal interactions, and I'm eager to witness the advancements this technology will bring to healthcare.

Manish Sharma, PMP, Ex-United Health Group / Bank of America / Infosys

VP - Digital Transformation || Strategy and Governance Leader || Winner Next100 CIO Award || Winner 40under40 High Performing Leader Award

2mo

#GenAI is not only solving business problems which otherwise would have taken lot of time, but is revolutionizing customer experience and evolving growth for businesses.

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Carl Helwing, MBA, MS, SAFe

Strategy | Change Management | Product Management | Resource Management | Strategic Planning | SAFe® Agile Lean Certified

2mo

I enjoyed attending yesterday's EXL GenAI seminar and hearing from all the presenters—including you! It was very informative and filled with great real-world examples of GenAI.

Giri Krishnan

Healthcare International Leader @ EXL, IIM Alum, Strategist, AI and Data-led Transformation Enthusiast

2mo

Loved the event today Anita. So many leaders and so many insights. I have great hopes for making AI available for our customers!!! #exl #aiinaction #makesenseofdata

John Specht

Senior Leader, Sales, Marketing and Healthcare Strategy

2mo

I found the discussion around ways to improve the Member/Customer experience quite compelling. Often the term AI evokes fear or confusion. Hearing about real world use cases it very helpful and gives context to an AI discussion.

Carrie Hernandez

Strategic Planning | Leadership | Demand Creation | Product Marketing | Revenue Marketing

2mo

What an interesting conversation! I loved hearing from healthcare leaders about how generative AI is helping clinicians focus on supporting patient care and less time on administration! One leader said they cut administrative time by 50%!

Rodger Smith

Collaborative Partner / Transformation Leader / Customer Experience Champion

2mo

Great presentation! Lots of food for thought.

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